I'll be honest I was very scared to change dentist again because I've had traumatic experiences in…read morethe past, and I had alot of dental work done. I'm from Tualatin, and I recently moved to Salem. I did alot of research when I was shopping around for a new dentist. I've heard alot of great things about Riverbend dental. I was also afraid to go in for a dental appointment due to the pandemic because I don't leave my house unless I have to. The staff are very friendly. and professional this office is very clean I'm impressed. Dr. Wallace is very personable, knowledgeable, and he made me feel very comfortable. He explains everything to me in full details. I had bad anxiety that day he helped calm me down. My first visit was very thorough I've never had a visit like that and it was great. Thank you for making me feel comfortable and safe especially during these crazy times with covid-19.

The entire staff was amazing!! The doctor was honest and very thorough. Previous dentist said I had…read moreto replace a crown. Doctor said I could replace it, but it wasn't a necessity I am so glad I found Riverbend!

I'm here for my first visit. I've been waiting for 25 minutes. Asked how long they are running…read morebehind and they don't know. :( Plan extra time. Wanted to amend this to say that I saw Dr. Kaindl at the periodontal clinic. He was very rude and condescending. I would not recommend.

I had been going to this office for years, before they changed hands…read more Needless to say I am none to impressed with their service. The tech was good but the DR. really lacks some kind of bed side manner. I went in for a routine cleaning and by the time I left it had cost me over $500. First the cleaning, then some x-ray, then they wanted the DR. took look at a couple of teeth. Coming out of the exam room they had me scheduled for over $4000. worth of work, stating I needed two extractions. I called my regular dentist and got in to see them and was told the two teeth they were talking about are old but fine to stay in place for now. Looking for another periodontist!

I don't have any idea about actual "care". It's probably of good quality but I wouldn't know as I…read morecalled to make an appointment in 3/12/2024 then again on 3/14/2924. Both time's I was told that I would be called back but nothing to date had taken place. Today is 3/16/2024. I don't even expect a call back today as it's Saturday but what about yesterday. I wonder if they have there fill of customer's and don't need anymore. Must be nice.

I live in rural Marion County. I have minimal internet capability. Since I couldn't upload my…read moredocuments, the office staff cancelled my appointment that I had made 4 months previously, to be a new patient. (My dentist retired, I had been with him, with no problem, for 25 years!) I had called their office twice and explained it to them. I was told "no problem", just arrive early. After they had sent numerous text messages and email messages, they left a nasty phone message two days prior to my appointment and said they were going to cancel the appointment if I didn't complete all the requirements online. There are plenty of dentists out there, I found another one.

After many years...we have found "our" dentist! Instead of dreading going to the dentist....it's…read morenow an enjoyable experience.....From the minute I come in the office until I walk out...the experience has been 5 Star! My hygienist, Heather, is always on top of her game.... considerate, caring and very efficient...it doesn't hurt that she is a duck fan too....LOL and finally to Dr. Giruc...she is very efficient, patient and just very good at what she does! I couldn't be happier!!

With zero amounts of irony, Dr. Bateman has quite literally changed my life…read more I have been terrified of the dentist since I was eight. To the point where even as I child I was having panic attacks. Every dentist I had treated me like a scared little kid even up until adult hood. So I stopped going. My fillings needed replaced, I had a cracked tooth, I had a cavity or two, and I was letting my mouth go to hell all because of my fear. But then I found this office, and everything changed. Dr. Bateman and his staff treated my anxiety seriously. They offered sedation methods that calmed me down to the point of WANTING to get treatment done. They have been patient, kind, and extremely accommodating. Not only can I eat normally again, but my smile looks better than ever and I have a new confidence I lost for years. If any of this sounds like you and your experiences: don't hesitate. You won't regret your time with this team.

My husband and I go to Dr. Bateman because he is an amazing anesthesia dentist! My husband has an…read moreextremely small esophagus so he needs anesthesia to stop gagging. Dr. Bateman has the patience of Job! His dental biller is amazing. She always will work with our insurance to get the correct billing. Trust me...I worked in the dental billing field for 20 years...I know her billing is correct! We always feel welcome when we come to his office and we both know that team will do their best job to make me feel comfortabl! We live in Lincoln City and will drive two hours round trip just to get all of our dental work completed! Fran Lonnon

I was way overcharged $1800 and lied to. When I asked why they told me that the next part of my…read moretreatment would be free. When I came back they wanted another $1800. Wow! When I tried to get them to make it right I was shown the door. One star is one too many

Best dentist I've been to in a long time! They are caring, detailed and friendly. They use Cerec…read moresame day dental crowns. They also, offer nitrous oxide for those who are anxious or fearful of dental procedures.

I had a broken tooth and they got me in the very next morning. The staff were extremely friendly…read moreand the dentist and the dental hygienist were very informative. Probably the best experience I've had in a dental office ever and I'm 63 years old! I am really glad that I found this office and this is where I plan to get my care from now on.

My first visit to Lancaster Dental today was great experience. When I arrived to my appointment the…read morefront desk associates were very warm and friendly and helped me with fill out the patient information. Almost no wait time and I was seen into a room where Dr. Justin Langford thoroughly reviewed all my options for the work needed that day with full transparency. He was very gentle with his work and I felt comfortable during the entire procedure. Great dental assistant as well she anticipated all the doctors needs during my procedure. During my entire visit everything went well and everyone was very professional. I recommend visiting if your looking for a quality dentist.

Pleasantly surprised with my root canal experience today. The procedure was pain free and I almost…read morefell asleep in the chair. Dr. Nguyn is professional and knowledgeable in his specialty. The assistant was friendly and kind and made me feel welcome and comfortable. If anyone needs a root canal in the Salem area, I would highly recommend Dr. Nguyn at Polaris Dental Specialists. Bruce S. October 8, 2019

So follow up from over charges. Today I received a follow up call on my complaint to the Oregon…read moreBoard of Dentistry. Yes I received my money back after hours and hours of fighting. Most people are unaware of EOB(explanation of benefits) and never compare what they should've paid (per insurance contracts) and what they did pay. My case is closed but I was advised that there is an ongoing investigation due to fraudulent practices and charges and it was suggested that I post this and let others know to contact dental board for all complaints.