My experience was good as a first intro. The hygienist was great, so knowledgeable, helpful,…read moreexplaining my dental health in good detail. saw the dentist briefly, and will be better able to review her over time.

From the owner: We provide a positive experience for our patients through listening, understanding, compassion and…read moreeducation.

been coming here for years. My whole family is happy with the care…read more Dr Schuyler is very trusted.

Care is good, hygienist is wonderful. But why do they have to charge so much?!? I will be looking…read morefor a new dentist. I can't afford this office anymore.

I have been a patient in 2025. The staff have been always friendly and professional. They have…read morebeen clear about cost and services upfront. I like that they send reminders for appointments as well.

Dr. Horn and his staff are so friendly, attentive, caring, gentle, etc. I could honestly go on and…read moreon about how amazing they are. I had not been to the dentist in over 10 years. I am very anxious when it comes to dentists and have had horrible experiences. I was so nervous even calling to schedule an appointment. But even from the very beginning I felt welcomed and comfortable. The staff are just as welcoming and friendly as Dr. Horn. They never made me feel embarrassed or uncomfortable. I am so happy I have found this place as my new dentist. Thank you Dr. Horn and staff for welcoming me and making me feel comfortable!

The dentist I had was awful. He did not talk professional to me as a brand new client. The worst…read morepart was when I was getting a cavity filled, while my mouth was numb he shoved something so hard in my gums I screamed. I have never screamed at the dentist before. His reaction was "Oh yea there's going to be some pressure". I would not go back ever. The dental hygienist was very nice, the only reason I'm ok with giving this place even one star.

Dr Walter is great, getting fillings always make me super nervous and even with being a new patient…read morehe made sure I was comfortable. So far he has been the best experience I had with a dentist. The hygienist ladies are also all super friendly. They really do care about your teeth and will be honest with you about your teeth.

I had been a new patient at this clinic for about a year. Made a treatment plan. Most expensive…read moreprocedures they, not me, wanted done asap had done. Then had a tooth ache. When in as emergency. Told they would contact me for a follow-up appointment. Never received a call back even after leaving several messages. Now I am looking for a new dentist.

the manager I believe her name was Melissa was amazing and very quick and set up my appointment one…read moreday when the computers were acting up. she was a delight! the hygienist was amazing as well the rest of the office was a bit meh but didn't deal with them much.

8/4/2023 I Lubov Anderson made an appointment with the dentist…read moreM. Bowman. The office worker told me that I could bring my CD with x-rays of my teeth. Bowman said I don't have away to read your CD my system is new. Then She took new x-rays of all my teeth. At the end of the visit, I asked Maria to send me a copy of the X-ray and a conclusion on the condition of my teeth. Previously, Maria sent me my X-ray of my teeth to my email. Maria told me that her computer system is new and she can't send me x-rays to my email. Maria said that I'm not a doctor and I wouldn't understand X-rays. and said that she will send all my documents and x-rays to my dentist, if necessary. I told the doctor that by law she is required to give me a copy of my X-rays and documents. I asked Dr Bowman to please repair my upper prosthesis first because I cannot chew food well without an upper denture and I have trouble digesting food. Dr Bowman said she would have to put some fillings on my lower teeth first. Only after that will they send my prosthesis to the laboratory so that an additional 2 teeth can be placed on the upper prosthesis. Dr Bowman said that other patients were waiting for her and left. Then I continued the conversation with Capa the office advisor. Capa told me that the prosthesis would be made in the laboratory for 2 weeks. I explained to Capa that I need a prosthesis sooner because I cannot chew food well without an upper denture and I have trouble digesting food. I told Capa that I would have to leave, so I ask her to send my upper prosthesis to the laboratory for work earlier. Capa said I could go to a dental lab and do it myself. I asked Capa the office advisor to invite Dr Bowman. When Dr Bowman came, she said that my prosthesis would be made in the laboratory for 2 days. At the end of our conversation, I asked Dr Bowman please give me my X-rays I by law have a right to these records. She replied NO! 8/08/2023 I went to Dr Bowmans office with a copy of the Oregon Dental Board law and handed Dr Bowman And said you don't know about this Law? and she had no answer.Then she stated that she would send my DENTAL RECORDS to my email like before. And on that same day I gave the Law on health records she sent my x-rays to my email.

I have had a life long battle with dentist fear. I have one horror story after another . . .but no…read moreneed to go into those. This is the first place I don't stress about going to. Both dentists have been so sweet, caring, and sensitive to my fears & needs. They have never caused me pain, and each time I leave, I let out a BIG THANKFUL sigh of relief. If you go to these ladies, you're in good hands!!!

They are not professional at all I wonder how they are still in business. I got scammed by doing…read moreunnecessary 23 x-rays just so they can get money from my healthcare, no proper exam, or cleaning. I went there to get my teeth cleaned because I live close to this place. I told them I could bring my record from my old dental, and Itś okay for me to get the yearly x-rays done. They insisted to do all 23 x-rays for no good reason. They made me wait for more than 30 minutes because they schedule a lot of people at the same time and they rush to get to the next person. They brushed my teeth in less than 5 minutes then they flossed roughly and damaged my gums. Unfortunately, Woodburn modern dental was unlike any professional dental I have ever been to. The cleaning they did for me was not what I expected. It was quick brushing and flossing. Like something I could do at home myself. The doctor said that the assistant will remove the plaque and polish my teeth, but unfortunately the assistant did not spend any time on my teeth at all. After brushing and flossing effortly, she said ¨finished¨. They hadn't cleaned ANY of my stains so I told them what happened and they tried to sweet talk me saying ooh you're teeth are so clean there was nothing for us to do. Also they assume everyone who comes speaks spanish because they handed me paperwork to fill in SPANISH they quickly left the room. I was waiting for them to tell them I don't speak spanish after 20 minutes of waiting, they came back and I told them to give me the English form. Dr Patel and her assistant do not have the ethics to be in the dental field.

Unprofessional, unethical, and RUDE. I contacted them about my broken IMPLANTS. I sent them my…read morelatest films from my Clear Choice IMPLANTS. They got me an appointment 2 weeks out, and I mentioned I was unable to chew or work because I can not talk clearly due to BROKEN IMPLANTS and wanted to be waitlisted for an earlier appointment. This never happened, I lost a lot of work hours not being able to speak as I work on the phone. When my appointment finally arrived, the dental tech asked me to remove my top 'denture' (the bottom was in my pocket having broken loose already) and was confused how I clean them if they do not come out. Clearly IMPLANTS are not handled in this office. I began to cry realizing I waited 2 weeks for a useless appointment. The 'Dentist' clearly got a kick out of my tears, so much so she made a joke to the tech, "Look I haven't even touched her yet, and she is crying already!" She must have thought this was a really funny joke, as she immediately repeated it to someone else in the hallway, how funny it was CRYING before she even touched me. Really funny, lady, please by all means do quit your day job as you are equally useless as Dentist or Comedienne. I was expecting profuse apologies for having brought me in on false pretenses, instead it was insisted that I have new films done, though the ones I brought from Clear Choice were recent. I went along with the new scans, expecting they were being done for some legitimate reason. They were not. It was for my 'referral' which I never asked for as I KNOW implants are not covered. It came in the mail a week later, for my new DENTURES as if having spent 50K at Clear Choice (for crap implants) and having endured several extremely painful surgeries, now I was opting for DENTURES?!!??? So now I have a useless referral, useless xrays (I got zapped for NO reason) as they are incompatible with my new IMPLANT DENTIST and I lost a LOT of money being unable to work for the 2 weeks I waited for Woodburn "Modern" Dental appointment and a BILL from them on top of it all. GO ELSEWHERE! ANYWHERE ELSE!!

1 star is far too many. Starting at the front desk, the girls were nice, but i saw the wall clock…read morewas off an hour. They said they were too lazy to fix it. My cleaning went fine. Went back next week for cavity fills. Neither my cleaner nor the gal for my fills, nor my dentist introduced themselves. Dentist (55ish grey haired balding guy) put the local on my gums for about 15 seconds. I asked about it and he said it was the normal amount of time. He put the shot in and i started screaming and kicking my feet. He took it out and i again asked about the local. He said nothing and shot me again. Screaming, kicking and an arched back this time. He then says hes gonna let it sit a bit and i decided to leave a half hour later when nobody came back. No call to see what happened up to now (week later) i did however get a call the next day to remind me of my appointment...by the way, im very used to pain as i have fybromyalgia, myofacial pain syndrome, discitis, and spondylosis. I also had taken a vicodin an hour before my appointment. Long story short, id rather have Dr Nick (from The Simpsons) do my dental work than so called "soft" touch. Be warned.

Soft touch dental of Woodburn was by far the worst experience I have ever had. I only went there…read morebecause I found out that they were 100% covered with my insurance so I was like ok I haven't had my teeth cleaned in a while and I had some work done years ago that needs to be checked on but otherwise I have good teeth. When I went in for the new patient exam they told me that they wanted to keep on eye on my crown (which we have been keeping an eye for years now) and that my two far back molar one on each side the fillings needed to be replaced. Ok that's all I need done. Well they said they do the metal fillings and I am not a fan so I said no thanks. I'll just do the cleaning at this time. So I scheduled that for that next Monday. When I checked in they were like we are doing a cleaning and two fillings. I was like no I don't want the metal fillings so just the cleaning. They were rude and was like you're getting the white. Ok thanks. When they did the injection they did something wrong and my jaw instantly hurt and swollen and I could not open my mouth as wide. Which was weird. And only my cheek was numb nothing else. So they gave another injection my tongue was getting numb they start drilling and I wasn't numb so they gave my more. My jaw is in so much pain. They did the cleaning while I was numb and they had a hard time with that because I couldn't open my mouth very wide. Go back and the do the filling. Turns out they did a tooth that they didn't even inform me that needed to be done. As well as my molar. When I checked out they then told me my crown suddenly needed replaced and I need to redo more fillings. But that was not what I was informed a few days prior. After 6 hours of my jaw still hurting I call them up and he was like oh your muscle just tensed up with the injection and that happens sometimes. face tender to touch all the way up to the temple and back down the face. He only response was take a pain killer. Today I called a different dentist because the pain is so bad and I can't eat. New dentist was able to see me today and informed me that he injected it into my cheek muscle completely and it created a pocket of fluid (the novocaine) and it couldn't escape and pretty much gave me a Charlie horse in my face. There was no need to do the injection in that location and now until my muscle finally relaxes I can't open my mouth and it's swollen and painful and I can't really eat anything because of the pain. I will never recommend this place to anyone and I will never go back I think they just wanted me to get more stuff done just to get money.

They were extremely helpful with paper work and on the phone. I went away for college and needed…read morehelp with paperwork and they helped step by step. Super nice people!

Terrible overall. The receptionists who work here are often mean and hostile, and the same goes for…read morepeople in the pharmacy. Very unprofessional to say the least. The medical staff isn't much better. Seems to be the kind of organization that people work at when they are right out of college and still working to pay off their student debt. If you can, I would recommend going elsewhere.

Took 1,000 payment for braces within 2 mins of receiving card information, set appointment. Then…read morewhen arrived they turned us away because of another family members past due bills on their children. They say I'll get the money back in 2-3 weeks and I need to find a new dentist office. Sketchy place.

The front staff is very unprofessional. They are rude and unwilling to help you with any issues…read morewith insurance or billing. They put you on hold for long periods and "accidentally" hang up. They always have an attitude about the simplest things. They also give attitude when you want to reschedule. Only reason I didn't give it a 1 star is because the dentists are great! They should hire better people or retrain their whole front staff.