I've used Vcars Bristol a lot over few months for work and the fixed pricing has been great my only issue within the last 24 hours has been I've asked for a 5 seater on the app and been sent 2 cars both wanting the same fare over despite whilst advertise you can request a 6 seeter 1 car but yet 2 come then when your taxi comes like last night the taxi driver is rude moment you get into his car then starts demandung money up front or he wont drive then today booked on mobile app and it said one price then when you get to your destination he trys adding more on to the price and blames it on a admin issue dispite showing him a screenshot of the booking my advice to anyone be wary not all drivers are like this but I've had a few trying to pull wool over my eyes but yet I've done the same journeys day in day out. Advice for the company if you don't want customers to use other company's maybe try sorting out the bad drivers. read more

Finally, the taxi service we've all been waiting for! I recently had a handy Vcars fridge magnet posted through my door, which I instantly put on the fridge, then went to consult it a few days later when I needed a taxi. The thing that sets them apart from every other taxi service is that it you take a minute or two to register on their website you can select 5 of your top places - like Home, Work, Pub, etc which are each assigned a number from 1-5, then when you need a taxi you call their automated service and just tell them where you are via your corresponding number, and bob's your uncle - they'll be with you shortly! This can be really handy of an evening and your trying to book a taxi but the music's to loud and they can't hear where you are but it's too cold to go outside! read more

The marketing department for V Cars has obviously been doing some overtime recently, as I too received a fridge magnet in the post. Not quite as good as the money off vouchers I got from Yellow Cabs, but you can't have everything I suppose. I haven't bothered to use the website to set up different numbers for different places - firstly, because I would probably forget which number corresponds to which place and, secondly because it really doesn't take that long to tell someone where you are and where you're going to, does it? I see where they're coming from, but if I'm out in town I'll just grab the nearest cab at the taxi rank, as all the companies I've ever tried have been booked out on a Friday and Saturday night - something which I'd rather be told by a human being on the other end of the phone, rather than just randomly dialing a number and hoping for the best. read more

V Cars - From website - Transportation Near Me - Bristol, BST

Left stranded at airport Twice it happened that I booked the service for a transfer from Bristol Airport to Bristol city centre for clients of mine. Both times the driver would call insistently as the clients were waiting to get their luggage, and they had been warned that a plane landing at time X does NOT mean clients leaving at time X, at the time of booking I made this clear and the phone operator assured me the driver would not leave until received confirmation that the plane had landed, but this does not appear to happen in practise or maybe it does and they just happen to have anxious drivers? The second time the driver left, leaving my clients stranded and making me look extremely bad. The client ended up getting a taxi from he airport. I have given them two chances, and know of a colleague who had a remarkably similar experience with being stranded during an airport transfer. read more

Booked an airport transfer for an early morning flight (5am) on the day before. Everything was confirmed by this company. At 5am called to ask if they were late and got a reply saying the car is on my way. At 5:15 made a second call and got a reply from another person saying I have no reservation with them. AVOID! read more

Dreadful service. Unfortunately we are unable to write a positive review after being left at the airport at 2am (2 females). We booked our return taxi to pick us up from the airport at 1.50am - giving us 25 minutes to get through customs and baggage etc. having waited for 5 minutes we called v cars to be told that our flight had landed at 11.30pm and they had tracked the flight. I informed the key that they must have tracked the wrong flight as there was no delay and our flight wasn't due to land until 1.25 that's why we had booked it for 1.50am. They were not prepared to send another taxi despite it being their error? Nor did they admit and apologise for their mistake. I have to say we have always used v cars for taxi runs and other occasions both in Bristol and bath, where we lived previously and have never had a problem. But having travelled for some hours and then to be left out in the cold after their mistake with no apology is unacceptable - we will never use this taxi service again. read more

I'm really happy with this taxi service. I couldn't find a mini cab on short notice this morning from my usual closer companies (my own fault obviously!) And I called v cars for the first time, they were polite, nice to talk to and fast! I also got a helpful text when the car was approaching. I then needed them on the way home again and they were really good and found me and my children despite my rather weak directions. The drivers were really kind too. Oh, the fare was very reasonable! read more

Booked a cab 5 days in advance, rang them from Faro Airport to advise of delay. They already knew. Flight arrived on time, rang them to advise, said cab with you in 5 minutes. NO had to ring them 25 minutes later to find out where the cab was. What's the point in prebooking ? The cab driver told us he only got the job in the last 20 minutes. USE UBER read more

Rude drivers. Disgusting. I guess taxi companies do not hire drivers for good manners but this is truly outrageous. A driver from that company was waiting for someone in front of my door where I wanted to park and when I politely asked him to move a bit he started calling me names, threatening me etc... Moreover, when I told him that I would call his company, he only laughed and said - "do you think the company would care about it?"... I think he knew what he was saying, otherwise he would not be so arrogant. I called the company but manager was not there... Do you want to deal with such taxis? read more

If I could give 0 stars I would! I booked a taxi hours in advance of my wife's 30th birthday party. I booked the taxi and asked them to please be on time as I needed to get in to town to set up the venue before the guests arrived. The taxi was supposed to turn up at 6.45. The taxi didn't show up so I phoned just before 7pm to see what was going on. They said the taxi was just down the road and wouldn't be long. I phoned again 10 minutes later as it hadn't turned up. V cars informed me that they had picked up the wrong people and that they would sent another car out. I asked how can you pick up the wrong people if you are picking someone up from their home address.?! Anyway the second taxi didn't turn up either so phoned again and they said it hadn't been booked in and they'd send yet another car out immediately! I ended up having to drive in myself and pay an extortionate amount in car park fees and was over an hour late for my wife's own party all because Of V cars's incompetence! They are a useless bunch of ....... People. AVOID!! read more

About an hour ago, I called 0117 942000 for a taxi on behalf of my daughter to take my and her 2 son's, one who is 10 months old to Bristol bus and coach station to their home in London. The journey was fine, but once my daughter arrived at the station she realised the baby's bottle was left in the taxi. My daughter called the taxi to inform him and ask to return with the bottle, they showed no compassion or cooperated, only in telling her that she would have to pay for the fare The taxi did not show up and now my grandson is having to travel for 3 and a half hours without his bottle. I am fuming and will no longer recommend or use V cars read more

V Cars have let us down badly. Booked a taxi on the Friday for a collection at 6.15am on the Sunday Morning to go 4.7 miles to the city centre. They didn't arrive ! Called at 6.28am to ask where the taxi was as catching a coach at 6.50am. They finally sent a taxi at 6.50 arriving at 7.10 - too late to get the coach. Had to spend £60 buying new coach tickets. Since then V Cars have said it is OUR fault because we should have known their policy that you need 45 mins for that journey !!!!!You could walk it in less ! They have refused to compensate for the new tickets - they even charged the full fare for the later collection ! No discount for their appalling error. They have confirmed we made the booking and have ignored phone calls and e-mails since asking to sort this out. Their 'policy' is not detailed anywhere on their web site and we made another booking this week to prove that they would not offer any advice on this so called policy of theirs . They happily accepted the booking for a 30 min time scale to catch a coach over the same distance ! They are unprofessional and should be avoided at all costs. Dave Scaramanga the CEO is a disgrace to his organisation for not dealing with this honestly. read more