Upon arrival to Newport station, I was not blown away. The…read morestation looked very old, and needed a serious makeover. When I wanted to enquire about what bus to take, their office was on a bus, this was due to the fact that their office was getting a makeover. National express coaches and normal bus service's stop here. In the bus station you have the gate numbers, which are separated by colourful handlebars where the passengers wait for their bus. You have the computerised timetable which shows the bus number and what time the bus is coming. That was properly the most modern thing about the bus station. You also had permanently closed shops in the station as well. The city centre is right next to the station. Well if and when I come back I hope that the station has a cosmetic makeover.

Newport Bus Station is by far nothing special. To be honest, it's actually not that bad given the…read moreabysmal dead-city state Newport is in (as Omoraka noted, plenty of closed shops dont' make for much of an appealing atmosphere). ~ Atmosphere: Came here midday and it was pretty packed with people coming in and out. The place was filthy, but then again Newport usually is. Thankfully, it's in a great location right close to the city centre. ~ Ease of Use: This bus station is really simple to navigate, with multiple gates and clear electronic signs showing the timetables of upcoming buses. It would be difficult to be confused here. Additionally, from my experience people line up in the great British queue pretty well so there's never a mob of people crowding around a certain gate! There's not much to fault about this bus station. It does it's job in an efficient manner and has easy to read signs to help you find your way!

Shambolic bus service to St Mellons. Use a taxi or take the…read more30 bus to Newport and walk.

Just been opened by Cardiff Bus customer relations that timetables only matter at timings points…read more All other timetables should be considered to be for entertainment only. Cardiff Bus has no interest in accurate timetabling for customer, and is only interested in average times regardless of how that affects driver behaviour in skipping stops - the stats look good. I was informed that their advice (though not written anywhere) is to expect it 5 minutes earlier. If only their buses all had a 5 minute waiting time between them. On time is on time. Late is late. Early is early. To fob me off with an excuse of it's not a timing point' indicates the level to which the customer is reduced to less important than statistics. It shows where their priorities lie. Getting really tired ofsuch poor service across the board with nothing being done due to some piss-poor excuse. This won't change anything either, but at least you know now not to rely on them and give yourself a wide margin for their error. Cardiff should be embarrassed by the association.

I have been a frequent user of Dragon Taxis for many years and have always regarded their service…read moreas excellent. That was until Saturday 10th November. On Saturday 10th November, I prepaid for a return taxi from Cardiff to Newport following the Wales v Australia match. I was keen to ensure a taxi as I had my ten year old grandson with me and paid £28 in advance with the understanding that I had to be outside the Hilton at 8.00 pm. We were outside the Hilton at 7.45 and then carefully checked every taxi as it arrived. By 8.15 no taxi had arrived and I enlisted the help of another Newport Dragon taxi driver who was outside the Hilton with a mini bus awaiting for his passengers. He checked all the taxis waiting and phoned the office and was told that my taxi was in Greyfriars Road which was a few minutes drive away. After 15 minutes, no taxi had arrived and I phoned the office again. Following this call the taxi arrived about 8.40. The driver then said he has previously been at the Hilton but could not find me. Frankly I do not believe that the taxi driver was at the Hilton earlier and I say this for the following reasons:- - I was at the Hilton at 7.45 and was carefully checking every taxi as it arrived - The taxi driver said that he could not wait long as he was being told to move on. This wasn't the case - there were a number of taxis parked awaiting customers to arrive - The other Newport Dragon driver of the minibus was parked up for about 15 minutes and did not experience any problem. His very helpful attempts to locate my taxi also failed. - I was getting mixed messages from Newport particularly about where my taxi was located - this included in Greyfriars Road and outside the New Theatre. - I fully accept that I was having problems with my phone on the night however I have replayed the messages. There were a number of messages from the office saying that the taxi was parked up waiting for me and another from the driver timed at about 8.35 stating that he had arrived. There was certainly no call or text around 8.00 pm stating that he had arrived I fully accept that after internationals, Cardiff is busy and also would understand if the taxi had been delayed. What I don't accept is the taxi not arriving and then the attempts to cover up whatever had gone wrong. I would like the matter fully investigated so that other passengers do not experience a similar problem

Absolutely outrageous, I thought when you booked a taxi they picked you up where you ask them too,…read morenot with dragon taxis, we asked to be picked up outside the drago lounge in Newport, I had my disabled sister with me and I was overloaded with shopping, the driver phoned us up and we had to walk to the lay-by further down, I was tamping, I'll never use them again

it's cheaper than the train but nowhere near as enjoyable.read more

Last Tuesday evening, November 29, 2011, I arrived at the London Heathrow Airport from the US…read more Trying to lessen my burden upon arrival, my husband booked passage on National Express via the internet. My passage was booked for Gloucester, England, but I needed to find Gloucester Place in London. Being my first trip to the UK, I dutifully boarded the bus at approximately 20:00 hrs. I was tired after a long plane ride, and dozed for quite some time. Upon awaking I realized we were far away from any metropolis, but kept thinking somehow the bus would end up back in the London area again. Finally upon entering Gloucester, and only one other passenger on the bus, I asked our driver, David, if we were in a suburb of London. He told me we were 120 miles from London. Before driving any further, David called his dispatcher at Heathrow, and told of my plight. The decision was made to drive me to the depot in Gloucester (the end of this route), and wait for the next bus back to Heathrow. I agreed and was treated like a special guest until the bus was readied for the return to London Heathrow. After finishing his shift work, David waited with me until Simon came on shift and was ready to drive the Gloucester-London Heathrow route. I was only in the Central Bus Station for about 15 minutes, when another National Express employee (forgot her name) beckoned me to an awaiting Mercedes private taxi, with a driver dressed in a suit. I was carefully carried to my destination on Baker Street, near Gloucester Place, in downtown London. Even though I arrived several hours later than originally planned, I felt so pampered. Thank you David, Simon and everyone at National Express! You are all brilliant and sorted out my problem perfectly! Renee Machado Connelly Berry, San Jose, CA, USA

Not as elderly as the Oldport…read more This is a large and fancy station in Newport with a beautiful space-age bridge and corridors connecting to the older buildings. It's very strange but also very nice. It looks like a pair of headphones or something - it's quite odd. But somehow beautiful. It's the third busiest station in Wales because it's in the Cardiff area, and it's been operating since 1850. You can actually go directly from here to Manchester, or all the way up to Holyhead, and Nottingham, and Birmingham, and various other major cities - and Portsmouth and Brighton and so on. The new Concourse was opened in 2010 and is space-age and beautiful. Some people have criticized it as being one of the ugliest buildings ever, but hey, it really adds something unmistakable in Newport.

Opened in 1850, Newport is (in 2019-20) the second busiest station in Wales after Cardiff Central…read more The station is situated close to the remains of Newport Castle near the River Usk. The station has gone through several rebuildings in its history, and until 2009 the main terminal building was the large brick office block with classical detailing, built in 1923 by the then Great Western Railway, on the south side of the station, close to the castle. In 2007 a new platform 4 was added on the north side of the station, and in 2009 a new entrance and concourse and a second bridge was built in preparation for the 2010 Ryder Cup, being held nearby. This provided new car parking facilities, a new concourse and taxi/drop off point on the south side, and a new passenger entrance on the north side. The old concourse and entrance in the 1923 building was then closed. The design of the new concourse and bridge has attracted some criticism, on grounds of aesthetics (it was nominated for the 2011 "Carbuncle Cup" for the ugliest building of the year), because it is further from the town centre than the old building, and because it has suffered from intermittent problems with rainwater leaking onto the concourse and stairs. It is also much smaller than the original building and can get congested. On the plus side, the developments have made all platforms accessible by lifts. Current regular services (pre-Covid) are based on 2 trains per hour to/from London, and hourly services to each of Portsmouth via Bristol, Taunton via Bristol, Nottingham via Birmingham, Manchester Piccadilly via Bristol Parkway, Manchester via Hereford and Crewe, and Cheltenham via Gloucester. All trains going west head stop at Cardiff, with hourly onward services to Swansea, Carmarthen and Maesteg. Some of the Carmarthen services are extended to Milford Haven. Occasional direct services also run to Brighton and Tenby. The station has a small cafe, newsagent/bookshop, toilets (accessible and with baby changing facilities) and a booking office. There is no cash machine. There are covered bicycle spaces, a taxi rank, and two nearby car parks. A handful of Newport Bus services also stop at the station.

This is a great little shop for such a tourist information centre with Caerleon, which is around…read moretwenty to thirty minutes away from Cardiff and it is apparently in Newport. It is such a wonderful little town that I find that I almost can not believe it exists so close to Cardiff. You normally find those type of towns in or near Pembrokeshire. It is so historic as well; and so many events are happening there all of time, all year round... Such as The Ryder Cup of this year 2010. There is a Roman Museum; a Roman Amphitheatre, Roman Baths, a Golf Club, many neat little shops, restaurants and cafes and lots of playing fields, hotels, bed and breakfasts Fortress Walls, Roman Catholic Church, The National Roman Legion Museum, a Town Hall, Castle Remains & Mynde Wall and many more beautiful historic places for you to have magical days out in. Did you Know? That there is curse known live amongst the soil of Caerloen and King Arthur was said to have been here with all of his knights at the round table... What more could you ask for from such a stunning place in Wales? The best buses from Cardiff to this place are 2A 2B 2C 2D 2E 2X and 7D run every fifteen minutes and the railway lines are a great use of means of public transport and Caerleon is only less than an hour away from Cardiff and Bristol airports. I really do recommend you visit the Tourist information shop there which has loads of free maps and leaflets there, tasty chariatable chocolates for only £1.50p, red dragon toys, books about the place and about places nearby and heritage trail information and there is even another colourful made dragon standing near the desk, inside the shop. It is a small and a quiet place; with one member of staff serving you and that person is very friendly, kind and chatty. It is the best building around there to get all of the information that you should need... A very useful shop for all...

Caerleon Tourist Information Centre offers a wealth of information about local attractions and…read moreevents, as well as providing an accommodation booking service. They can also book tickets for local theatre productions, offer general information about the local area, provide you with comprehensive travel information (relating to both public and private transport), and help you with route planning and walks, providing the relevant maps and travel booklets. The information centre also has a range of themed gifts and souvenirs on sale, including many along Celtic and Arthurian themes, if you want to pick up something to take home. Open every day, it's very central and well worth dropping in if you're visiting the area.

Living in Cwmbran, I regularly have to use the Cwmbran Bus Station for trips all around South Wales…read morethat require a bit more specification beyond train stations and overall, I'm pretty happy about the services I get from Cwmbran. Ever since Cwmbran became such a shopping centre hotspot with loads of patronage, there's now loads of public transportation that go to and from the location. NOTES: ~ Since it's just right at Cwmbran shopping centre, it really makes it convenient. ~ The bus station itself isn't too big. Just a manageable size and easy to navigate with multiple "stands" that cater to different buses. ~ Multiple services stop here, ranging from Stagecoach, Newport Bus, and more. I'm pretty happy with Cwmbran Bus Station. Great location with a huge variety of services you can almost get to anywhere in South Wales via this major stop. Also great for a day's out!

I like to do comedy routines on the platform here, I'm known as Cathays Clown…read more This station is only one mile north of Cardiff Central and it's a cute little Suburban Station in the middle of the North part of the city. For a long time you had to kind of fend for yourself here, but now at rush hour they actually have people helping out and employees and what not. It's literally right in the middle of a development of housing, and surrounded by businesses and whatnot which is pretty cool. In fact when you pull up here you will notice that a little shopping center is right next to it - although you have to kind of cross a bridge and walk back down to it. But it's good for your cheap shopping if you need it. They've also made some colourful admissions to some of the buildings here. I meant additions, but maybe they've admitted stuff to the buildings too?

Cathays Railway Station basically has no facilities except a ticket office (manned part time) and a…read moreself-service ticket machine, but the good thing about it is that it's in a safe, residential area where you won't feel threatened hanging around waiting for a train. It only gets busy on the platforms during peak travel times when people are using this line to get to and from the Valleys in one direction, and to and from the city centre in the other direction. It's very convenient for anyone working or studying at the University, which surrounds the station, or for those living in Cathays, as it offers a good alternative to a taxi if you want to get into town quickly without the walk - particularly if you have heavy bags to carry.