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    Cardiff Bus

    2.3 (12 reviews)
    Closed 8:30 am - 5:30 pm

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    7 months ago

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    Capital Cabs

    Capital Cabs

    (15 reviews)

    I often end up in Capital Cabs because they have one of those numbers you can't forget and they…read morealso seem to be the most common amongst the taxi ranks in the city centre, plus they have those big taxis that we can bundle 8 people into for a bit less money! Its a bit hit and miss with the drivers, some are super friendly and love a natter, others are less cheery, and you can't really blame them for that at 2am dealing with the tenth trip of drunks! Anyway I've never had a problem with them, they never seem to take longer routes ect.

    On multiple occasions (4-5 times) over the last 6 months, I have booked and pre paid for taxi many…read morehours in advance, only to have none show. I work nights for a supermarket, as part of the food delivery chain. I rely on taxi service to get me to work, to allow me to help food orders be delivered, including to vulnerable people. No decency to contact me to let me know taxi won't be on time. Yesterday evening was last straw, again no contact to advise taxi will not be on time, when I called to track, phone picked up and put straight back down. Stressful enough to be putting mine and my family's health at risk by still working during this pandemic, never mind not having my work transport show up. Even when they have shown up, most of the time the taxi driver just moans about how they don't see money from my fare for 2 weeks as I have paid contact-less by pre booking using the app. And to top it all, they still have my money from pre booking a taxi that never showed, as they take a larger than fare booking fee in advance, and take over a week to refund back to my card. Never again.

    Cathays Railway Station

    Cathays Railway Station

    (6 reviews)

    I like to do comedy routines on the platform here, I'm known as Cathays Clown…read more This station is only one mile north of Cardiff Central and it's a cute little Suburban Station in the middle of the North part of the city. For a long time you had to kind of fend for yourself here, but now at rush hour they actually have people helping out and employees and what not. It's literally right in the middle of a development of housing, and surrounded by businesses and whatnot which is pretty cool. In fact when you pull up here you will notice that a little shopping center is right next to it - although you have to kind of cross a bridge and walk back down to it. But it's good for your cheap shopping if you need it. They've also made some colourful admissions to some of the buildings here. I meant additions, but maybe they've admitted stuff to the buildings too?

    Cathays Railway Station basically has no facilities except a ticket office (manned part time) and a…read moreself-service ticket machine, but the good thing about it is that it's in a safe, residential area where you won't feel threatened hanging around waiting for a train. It only gets busy on the platforms during peak travel times when people are using this line to get to and from the Valleys in one direction, and to and from the city centre in the other direction. It's very convenient for anyone working or studying at the University, which surrounds the station, or for those living in Cathays, as it offers a good alternative to a taxi if you want to get into town quickly without the walk - particularly if you have heavy bags to carry.

    Regency

    Regency

    (4 reviews)

    **DO NOT USE THIS COMPANY**…read more Regency are a broker and work with an awful range of private Limousine drivers. Many of which don't have a website, don't advertise and can't be reviewed so they don't care about providing a decent service. When you complain to Regency about the shocking partners they work with, they just say "we're just a broker, nothing to do with us". Leaving them to take your money and run. If you want to take your limo hire seriously, find a PROPER Company to work with directly and read the reviews before you book. There are good firms out there, you just have to find them.

    I don't even know where to start with this absolute shambles of a company. I had booked a party bus…read morefor June in February and paid the deposit, all fine and great customer service (obviously because I was paying them a deposit), about 6 weeks before the date in June I had a call saying they had double booked and can no longer do it (apparently no other similar vehicles or an alternative on offer), the lady was exceptionally rude and difficult to get hold of, she even said in an email 'we don't usually refund deposits but on this occasion we will'! Took over three weeks to get my deposit back. I then looked online for alternative vehicle and was then contacted by Regency trying to sell me another vehicle for £50 extra! I said no way would I pay extra considering they had let me down, Regency as a 'good will' gesture agreed to book us this vehicle with £50 'discounted'. Then the day of the event comes.... I already had my doubts seeing my past experience with them wasn't great (stupid me I know for booking with them). I receive a call from the driver an hour before arrival saying he is 40 minutes late, I said I had clearly stated in my emails that the vehicle is taking us to an event we need to arrive on time for so the driver being late would mean we would get only a third of the time we wanted and that I would not be paying for a full hour. Vehicle arrives (50 minutes late) and we had to just jump in and go straight to the venue (15 minute drive). I was promised three bottles of Prosecco and soft drinks for the journey... we had one bottle of Prosecco provided between 12 of us (not that we actually had time to enjoy the ride and have a drink). I was also told decorations are provided... 5 or 6 pathetic pink balloons chucked on the floor is NOT decorations. The vehicle was also absolutely filthy, the carpets were stained and rips in the seating, it was not the same vehicle I was shown pictures of prior to booking. When we arrived the majority of the party had to run to the event (the driver dropped us a ten minute walk from the venue). I refused to pay the remaining amount and I was then told 'they had come all the way from London'... not our problem. My friend calculated how much we should pay for 15 minutes rather than an hour and that's what we paid. So if you would like a journey in a clapped out filthy vehicle that arrives at whatever time they feel like, then this is your company!

    Cardiff Bus - transport - Updated May 2026

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