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Uytingco Rufino MD

3.7 (3 reviews)

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4 months ago

Dr Uytingco listens to medical issues and gets right to work to get you relief or healed!

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8 years ago

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10 years ago

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Romeo Medical Clinic

Romeo Medical Clinic

2.6(18 reviews)
0.8 mi

Garbage service. Couldn't get past asking if they are accepting new patients. Receptionist answered…read morethe phone with a nasty attitude herself, partially because she was upset that I didn't have the info she wanted handy and had to place me on hold while I looked for the info. When she got back on the line she knew nothing about WC injuries as she couldn't understand what a "CT" injury is. I proceeded to inquire on their available providers. She placed me on hold and transferred me to their coordinator. Coordinator picked up the line, advised the reason for my call and she had the nerve to say they're not accepting injuries older than 6 months. Advised her mine is less than 6 months old and she said they're not accepting new patients at all. Asked her why I wasn't just told that from the beginning (because I knew they were trying to BS me at this point) and the coordinator said they're a small practice and won't accept my "horrible attitude". Crazy because for being a small practice you'd think they'd actually have customer service. Some food for thought for this white trash hole- maybe you should treat others the with the same attitude you want to be treated, and maybe try getting a receptionist who knows about what your office has to offer so that someone doesn't have to dumb it down for her??? Wished I read the previous reviews before I even wasted my time calling this stupidity of a clinic. Call literally only lasted 6 minutes LOL

I work for a workers compensation attorneys office and we are always looking for companionate and…read morewell informed providers to refer our client to. Let's just say, Romeo Clinic is not that. As someone who works in a professional setting, I know how important it is for customer service to start with the person who picks up the phone. The receptionist and staff are not only uninformed. but have zero compassionate for potential patients. I wasn't even calling for myself and I couldn't imagine having my client call to ask for help. I would not want anyone to experience what I experienced on the other side of the phone. The people calling are patients with real medical needs that are already having a difficult time navigating the unfortunate hassle it takes to speak with Insurance companies and various doctors and all while dealing with painful injuries or conditions. I understand that sometimes it's easy to forget that we deal with people's real life situations but when you work in a professional setting you must always put your patients/customers/clients first. Romeo does not provide that type of care or support for existing or potential patients.

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Romeo Medical Clinic - Building

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Romeo Medical Clinic - Front of office

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Romeo Medical Clinic - Front of the office

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Front of the office

Uytingco Rufino MD - physicians - Updated May 2026

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