The Kind Clinic has been a game-changer for my mom, who's in her 80s. She was with another provider…read morefor years and often felt frustrated--even defeated--when she couldn't get the help she needed or answers to her questions. She'd wait forever for an appointment, only to be rushed through in 10 minutes, with her concerns brushed off. We found the Kind Clinic after a trip to Urgent Care, where they recommended we seek better care for an issue that had been previously dismissed. Making the switch was the best decision. From the moment we walked in, we felt the difference. Marian and Michelle at the front desk are so kind and on top of everything. They always make sure my mom gets in for appointments quickly, which has been a huge help. Luis and Edgar are incredibly patient, taking the time to answer every question and explain things in a way that puts my mom at ease. They're thoughtful about how they talk to her--gentle and reassuring, but also completely honest. It's only been a month, but they've already done more for her than her previous provider did in years. The whole team is proactive, caring, and truly lives up to their name. We're so grateful to have found them!

I tend to put off doctor's visit because I feel like I spend more time waiting than actually…read morebeing seen or heard. However, I recently developed some bothersome symptoms and thought it was important to get checked out coming from a family of diabetics and heart problems. I heard about Kind Clinic via word of mouth. I had the pleasure of seeing PA Edgar. I was thoroughly impressed by how attentive and approachable he was! He never downplayed my symptoms and took the time to get to know my family history and work life to see if it was attributing to my symptoms. I really like that he took the time to explain why he was ordering certain tests and what he was trying to rule in and out and made sure I was comfortable with it. I later got my labs and turns out I had a thyroid problem all this time and feel pretty good about our treatment plan! He also reassured me I did not have diabetes and ways to prevent and monitor in the future. I had a great experience here and wouldn't hesitate to recommend it to anyone looking to establish with a new doctor!

Garbage service. Couldn't get past asking if they are accepting new patients. Receptionist answered…read morethe phone with a nasty attitude herself, partially because she was upset that I didn't have the info she wanted handy and had to place me on hold while I looked for the info. When she got back on the line she knew nothing about WC injuries as she couldn't understand what a "CT" injury is. I proceeded to inquire on their available providers. She placed me on hold and transferred me to their coordinator. Coordinator picked up the line, advised the reason for my call and she had the nerve to say they're not accepting injuries older than 6 months. Advised her mine is less than 6 months old and she said they're not accepting new patients at all. Asked her why I wasn't just told that from the beginning (because I knew they were trying to BS me at this point) and the coordinator said they're a small practice and won't accept my "horrible attitude". Crazy because for being a small practice you'd think they'd actually have customer service. Some food for thought for this white trash hole- maybe you should treat others the with the same attitude you want to be treated, and maybe try getting a receptionist who knows about what your office has to offer so that someone doesn't have to dumb it down for her??? Wished I read the previous reviews before I even wasted my time calling this stupidity of a clinic. Call literally only lasted 6 minutes LOL

I work for a workers compensation attorneys office and we are always looking for companionate and…read morewell informed providers to refer our client to. Let's just say, Romeo Clinic is not that. As someone who works in a professional setting, I know how important it is for customer service to start with the person who picks up the phone. The receptionist and staff are not only uninformed. but have zero compassionate for potential patients. I wasn't even calling for myself and I couldn't imagine having my client call to ask for help. I would not want anyone to experience what I experienced on the other side of the phone. The people calling are patients with real medical needs that are already having a difficult time navigating the unfortunate hassle it takes to speak with Insurance companies and various doctors and all while dealing with painful injuries or conditions. I understand that sometimes it's easy to forget that we deal with people's real life situations but when you work in a professional setting you must always put your patients/customers/clients first. Romeo does not provide that type of care or support for existing or potential patients.

Dr. Bhinder and the entire staff are truly one of a kind. We've been seeing him for the past three…read moreyears and I've never felt more confident in a doctor's care. He takes everything seriously and genuinely listens. Just recently, he personally called me twice (on a Saturday) in one day after reviewing urgent bloodwork for my son. That kind of follow-up and compassion is rare. He always goes above and beyond for my kids and never brushes anything off. The girls in the office are just as wonderful, so sweet, caring, and helpful. It's truly an overall great place, and we're so grateful to have a doctor who cares this much.

Great doctor! Been here multiple times when my kid falls sick and the experience has always…read morepleasant.

Dr. Schmidt came to Millsbridge Family Practice in Lodi in 2016, replacing my previous primary care…read moredoc at that clinic. His demeanor and courtesy are absolutely tops, and he does appear to have expert knowledge of his profession. But there are problems: 1. Expect him to arrive very late in the exam room for any appointment. That's not unusual for any doctor, but it's far too common in his case. I once waited 2 hours beyond my appointment time; all without anyone stopping in to advise me the reason for the delay nor how long it might continue. It would seem to be an element of basic courtesy that the patient won't be left in solitary confinement for hours at a time without at least being informed what to expect. 2. The clinic, part of the Adventist Health system, offers email contact with the doctor for non-emergency communication. But if you send a message to Dr Schmidt about a prescription or something, it won't go to him--it goes to a staffer who reviews it and passes it to him, perhaps days later. His reply, if he bothers to make one, goes back to the staffer who, after another delay, finally places it in the online inbox. Your reply, if you get one at all, may not arrive for as much as a week after you need the information. I eventually gave up on their email system; it was easier to just drive across town to the clinic and deliver a hand-written note. Forget 21st century advances in communication with this doctor. 3. Finally, after only a year at Millsbridge, Dr. Schmidt decided to move on, without arranging for a replacement. None of the other physicians at the clinic were accepting new patients, so we were all simply left on our own to figure out what to do. Based on that, I would have strong misgivings about making any future commitments with this doctor, in whatever specialty he has now taken on. He's a very nice guy, but that's not enough.

Extremely poor customer service and rude. Lisa, the office manager, is worthless and is…read moredefinitely an issue at this doctor's office. My insurance recently changed and after research and several existing patient recommendations I tried to schedule an appointment for my wife who has not seen a doctor for over a year. She is on medication and currently unable to obtain refills. Lisa continually told me I will call you back, I will have to find an appropriate time....blah blah blah. No return calls! This has been going on for three weeks now. I again have to go out of my way to follow-up on getting an appointment. Today, a new person (Monica) answered the phone and tells me that they are not accepting new patients! Why didn't Lisa tell me that in the first place? She then proceeds to tell me that it maybe 6 months to a years before she can see the Doctor, really? Maybe they should be a little proactive and contact all of the health grade sites and health insurance provider (Health Net) to inform them of their decision not to accept new patients. The Doctor maybe good (not sure) but his office is definitely a reflection of the entire practice. Hopefully some changes will occur, but it doesn't sound like it will. Now I have to search again for another Doctor.

Very rude people, streight up lied saying my Mom has Covid & then tried to say no they do &…read moretherefore can't see my Mom, why would they treat a patient like that? My Mom has breast cancer & she is having problems breathing so her surgery was canceled & the anesthesiologist told her that she needed to go see her doctor about her lungs and get her inhaler to help her be able to breathe before they were able to operate and they treat her like that no no we're so done with them ...

I am giving 2 stars only because Lori and the nurse were very friendly. However I sat waiting in…read moretheir office for a little more than an hour to be seen. At one point I asked what was going on and I was told that I would be seen shortly however that wasn't the case. I still waited and it then got to the point where I needed to return to work. So I just had to leave. Sadly I thought going to a smaller practice rather than the big hospitals would be better but unfortunately I am just a number to them as well.

Best doctor ever! He is patient centered, and have really good bedside manner. Both me and my…read morehusband enjoyed having him as our doctor when he was at Kaiser

Dr. Adams is a very compassionate Doctor. He takes the time to listen to his patients, empathize…read morewith them & treat them to the best of his ability, which is TOP NOTCH. When specialist care is needed, Dr Adams in known to go out of his way to personally contact the specialist, during the visit, to set up appointments & ensure his patient is getting the prompt care they need. Being a patient of Dr Adams, I feel comfortable knowing I am always in greatest hands.

They have moved and are in a building BEHIND the tower. Parking is better and now one story…read more Always treated with dignity and respect. Receptionists treat you well. They greet you. No wait for a disk. I have had many x-rays done over the years and this place is 100% better than the other imaging place in town.

I love everything about this establishment. Family and health are everything to each of us and the…read moreambiance is so very healthy the moment you step in.

I took my son in for a knee cap dislocation he received last Thursday during PE and I made the…read moreappointment this morning with the Turlock Medical Clinic-Sutter. They were able to get him in at 2pm this afternoon to be seen by Dr Magoon. The office was clean, pleasant to the eye. I was greeted by a very friendly front office staff, along with less of a 10 minute wait to go to the room. Dr Magoon entered the room within 5 minutes and obtained the ER records within another 10 minutes. They had Xray room on site and lab also, which limited having to go to a hospital for those tests. The staff and Doctor were by far the best I have seen in a very long time. He and his staff were very efficient, kind, and are quick to schedule a follow up with a specialist and MRI if needed to assure my sons condition doesn't worsen and/or corrected. I am very pleased that I have found a group that I can take my family to and feel confident in the services they will provide.