I had a really wonderful experience here this past Sunday. I scheduled an MRI earlier in the month…read moreand was happy that they had weekend availability since I was traveling from Richmond. No work interference! Plus the location was easy to find and not far off I-64, which was convenient. I checked in at my specified arrival time, paid, and sat down. Not more than 30 seconds later, the tech called my name, asked me the requisite questions, and got me set up with a gown. Then another person called me over to insert the IV for contrast. Both folks were very pleasant and personable, keeping light chatter throughout the process. The MRI tech was great as well, and she checked in throughout the scan to make sure I was okay and to tell me how much longer I had to go. I wouldn't hesitate to return or to recommend them to others. Thanks for a positive experience from start to finish!

Easy to access for the mobility impaired , I find the staff is very friendly and caring. Scheduling…read moreis a bit tough for MRIs , being out a ways, but they often have last minute cancels to snag. I got a Sunday appointment to my surprise . Waiting room is small, so your accompanying helper will need to be flexible .

I had a reaction to a bug bite and the staff took care of me. I was able to register quickly…read more Everyone was really nice. The mattress topper was incredibly comfortable. The doctor answered questions and was easy going. The nurses were kind. This wasn't a planned visit but I am happy I was able to get help while traveling.

I broke my foot on a Wednesday, but waited until Saturday to go to Sentara at Profit Road. They…read moresaw me within minutes, I had an xray and was out out of there with a diagnosis and follow up info with a local surgeon within less than 2 hours. They were kind, respectful, efficient and friendly. Registration was a breeze. I hope to not have any more visits there, but if I need to see an ER doctor I know where to go. Thanks guys. Please keep up the good work... just not ready to see the bill...

I was so impressed with the imaging services I received here…read more Took the time to answer my question and made sure I understood the process Kept the appointment time Trish at the check in and later when I picked up my test results was very helpful !!

I've had many imaging services here and have always had a five star experience. Scheduled smartly…read more Never waiting long to get checked in or seen. Fast results. Clean. Great location. If you're lucky, you'll get taken care of by Dannan. Super nice, caring and super competent.

This place is great if you live in Botetourt or North Roanoke and you don't want to go to the main…read morehospital to imaging. They do mammo, bone density, ultrasound, cat scan and diagnostic imaging.

For residents of Botetourt County and the entire Daleville, Troutville area, medical services have…read moretaken far too long to find us. The past two years I have been having mammograms done at the Lewis Gale Imaging Center in Daleville. Convenience as well as outstanding professionals are what you will find at this office which is why I have given it a five star rating. Why drive all the way to Lewis Gale Hospital for your imaging needs when you can get medical services right here so close to home!

Quick service, good cash price when insurance would not cover imaging. Been there a few times.read more

The staff are very professional and courteous, somehow they find a way to make each patient young…read moreand old feel safe and comfortable having an MRI. I had brought my late father here many times and even though claustrophobic he seemed to be relaxed and comfortable. I honestly can not find anything negative to say, and I find it strange with everything going on, but honestly there keeping the place clean offering sanitizer and mandatory mask, taking temps and social distancing. Trying the best they can! Everyone Stay Safe out there.

On a televisit, a family member's doctor told us to get a chest x-ray and send it to his office…read more What?! ....not sure how to proceed, but we are not going to clog the ER if we are not an emergency. Urgent Care does not take outside doctor's orders. So I called Carilion Crystal Springs Imaging. The phone manager listened and wanted to make sure I got the correct answer so she sent my call to the x-ray technician, Lisa. This lady was professional, knew protocol, was kind and confidence-instilling. Lisa is IT.....this is patient care. Within 3 hours after I called her, she had our doctor's order from another office in another city, my husband's x-ray was done and faxed to the ordering office and we had the emailed results as well. Kind and Good are the words that label this visit. I don't always leave the hospital feeling that way. Thank you, Lisa.

I went in for two ultrasounds. The tech that rendered the ultrasounds to me was courteous and…read moreprofessional, took the time to explain things thoroughly and answered all my questions. I can highly recommend Loudoun Imaging Center in Ashburn, VA.

Update in response to the manager: Your response does not address the issues I listed and reads…read morelike a generic copy/paste. I was told on a Monday go walk in Wed-Fri, only to be told you have no xray techs and don't know when you will. Get your act together. Every time I've called regarding a basic X-ray, they seem annoyed to be working. It's walk in only which is annoying for the patients, but I was told to either come in at 8:30am or call prior to coming in to check the wait time. Well thankfully I didn't just show up bc I called and was told that they don't have a tech for the next few days and they don't know when they will -- what kind of imaging center has NO TECHS for X-rays? I'll be going elsewhere bc this isn't worth the hassle or risk.

Went in for a simple check in for tonsillitis after two trips to MedExpress didn't go too well…read more Cara and Melissa are absolutely amazing. I have horrible medical anxiety and I loved how the visit went. Wait time wasn't horrible either, it was my first time there, all in all probably an hour but I never go in any urgent care expecting to be seen immediately, personally. Got treated promptly and everything was great!

I took my husband to Valley Urgent Care at 9:30 am on Thursday for treatment of an infected…read moreingrown toenail. As we entered, my husband was told that there would be a 2 to 3 hour wait and that we could get my husband registered and then they would call us when it was his turn. Tim went inside at 1pm when we hadn't heard anything and he was told there were still 6 ahead of him. At 2pm I checked at the registration desk and was told that there were 3 people ahead of him.....at 2:30pm (having waited FIVE HOURS) he went into the facility and inquired as to how much longer it would be and the girl at the front desk responded with an attitude that they only had 2 providers and should be soon. Finally at 2:45pm he was escorted to a treatment room where he waited for 30+ minutes with no one checking on him or telling him anything. He went back to the front desk and asked if he had been forgotten and was all but yelled at that the provider would be in soon. At 3:30pm I entered and inquired at the front desk as to his status and was told that she would check, though the receptionist seemed very miffed that I was asking. I stood there waiting and the girl puttered around, clearly purposely wasting time....another patient entered and asked about the wait....you guessed it, she was told it was 2 to 3 hours....LIES! The girl glared at me and informed me that Tim was "with the provider" and she slammed the slider window closed. In a couple of minutes another lady, who identified herself as "Michelle and I am the owner of this practice" and said "is there a problem?". I explained that we had been told that the wait would be 2 to 3 hours and that we had waited SIX HOURS!....her response was "you can leave if you don't like it." While it is true we could have left, we went to this practice for TREATMENT....and six hours seemed excessive and the attitude and lack of professionalism by the front staff....and even more the owner....was ridiculous! MARY, the nurse practitioner who ultimately treated Tim was awesome....she was the ONLY bright spot in this deplorable facility. I would strongly advise you steer clear of Valley Urgent Care.....the lack of consideration COMMUNICATING if there were going to be delays shows a lack of respect for patients attempting to get care. Interesting that they have this sign posted....perhaps their leadership is the problem!