UPDATE... I spoke…read morewith, Chris, the office manager. I calmly explained what had happened. She went through my record and confirmed my address and the date the bill was sent out. For some unknown reason, the bill was returned to them as a "bad address." Who knows why! Chris is working with the billing department to get this removed from collections so it won't show up on my credit report. My only reason for not taking this up to a five star review, which I am happy to do when a company does the right thing, is their practice is to automatically send "bad addresses" to collection rather than calling the patient to see if what the error is. All of this mess could have been taken care of with a 2 minute call from their billing department, rather than what will turn into over an hours worth of their time to fix. ARE YOU KIDDING ME!! They sent me to collections without ever sending me a bill!! Yesterday, I opened up my mail and found a letter dated 06/13/2016 from a collection agency. I have NEVER not paid a bill. My appointment with them was on 03/30/2016, my insurance generated the Explanation of Benefits 04/11/2016. The EARLIEST Charlottesville Radiology could have sent me a bill would have been 04/12/2016 with a likely due date of 05/12/2016. The thing is, I never received a bill from them, not to mention a past due notice or a simple phone call. Heck, by the time the collection agency sent me a letter it was hardly 60 days from the earliest date it would have been possible to bill me.

From the owner: Every patient has a choice in where to go for medical imaging, and we believe that every patient…read moredeserves the best in affordable, quality care. Easy to schedule, walk-in appointments, and prompt, efficient compassionate care are some of the reasons Charlottesville Radiology is the best choice across the Charlottesville area. We understand that our patients come to us with urgent needs, so we provide immediate results for mammograms and immediate results to your physicians for urgent studies. Call us today for more information.

This place full of amazing doctors, they were the only people that could tell me what was wrong…read morewith my daughter and were determined to make sure she was okay, they did every test and made sure she was healthy before she went home with me. My daughter is currently alove because of this hospital and I am forever greatful.

I came in on a weekday at lunchtime and there was only one person working the front office; there…read morewere a lot of people in line to be checked in. Don't get me wrong, the office assistant was delightful and was doing everything in her power to get folks in. But in the 20 minutes I waited to check in, about 6 people left due to the wait time. Luckily, I had an appointment and was seen soon after I checked in. The nurse was a little abrasive, but I can empathize that it was a stressful day for them. Understaffed, and long waits with no appointments - be warned. A 3.5 rounded down.

Packed and not organized. Not enough staff. Maybe a bad day for a visit. Not good. Sent us to…read moreanother care place.

I only wish UVA was closer to home, otherwise, UVA's Cancer Center has been a grounding force in a…read moreyear of uncertainty. Dr. Matthew Reilley happens to be the only specialist in my rare condition and I was referred to him last summer due to fear of potential spread. He is the nicest doctor I've ever encountered of any specialty, genuinely. He celebrates wins with you and is willing to see you as a unique patient. Even his staff has amazing things to say about him. On my last visit, I accidentally drove to the hospital rather than the Pantops location, which resulted in arriving late to my appointment. I felt terrible about it, but they were all soooo absurdly nice and still let me be seen, which I know is NOT the norm in medical practices. Overall, hopefully Dr. Reilley will remain my oncologist for the long haul.

My medial team is always prompt in responding and has never made me feel like I am a bother. I…read moredocument everything in mychart for my team. I send my questions in advance of my appointments. Dr. Reed and Rachel are responsive and communicate extremely well. I rarely ever wait for anything at this clinic. Rachel is an amazing nurse. She is extremely upbeat. She makes being treated for cancer a lot more bearable! I am highly recommending Dr. Reed to others in my MPN Support Groups. The entire team is amazing. From Jessica the scheduler, the intake nurse, Rachel, Kim, Caroline, and Dr. Reed. They are patient and I never feel rushed. I know if I wait a couple minutes for Dr. Reed it is because he is giving another patient the exact same high level of care. I drive 3 hours each way every 2 weeks and would drive further to get to this team. Dr. Reed answers every question, checks back to ensure I understand everything he says. Rachel always comes in after and ensures I understand and walks me out. I can't ask for better or more compassionate care. Once I found this cancer center, A load was taken off my shoulders and placed on my medical team. My job is to fight cancer, they not only join me in that fight but I feel they are shouldering the responsibility and I have complete faith in them. I'm a doctor (not medical) and Dr. Reed and Rachel treat me as an educated person, allow me a seat at the table for my treatment planning, and I cannot ask for more. I feel empowered in my treatment planning, and I cannot ask for more. This is the second Cancer Center I have been to. Hands down, the experience is night and day. Thank you for all that the entire UVA Cancer Team does to provide top notch care to every patient. I truly feel like I am the only patient the team has and during my time there, it is 100% about me, not blood test numbers.

Absolutely the worst patient experience…read more Tried to charge me for a Prevetitive screening that is recommended by the U.S. Preventive Services Task Force and is covered by insurane. No one anwered the phone for days at the billing/pre-service cost department and other emplyees at UVA imaging just kept forarding me to the same non serviced number. What a joke this part of UVA is

Staff was very professional and friendly. Now, almost 2 weeks after my MRI, neither I nor my PCP…read morehave a reading from the radiologist. And the staff has not reached-out to me to explain the delay. But, UVA has sent me 2 feedback requests. I received the latest request about a week after I responded to the first. Inexcusable. What is management thinking?

If you need help getting out of an abusive relationship and you live in Virginia's Planning…read moreDistrict 10 (Fluvanna, Louisa, Albemarle, Nelson, Greene Counties) this is where to go for help. Compassionate and confidential assistance is available whether or not you need shelter. Shelter includes locked bedrooms, communal kitchen available at all times, and access to computers. There is a curfew, but, if your work hours interfere with it, staff will accommodate. Parking on site. Pets are not allowed, but staff and volunteers work to find a temporary home for them. Access to bus system within walking distance. Facility is handicapped accessible. Hotline is answered by staff 24/7 and emergency shelter can be arranged at any time.

I've been going to this Labcorp location since it moved to Pantops. I've lived in Miami Fl, Chapel…read moreHill NC , Duluth MN and I can say without a DOUBT that the staff in this office is EXCEPTIONAL - in every way. They are professional, kind, caring and personable in every way. I have NEVER had a painful blood draw. Strange as it may seem , but I always walk out with a smile on my face. It's the liitle things, right? Like REAL People who remember you and always have a nice thing to say. When a physician 's office has not sent in the lab request, the front desk here has managed to obtain it right away. I have several autoimmune issues and frequently have blood draws. For those complainers, perhaps you might extend a kind word and take reponsibitly to make sure your labs have been sent in correctly from your physician and ask them if there are special instructions. Try to do your homework. YAY Pantops Labcorp

Had my blood drawn on April 2, they insisted on me paying my deductible. I paid in cash. Now im…read morebeing billed by them. I have discarded my receipt as I believe everything was handled. After days of trying to get them, I wrote an email to the corporate office, which is unhelpful as well. Very sketchy, either someone is stealing or a mistake was made. The two ladies at the front weren't friendly at all. I donot recommend this location to anyone.