Upon arrival we signed in and waited about 10 minutes for the receptionist to get off the phone…read morewith her friend, then she ask what we were there for, we said X-ray then she says we cannot do any X-rays today the technician called in sick. Why not put a sign on the door saying no X-rays today instead of wasting peoples time! Poor customer service. Would not recommend this facility to anyone!

This office is almost directly across from my son's pediatrician. She requested that we get an…read moreX-ray of his hand asap, and asked us to drive across the street to Buford Road Imaging to get it. We walked in and were greeted by a middle aged white woman (wish I had her name) at the front desk. She was doing her job, but it appeared she wished she was doing other things. We wished we were doing other things too, like going to another facility. She was not the least bit friendly. We were seen quickly though, so not so bad. What I'm really giving 2 stars for is the TV in the waiting room. I was there with a child. They were playing some reality show about southerners. I don't know the name of it, but can tell you that about every third word was getting bleeped out. However, the subtitles were completely accurate and not blanking anything out. There was talk of sex and cheating as well. This is not appropriate on any level for any medical facility to have on when patients are present. There was an elderly lady next to us who heard my son say that it was inappropriate and she commented as well that she did not appreciate this. I've been to Chesterfield Imaging where they have HGTV on and other facilities that have something a little more neutral on. Since this is my second review of an HCA facility with inappropriate television content on in their waiting rooms, I would encourage the powers that be there to re-evaluate what is appropriate for your patient base if you are to continue to have televisions on during patient hours. Something G rated, or at least PG may be best.

I would give this place a 5-star AND a 1-star for different reasons…read more The 5-star: I had a great experience with a CT scan -- easy scheduling, quick service, clean facility, friendly staff. The 1-star (part 1): I now need an X-ray and am trying to reach someone--ANYONE--to get pricing ahead of time. All I get is AI and voicemail. The HCAHealthcare website claims to have pricing, but the facility locater page does not recognize any imaging centers in my state. So I go to the Contact Us page to ask about that, only to find the only contact information is for 9-1-1! WTF?!? The 1-star (part 2): I just received a bill in the mail for the CT scan. I had paid completely up front ($865). So why do I owe another $200? The invoice does not specify its for physician, radiologist reading, facility, supplies, or anything specific....just "CT"...that is sketchy. And the price of the "CT" before insurance adjustment is HALF of what I paid already. So seems to me they might owe *me* money.

Very prompt and attentive. I wish they were able to schedule appointments requiring contrast.read more

Got a data breach letter months after they learned of the breach. Offered credit monitoring....i…read morehave yet to get that company to acknowledge my log in so that is no help. Protecting patient information is their legal responsibility and they failed.

They had a data breach now some thief has all my information. The billing department is horrible.read more

First time visitor. This is an efficient facility that minds the CDC COVID protocols to help keep…read moreyou safe. I was in and out in a jiffy, and even got my results much quicker than expected. Polite and thorough staff, too!

My baby Mia is getting services for Chemotherapy; The Oncologist makes you feel safe; they have…read moregreat quality service. Easy to understand and smooth flowing process.

We saw Dr. Chetney for radiation for our dog's Cushing's disease tumor. This was one of the best…read moreexperiences I've ever had at a veterinary office. Every single staff member was kind, compassionate and professional. The level of care our dog received was excellent. The communication was clear and consistent and we could always ask questions at any time. Dr. Chetney clearly cares about the animals under his care and he is very good at what he does. I would not hesitate for a moment recommending this practice and if we have to, go back. It's wonderful to know a practice like this exists. I can not say enough good things about this practice and we are forever grateful for everything Dr. Chetney and his wonderful staff did for us.

I had an appointment scheduled for a follow up visit regarding a biopsy I had six months prior -…read morethey just called to cancel that appointment and to let me know the office was closing for an undetermined amount of time. They could not reschedule me. This office has gone completely downhill since the owner died. My follow up visit was very important to ensure the issues that were seen before had not reappeared. It's clearly not important to them. I've requested my records and will go somewhere else from now on.

This low rating is based on my experience with the billing department. I have a payment plan and…read morewhen I call in, the person is just miserable. She huffs and puffs like I am bothering her. I have been a patient for over 7 years (been through 2 breast cancers) and I do like the doctors and technicians. That is why I keep going back. PLEASE do something with this person. She needs to develop good customer service skills!!!

So caring and really took their time and made us feel really welcomed ! I have now been there for…read moretwo pregnancies and would go back !

Very great experience! My baby looks almost exactly like the ultrasound which I got at 29 weeks!…read moreVery sweet staff! I also got the teddy bear with my baby's heartbeat!