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    Utah Machine Rentals

    1.0 (3 reviews)
    Closed • Closed

    Services - Utah Machine Rentals

    Machine and tool rental

    Trailer rental

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    8 years ago

    They up charge with every rental, they make you pay for damage protection then hit you with any minor damage to the machinery

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    7 years ago

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    10 years ago

    Stay away. They charged $890 of damages to my credit card for damages that my group absolutely did NOT do. Buyer beware!

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    Bonneville Equipment Company

    Bonneville Equipment Company

    (2 reviews)

    I wanted to say how NICE and helpful your service dept was !!!!!!! George and the girl were so kind…read moreto my grandson and I!!!! Thanks, made my day!!!!

    Absolutely HORRIBLE experience. We own a rental company and had a machine damaged by a renter. We…read morebrought it to this business because they are a Kubota warranty/service location, expecting them to diagnose the damage and determine what could be covered under warranty. Instead, we were charged $1,300 for the diagnosis alone. Not one ounce of repair work was completed. They took the machine apart, and after the diagnosis we specifically told them not to do anything else. The machine has now been sitting there taken apart for months, with the engine and multiple parts exposed to the elements. The engine is now rusty from being left in that condition. The customer service has been absolutely unbelievable. We have called repeatedly for MONTHS. Every time, we are told someone will call us back. They never do. No returned calls. No updates. No communication. Nothing. We paid $1,300 for a diagnosis, have a machine that was taken apart and left exposed to the elements, and we cannot even get someone to return a phone call. As a business owner ourselves, we understand that not every repair or warranty claim is going to go the way a customer hopes. What is completely unacceptable is the lack of communication and customer service. We have given them months and countless opportunities to simply communicate with us, and they haven't. One of the worst customer service experiences we have ever had. If this is how they treat customers, I would seriously think twice before trusting them with your equipment.

    Utah Machine Rentals - machinerental - Updated October 2026

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