Thank you,Brevard, for your help in sending my package out for my granddaughter at camp. The camp…read morestarted a policy where you can only send one box for the whole session. So, I had to switch to a bigger box. These boxes are a little more difficult to put together and seal. You knew how to take some of the tape off and reseal it. That is great customer service. I also bought some more stamps, because my Yelp friend, Susie L. made me aware that the price of stamps is going up soon. I got the cutest puppies and kittens stamps. So, smooth sailing and my box should be delivered on Monday. Thanks, to Brevard and the United States Post Office.

Oh my, I have never seen such a pile of trash in front of the Rockville post office with…read moreoverflowing trash cans & once inside saw the same thing. The floors are covered with debris & they only have 1 clerk working. Stood in line for 1/2 hr.+ as the line continued growing. My service was great when my turn came and I voiced my concerns about the condition of our USPO & was informed that the normal cleaner was out & was not replaced. This is total disgrace & management should have taken action sooner & not let things get this bad!

Average USPS office. Staff is friendly but service is slow here. I had to leave on a Friday…read moreafternoon because the line was too long. Came back Monday morning to mail my packages. On Monday, it took less than 5 minutes for all my packages to be shipped out. So it just depends what time of day you go. It's definitely more hidden as well. Parking is slim and entrance is around the building.

Need to mail a package? Pick up some stamps? When I am driving on Rockville Pike this Post Office…read moreis in a great location. The people who work here have been very kind and efficient. There are always lines of customers, but the lines move fast. I have always had excellent service here and I would recommend this post office.

This is one of the major post office hubs in the area. They are later hours than most post…read moreoffices. This location stays open til 7pm M-F However they are closed on the weekends. Service is decent and lines are that bad.

on the way arrived at usps facility…read moregaithersburg md distribution center october 17, 2026 11:30 am arrived at usps facility washington dc distribution center october 16, 2026 9:11 pm departed usps facility merrifield va distribution center october 16, 2026 8:21 pm arrived at usps facility merrifield va distribution center october 16, 2026 2:59 am processing at usps facility lanham, md 20706 october 15, 2026 11:46 am arrived at usps facility washington dc distribution center october 14, 2026 7:01 pm arrived at usps facility cincinnati oh distribution center october 14, 2026 12:43 am accepted at usps facility columbus, oh 43207 october 13, 2026 11:28 pm shipping label created columbus, oh 43207 october 13, 2026 4:46 pm pre-shipment info sent to usps october 13, 2026 hide tracking history

Efficient, clean but the teller had a horrible attitude. There is a lot of parking which is a nice…read morechange to most post offices. I had a passport appointment - the teller was very efficient and wrapped everything up in about 10 minutes. Now the attitude, there was one poor lady looking for Christmas stamps and another trying to figure out if she had enough stamps. The teller caught such an attitude to the ladies mundane questions and was curt. What needed to be done was done but the teller could use some customer service training.

If I could give zero stars, you know I would. This is the rudest post office I've ever been to…read more Quite literally these women have not one F to give, and are treating customers like they hate them. Manuela helps us. She asked us to prounce out last name. My husband does. She laughs , and says, "That's too long." This is not a comment that is acceptable in any setting, but abhorrent when it's said in front of a child who has the same last name. It represents our family, our culture, our heritage. If you are trying to provide culturally competent care, (which any agency that represents the government should be trying to provide), this is not the comment you make. My husband simply responds, "It's not too long." She looks visibly upset, and proceeds to be rude and abrasive in her tone and dismissive hand-waving for the duration of the appointment. All of this with our child present who is confused as to why this lady is "being mean." Read their reviews. This is not an isolated incident. It's what they're known for. Disgraceful experience. Never going back.

Woah talk about really poor reviews! I'm kind of shocked to see this location rated so poorly, I've…read morealways had great service. Today I stopped by twice, once for a money order and then once more for a box. I was able to experience two different types of service. When I first walked in the door a friendly employee waved me over. I had a lot of cash that I needed to trade in for a money order. I had counted the money several times but obviously the employee needed to double check. The employee struggled with counting a large amount of different bills. It took about 15 minutes due to starting over a couple of times. I ended up having to get two money orders since there's a dollar limit and in total it cost me $3- not too bad. The employee thanked me for coming and I was on my way. I actually prefer this post office over the one on Rollins. It's bigger and offers more supplies. The lines typically don't have more than three people at a time as well. About an hour later I stopped back in to purchase a box for an upcoming package. This time I had to wait in line. It was a long wait considering only one person was in front of me. One counter was closed but an employee was present. Another counter had an employee who wasn't calling customers over and finally a counter with the same woman who helped me previously. Eventually another employee called me over and assisted me with my purchase he was friendly and answered the questions I had about shipping and I was again on my way. I would recommend stopping in if you need to mail anything.

I visited here for my passport application after reading the great Google reviews, and they were…read morespot on. The staff was friendly, efficient, and punctual. He knew exactly what needed to be checked to accept the application and made sure everything was in order. Ample parking was also a plus. My passport arrived quickly with no issues, and I'm very glad I chose to come here.

This is a decent location for USPS. This location is one of the 2 locations convenient to me but I…read moreprefer the other over this due to a few reasons: 1 Parking - it is ALWAYS a pain to find parking here. It seems like the parking lot is used by non post office visitors as it is always filled close to capacity! This makes accessing this location a chore to visit 2. Traffic - the traffic due to its big neighbor, Home Depot, and other businesses around it, make it a challenge to get to the post office. 3. The building is old and sad looking and needs some TLC to freshen up the look 4. The staff working here provide a just okay level of service and the line moves at a Sunday afternoon pace.

I had lost my mailbox key and was instructed to order one through the post office. I did as I was…read moreinstructed and paid $40 for the replacement. I was told it would be 2-3 weeks. That was December 8 and I went in today January 13th asking about the status. I was instructed to hire a locksmith and come back with receipt to get a refund. When I ask to speak to a manager they said the manager would not speak to me. So I pretty much donate my money to the postal service.

//5 stars for customer service and all inclusive service…read more It's a rarity to find a shipping store with great customer service but this place has it. I walked in for a passport picture - immediately I was greeted. No appointment at all which was great. He processed the picture and cut the photo to fit the standard passport (update it was accepted by US State Dept). I brought my filled passport application, so I was able to staple the photo; package it for expediate service and send it off all in one session. They took their time to help me with shipping it out. I can tell they have repeat customers since they were greeting them with first names. If you are indecisive, choose this store to get your shipping done

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great location. I've been coming here for years. They're usually not too busy and everyone I've…read moretalked to here is friendly and quick to help you out. The store looks organized and clean and I never worry about dropping my packages off.

Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I work near this location and also frequent the UPS store next block over. This has to be the…read moreslowest USPS location on earth. The long lines out the door forces me to drive even further to Twinbrook because if I don't, I'd never make it back to work. Despite the crazy lines, USPS refuses to make changes accordingly (maybe hire 1 more worker), and 1 lady for a line of 20+ customers. If you value your time and sanity, please consider visiting the Twinbrook USPS.. all their employees (like kenny) are professional, courteous, helpful and keep the line moving. oh well, this'll probably fall on deaf ears so happy holidays.

Stopped in at this post office to mail a package, it was in a small to medium size box so I…read moreexpected it to cost to ship but it weighed under 2 pounds. A young man assisted me, I informed him that I wanted the lowest shipping rate as there was no need to send it top priority. The cost was $9.25, I asked him was this the lowest rate, he replied yes. I thought well, I know the cost of things are going up so I paid and left. Later I looked at my receipt to see when the item would arrive and I noticed he shipped using 1 day priority mail, that is not what I needed nor wanted. Do not use this location, the employee not only did not provide me with what I needed but did not even tell me when the recipient could expect the item- terrible customer service.

Clean location. Plenty of parking, since it is in the Leisure World Shopping Center…read more Need to send a last-minute gift with that birthday/holiday/congratulatory card you're mailing? You're in luck! This location has a display full of gift cards from many major retailers. You're certain to find something for everyone on your list. Service behind the counter is polite and pretty quick. However, because it's Leisure World, you are likely to be delayed by a slow moving, indecisive, but otherwise well-meaning senior in front of you who is struggling with the impossibly difficult, life altering decision of which pattern of stamps to buy. (Not that this happened to me or anything...) *sigh* Pack your patience.

This place is great, open later than most. Their temporary Saturday closing time is 4:30pm just to…read morelet everything know during this pandemic thing.