Thank you,Brevard, for your help in sending my package out for my granddaughter at camp. The camp…read morestarted a policy where you can only send one box for the whole session. So, I had to switch to a bigger box. These boxes are a little more difficult to put together and seal. You knew how to take some of the tape off and reseal it. That is great customer service. I also bought some more stamps, because my Yelp friend, Susie L. made me aware that the price of stamps is going up soon. I got the cutest puppies and kittens stamps. So, smooth sailing and my box should be delivered on Monday. Thanks, to Brevard and the United States Post Office.

The website states that they have Passport service on Saturdays for walk ins. We arrived a few…read moreminutes early expecting a line. But they had a sign saying no passport services.

If I could give zero stars, you know I would. This is the rudest post office I've ever been to…read more Quite literally these women have not one F to give, and are treating customers like they hate them. Manuela helps us. She asked us to prounce out last name. My husband does. She laughs , and says, "That's too long." This is not a comment that is acceptable in any setting, but abhorrent when it's said in front of a child who has the same last name. It represents our family, our culture, our heritage. If you are trying to provide culturally competent care, (which any agency that represents the government should be trying to provide), this is not the comment you make. My husband simply responds, "It's not too long." She looks visibly upset, and proceeds to be rude and abrasive in her tone and dismissive hand-waving for the duration of the appointment. All of this with our child present who is confused as to why this lady is "being mean." Read their reviews. This is not an isolated incident. It's what they're known for. Disgraceful experience. Never going back.

I purchased a new place and had to order keys (lock change) for the mailbox. Ordered at post…read moreoffice and paid. Was told it would take 1-2 weeks. After 2 weeks I started calling daily and got all sorts of excuses. Neighbor finally found a key to the mailbox, so I called and cancelled the order. (Didn't expect $$ back, of course.) Three weeks later got a call that the lock was changed and come pick up my keys. Picked them up and guess what? Of course, THEY DON'T WORK!! And of course now they're saying it will be several weeks again. And let's not talk about the lines. Everyone who works there is very nice. Just ineffective.

Average USPS office. Staff is friendly but service is slow here. I had to leave on a Friday…read moreafternoon because the line was too long. Came back Monday morning to mail my packages. On Monday, it took less than 5 minutes for all my packages to be shipped out. So it just depends what time of day you go. It's definitely more hidden as well. Parking is slim and entrance is around the building.

Need to mail a package? Pick up some stamps? When I am driving on Rockville Pike this Post Office…read moreis in a great location. The people who work here have been very kind and efficient. There are always lines of customers, but the lines move fast. I have always had excellent service here and I would recommend this post office.

Clean location. Plenty of parking, since it is in the Leisure World Shopping Center…read more Need to send a last-minute gift with that birthday/holiday/congratulatory card you're mailing? You're in luck! This location has a display full of gift cards from many major retailers. You're certain to find something for everyone on your list. Service behind the counter is polite and pretty quick. However, because it's Leisure World, you are likely to be delayed by a slow moving, indecisive, but otherwise well-meaning senior in front of you who is struggling with the impossibly difficult, life altering decision of which pattern of stamps to buy. (Not that this happened to me or anything...) *sigh* Pack your patience.

This place is great, open later than most. Their temporary Saturday closing time is 4:30pm just to…read morelet everything know during this pandemic thing.

You can add going to USPS on the list of my least favorite things to do. Lines are generally long,…read morecustomer service is pretty awful and mailing packages are becoming pricier every year. This location is probably one of the better Post Office's in the area though. It's about a 5 - 10 minute drive from Layhill Shopping Center and there's a private lot with plenty of empty spaces. I just personally don't appreciate all the pot-holes in the parking area and the employees can be a bit rude here to their customers. Other than that, they get the job done. If customer service was better, they could probably earn a 5-star review in the future.

This is the closest post office to my house. It is impossible to make a left turn out of this USPS…read more I took far longer to wait to make a left turn than I spent at the post office itself. A few positive aspects of this location is that there is plenty of parking outside, there's a self-service kiosk inside, and they process passports here.

I work near this location and also frequent the UPS store next block over. This has to be the…read moreslowest USPS location on earth. The long lines out the door forces me to drive even further to Twinbrook because if I don't, I'd never make it back to work. Despite the crazy lines, USPS refuses to make changes accordingly (maybe hire 1 more worker), and 1 lady for a line of 20+ customers. If you value your time and sanity, please consider visiting the Twinbrook USPS.. all their employees (like kenny) are professional, courteous, helpful and keep the line moving. oh well, this'll probably fall on deaf ears so happy holidays.

Stopped in at this post office to mail a package, it was in a small to medium size box so I…read moreexpected it to cost to ship but it weighed under 2 pounds. A young man assisted me, I informed him that I wanted the lowest shipping rate as there was no need to send it top priority. The cost was $9.25, I asked him was this the lowest rate, he replied yes. I thought well, I know the cost of things are going up so I paid and left. Later I looked at my receipt to see when the item would arrive and I noticed he shipped using 1 day priority mail, that is not what I needed nor wanted. Do not use this location, the employee not only did not provide me with what I needed but did not even tell me when the recipient could expect the item- terrible customer service.

if I could give this place negative zero stars I would. every single time I go in this place it's a…read morenightmare. it's a horror shipping with them, it's dreadful come time to pick up packages that need to be signed for, the employees are terrible and the customer service is non-existent. the only decent person in the place is the post master, but she seems to never be there. or maybe she's trying to clean up the mess her staff makes on a daily basis. I use USPS often and just to avoid standing in CRAZY LONG LINES, being waited on by someone who moves slower than molasses up a hill, I print stamps at home. today, I decided I will be using my parents address for international packages and such from now on. I'll make the drive to Olney and go to my old post office before ever coming back here again. they need a major re-org OR they need to be shut down. it's an absolute NIGHTMARE! don't waste your time here at this USPS location. oh, and let's not even get started about the damn parking lot.

This is a nice post office, today it's strangely busy. Usually I'm in and out so fast. The staff…read morehere is so nice and efficient so even long lines move fast

Very convenient and efficient, sometimes theres a line but mostly the staff helps in reasonable…read moretime and accurately.

It's hard to give more than 3 stars when they cannot consistently perform the basic function they…read moreare tasked with - delivering the mail. The people that work there are very nice and attentive, especially the postmaster at this branch. However, at least once a week and sometimes more, I get someone else's mail. It's usually for the house after mine. No idea why this keeps happening. I see them reaching into a tray and grabbing what appears to be a pre-bundled pack of mail and putting in my box. When I go through it, yup, my neighbor's mail mixed with mine. I used to deliver it to them myself but started putting it back in my box with the flag up. Sometimes I leave a note ("Wrong house") and sometimes I just put it back in my box and the next day's carrier hopefully understands why. But even that doesn't work. Next day, wrong mail, again! Of course it makes me wonder who is getting my mail.

This post office needs to be investigated. My mother regularly sends out holiday and birthday cards…read moreto kids and grandkids from the Olney Post Office and countless numbers of envelopes have arrived at their destination after having been opened and cash removed. These cards are being mailed to addresses in MD, VA, SC, NC, FL, and AZ, and the same thing has happened...all with one common denominator. They were mailed from the Olney Post office. Yes, I know, I know...you are not supposed to send cash in the mail. But that does not excuse the absolute disgusting behavior of the thieves or the felony that is being committed by clearly someone who works for the United States Postal Service. It cannot be a coincidence that it has happened over and over again with all mailings initiated at this post office. Despicable.