Thank you,Brevard, for your help in sending my package out for my granddaughter at camp. The camp…read morestarted a policy where you can only send one box for the whole session. So, I had to switch to a bigger box. These boxes are a little more difficult to put together and seal. You knew how to take some of the tape off and reseal it. That is great customer service. I also bought some more stamps, because my Yelp friend, Susie L. made me aware that the price of stamps is going up soon. I got the cutest puppies and kittens stamps. So, smooth sailing and my box should be delivered on Monday. Thanks, to Brevard and the United States Post Office.

Oh my, I have never seen such a pile of trash in front of the Rockville post office with…read moreoverflowing trash cans & once inside saw the same thing. The floors are covered with debris & they only have 1 clerk working. Stood in line for 1/2 hr.+ as the line continued growing. My service was great when my turn came and I voiced my concerns about the condition of our USPO & was informed that the normal cleaner was out & was not replaced. This is total disgrace & management should have taken action sooner & not let things get this bad!

Efficient, clean but the teller had a horrible attitude. There is a lot of parking which is a nice…read morechange to most post offices. I had a passport appointment - the teller was very efficient and wrapped everything up in about 10 minutes. Now the attitude, there was one poor lady looking for Christmas stamps and another trying to figure out if she had enough stamps. The teller caught such an attitude to the ladies mundane questions and was curt. What needed to be done was done but the teller could use some customer service training.

If I could give zero stars, you know I would. This is the rudest post office I've ever been to…read more Quite literally these women have not one F to give, and are treating customers like they hate them. Manuela helps us. She asked us to prounce out last name. My husband does. She laughs , and says, "That's too long." This is not a comment that is acceptable in any setting, but abhorrent when it's said in front of a child who has the same last name. It represents our family, our culture, our heritage. If you are trying to provide culturally competent care, (which any agency that represents the government should be trying to provide), this is not the comment you make. My husband simply responds, "It's not too long." She looks visibly upset, and proceeds to be rude and abrasive in her tone and dismissive hand-waving for the duration of the appointment. All of this with our child present who is confused as to why this lady is "being mean." Read their reviews. This is not an isolated incident. It's what they're known for. Disgraceful experience. Never going back.

Average USPS office. Staff is friendly but service is slow here. I had to leave on a Friday…read moreafternoon because the line was too long. Came back Monday morning to mail my packages. On Monday, it took less than 5 minutes for all my packages to be shipped out. So it just depends what time of day you go. It's definitely more hidden as well. Parking is slim and entrance is around the building.

Need to mail a package? Pick up some stamps? When I am driving on Rockville Pike this Post Office…read moreis in a great location. The people who work here have been very kind and efficient. There are always lines of customers, but the lines move fast. I have always had excellent service here and I would recommend this post office.

Clean location. Plenty of parking, since it is in the Leisure World Shopping Center…read more Need to send a last-minute gift with that birthday/holiday/congratulatory card you're mailing? You're in luck! This location has a display full of gift cards from many major retailers. You're certain to find something for everyone on your list. Service behind the counter is polite and pretty quick. However, because it's Leisure World, you are likely to be delayed by a slow moving, indecisive, but otherwise well-meaning senior in front of you who is struggling with the impossibly difficult, life altering decision of which pattern of stamps to buy. (Not that this happened to me or anything...) *sigh* Pack your patience.

This place is great, open later than most. Their temporary Saturday closing time is 4:30pm just to…read morelet everything know during this pandemic thing.

Always fast and efficient service when I've gone. It's a small post office with only one person at…read morethe counter, but I always go right when they open at about 9 am and wait little to no time. Great location and good customer service! If you order your USPS priority mail supplies on their website in advance, it makes it even easier.

You can add going to USPS on the list of my least favorite things to do. Lines are generally long,…read morecustomer service is pretty awful and mailing packages are becoming pricier every year. This location is probably one of the better Post Office's in the area though. It's about a 5 - 10 minute drive from Layhill Shopping Center and there's a private lot with plenty of empty spaces. I just personally don't appreciate all the pot-holes in the parking area and the employees can be a bit rude here to their customers. Other than that, they get the job done. If customer service was better, they could probably earn a 5-star review in the future.

I work near this location and also frequent the UPS store next block over. This has to be the…read moreslowest USPS location on earth. The long lines out the door forces me to drive even further to Twinbrook because if I don't, I'd never make it back to work. Despite the crazy lines, USPS refuses to make changes accordingly (maybe hire 1 more worker), and 1 lady for a line of 20+ customers. If you value your time and sanity, please consider visiting the Twinbrook USPS.. all their employees (like kenny) are professional, courteous, helpful and keep the line moving. oh well, this'll probably fall on deaf ears so happy holidays.

Stopped in at this post office to mail a package, it was in a small to medium size box so I…read moreexpected it to cost to ship but it weighed under 2 pounds. A young man assisted me, I informed him that I wanted the lowest shipping rate as there was no need to send it top priority. The cost was $9.25, I asked him was this the lowest rate, he replied yes. I thought well, I know the cost of things are going up so I paid and left. Later I looked at my receipt to see when the item would arrive and I noticed he shipped using 1 day priority mail, that is not what I needed nor wanted. Do not use this location, the employee not only did not provide me with what I needed but did not even tell me when the recipient could expect the item- terrible customer service.

if I could give this place negative zero stars I would. every single time I go in this place it's a…read morenightmare. it's a horror shipping with them, it's dreadful come time to pick up packages that need to be signed for, the employees are terrible and the customer service is non-existent. the only decent person in the place is the post master, but she seems to never be there. or maybe she's trying to clean up the mess her staff makes on a daily basis. I use USPS often and just to avoid standing in CRAZY LONG LINES, being waited on by someone who moves slower than molasses up a hill, I print stamps at home. today, I decided I will be using my parents address for international packages and such from now on. I'll make the drive to Olney and go to my old post office before ever coming back here again. they need a major re-org OR they need to be shut down. it's an absolute NIGHTMARE! don't waste your time here at this USPS location. oh, and let's not even get started about the damn parking lot.

I don't pass by this way often & was surprised when a trip to the Post Office landed me here. I…read moreusually go to the Rollins Avenue location & now have a USPO closer to home. In the amidst of Social Distancing, Ms. Cindy who was masked & gloved up to the T, was still friendly & full of spirit, as she helped customers & made informational signage. This is a smaller post office tucked inside the Nicholson Plaza strip mall that's big on quick & friendly service.

This is a nice post office, today it's strangely busy. Usually I'm in and out so fast. The staff…read morehere is so nice and efficient so even long lines move fast

It's hard to give more than 3 stars when they cannot consistently perform the basic function they…read moreare tasked with - delivering the mail. The people that work there are very nice and attentive, especially the postmaster at this branch. However, at least once a week and sometimes more, I get someone else's mail. It's usually for the house after mine. No idea why this keeps happening. I see them reaching into a tray and grabbing what appears to be a pre-bundled pack of mail and putting in my box. When I go through it, yup, my neighbor's mail mixed with mine. I used to deliver it to them myself but started putting it back in my box with the flag up. Sometimes I leave a note ("Wrong house") and sometimes I just put it back in my box and the next day's carrier hopefully understands why. But even that doesn't work. Next day, wrong mail, again! Of course it makes me wonder who is getting my mail.

Always crowded, never enough assistants, rude workers, stupid rules about the line.... Need I say…read moremore?