I had a package returned to me at my office address via FedEx Home delivery so it was given to the Post Office to make final delivery. They were unable to deliver because they tried on a Saturday when my office was closed & were suppose to redeliver the following Monday, it has now been almost a month & the package seems to be hopelessly lost. The package contained tapes that were converted to DVDs of my late husband & my children's first birthdays, something that can never be replaced!
The package was given a PO "tracking number" when dropped off to them by FedEx, but apparently means absolutely nothing. When I went to the post office (twice) I was told they couldn't find it, without much effort on their part. I was told by one of the workers to "give the tracking # to someone else so they could search for it" because she obviously didn't want to be bothered with the line of people in front of her. What is a d*mn tracking # for if it means nothing & you can't even track it if it wasn't insured by the sender. I want an explanation of why no one at this location, even after 2 visits in person & numerous phone calls to the 800 number (don't try calling the 5th St location, they NEVER answer the phone), are making zero effort to find my package? I am literally sick about the loss of these treasured items & can find no one within the entire Post Office system to make even the smallest effort in finding my missing package! I had the package sent FedEx for this exact reason not knowing that the sender would choose FedEx Home which is given to the PO for the last mile of delivery (huge, huge mistake)!
I can totally understand why the PO is going bankrupt with the type of service they provide & the total lack of professionalism. My biggest fear is that the lazy postman on finding the business closed, simply tossed my package in the dumpster, since it's my understanding our regular postman was on vacation that week. I am beyond livid & want an explanation from someone on WHERE MY PACKAGE IS & why at the very least, it hasn't yet been returned to the original sender!!!!!!!!!!!! read more