Hey Yelp, it's a Postal EMPORIUM, not a Post Office. I'm not sure why they call it an emporium, but…read moreit may have to do with the fact that it closed for lunch between 12:45 and 2:00 and unlike most normal locations, they don't open at all on Saturdays. As far as I can tell one woman runs the whole show here. Because of that there's almost always a line, but she's great as her job so it moves fairly quickly. Despite the lack of manpower this is a full service retail location, not merely a pickup/dropoff point. You can ship packages anywhere in the world, buy money orders and stamps etc. The line can get long, especially right before the 12:45 shutdown. If all you're doing is dropping off a pre-labeled package, you might want to consider the 21st and Leavenworth location.

This location is centered in a business district where people run errands over their lunch break…read more However, this entire office closes from 12:45-2:00. And when they are open, the waits are outrageously long.

I've been to this post office a few times, mainly with my brother in law to drop off packages…read more Parking hasn't been an issue for me as there were ample amount of parking spots every time I go. Getting in and out of the post office is always a breeze. The line always moves at a decent speed, as well. This is the closest Omaha post office to me and I don't have any issues going back.

It's a Post Office, and sometimes these services are necessary. Here, at Omaha's main post office,…read morethings are fine but not great. My needs were met - I needed to mail a document, but I didn't have a stamp or even an envelope at hand. So I went and got that taken care of. There was a bit of a wait, as there were only two people working at the counter, and one of them was busy helping people with passports and things like that. One of those customers was irritated (understandably) as she had come in at her appointed time to get a passport. And was informed here that the machine to take the pictures (a camera?) was broken, so she would have to go to Walgreens or somewhere to get one. There is not a Walgreens or anything for miles around here. The customer said that she had specifically come to this particular post office because it is the one that offers this service. As I went outside, I did notice that the banner in front indeed says that that service is offered here. Also outside, I observed a lady walk over to the drive-up mailboxes to put a letter in. I had seen her inside trying to do that. There is a slot to drop letters in inside. But I think it's not labeled clearly; I recall coming outside like that to mail a letter. On this visit, though, since I got the envelope and the stamp, I was able to take care of all this at the counter.

Over the past several months, I've had packages go through this facility only to sit there for…read moreseveral days before processing to the next facility (my post office)

Absolutely terrible distribution center. I dread when my packages get delivered USPS because I…read morealways know they're going to get bottlenecked in Omaha and be late. Most recently I had a package get checked into and out of two different facilities in the same day. On the 18th my package was accepted and shipped out from a facility in Franklin, IL then accepted and shipped out from a facility in Chicago, IL on the same day, the package arrived in Omaha early in the morning and then just sat there for multiple days without being touched. This is ridiculous performance from the Omaha crew. Either the employees or the facility management needs completely overhauled. My USPS packages are always late and it's ONLY ever Omaha that holds them up. Do better.

Shout out to William at the Bellevue Post Office. I needed to replace my passport and he walked me…read morethrough every step quickly and efficiently. I was in and out within less than half an hour. It's a good idea to ask questions about what you need before you plan to start the process. William gave me the forms I needed the day before so I filled them out at home. Some people do the process online, but I wasn't able to figure out where the forms were online. I already had my picture so I didn't need to do that. Add in some expertise at the process on the part of William, and the papers are in the mail.

I've been going to the Bellevue Post office for decades with service varying drastically over that…read moretime, so I had a hard time figuring out how to rate it. And to be clear, I am rating the experience at the post office building at 2609 Victoria Avenue, not the delivery service to my home (which has also varied greatly over the years). Since my last several visits over the last year have all have all resulted in good to excellent service experience, I'm putting more weight on the recent trips than some of the horrible experiences I've had in the past. The difference is some of the obviously burnt out/stressed out clerks that worked at this location are gone, and new employees who are a lot more customer friendly are now working with customers. On my latest visit, I was amazed to see that there was absolutely nobody in line, which I have never experience before at any post office. The employee who served me was friendly and efficient. I appreciate that the USPS now accepts contactless payments and have worked out most of the bugs with their online tracking system. I do as much of my correspondence digitally as possible, but some things I still need to do at the USPS, so it's nice that service is improving.

Great resource for printing a last minute presentation. Romit was very helpful! I'll be sure to use…read morelocation in the future!

I had not even really noticed that this store was here, until I needed it!…read moreIt's clean and comfortable. Staff member was friendly and efficient; gave me my receipt and tracking number, and some coupons for copies and passport photos. Literally the only drawback here is that parking can be a problem if you are not already in the downtown area.

It's #ThankYouThursday and I am so thankful to be apart of the community in the city of Omaha…read more Collectively I can feel all of us moving forward and cultivating and creating a more inclusive space for everyone. If the construction bothers you, imagine not developing! These are just growing pains. I am loving all the new developments and opportunities for work and play. More and more each pocket of the city is becoming its own little area for near by neighborhoods, and destinations for those looking to try something new. We've got one of the biggest locally owned business scen and I love keeping our dollars in our city. Looking forward to seeing what all comes and pops up in 2024!

This city and state sucks complete ass! And I can say that because I was raised here! Hit a crater…read moreof a pothole on NO 72nd in January. Got a claim form, followed the directions, got my estimates mailed it in. Get a letter from the legal department saying according to the state, Omaha IS NOT liable for the destroyed rim or tire, and the potential underbody damage, because of some draconian law they are allowed to hide behind! Charge all this damn money annually for wheel tax, plates, registration among other things, and they can't keep the damned streets fixed?! Now I'm on the hook for new tires and rims?! What if I get hit by a city vehicle? Am I liable for that too?! FCK OMAHA!!! BASTARDS!!!

Manty gave me the best service EVER! So nice to explain the options (I am sorry I reviewed the…read morewrong post office the first time) huge line but no one was rushed or pressured to hurry up even 10 minutes before closing!!!! First time there and my experience was AMAZING! Great parking...and great customer service!

Very efficient and kind workers. I had lots of questions on packaging and mailing for my Etsy shop…read moreand the lady that helped was very helpful, patient and gave me great information!

Excellent staff, expeditious, prompt, positive. A wonderful change of pace from the typical…read moregovernment employees and it post offices who are not particularly friendly or personable. You can get money orders here from Western Union, that cost $0.79 a piece. Pretty good deal. I love this post office!

minus 10 stars dude i ordered a package from Montreal Quebec Canada…read moreand it got to kansas in 1 day thanks fedex you rock then my package was switched to usps so i like ok ok as long as i get my package right? riiiight so it takes 3 days for it to get to Omaha and it took a WEEK TO GET DONE "scanning" so in the end i have my package 1 month after its expected due date i HIGHLY Recommend SOMEONE LIKE FedEx

So we lost power to our apartments Sunday January 25th around 11:30 am. Apparently someone hit a…read morepole. We'll i went to the store at 4pm and OPPD was out there working hard I did receive a text saying it would be on at 3pm but they were still working. By 8pm it was 61 degrees in the apartment me and my daughter wrapped up and layed down. It was negative temperatures outside but OPPD continued to work until around 2am when everything came back on. I felt a sense of relief and was so thankful to everyone who was out there in that cold to get out service back going I appreciate you all i hate paying that bill but what they did makes it worth it besides having power THANKS OPPD

I recently reviewed my account and found I had been paying for add on services, including Surge…read moreGuard and an electrical line plan, for years without clearly realizing it. Brian, a Senior Customer Care Rep, was helpful in getting both services removed quickly. I appreciated that the process could be handled over email without needing to call. That said, I was later told by Rhea that no refund or credit would be issued because these services were supposedly added during a phone call back in 2020. I do not recall knowingly enrolling in them, and it is concerning that something with ongoing monthly charges can be added so easily and then remain on an account for years without clear visibility. Situations like this should not come down to whether a customer happens to catch it years later. There should be better transparency and clearer confirmation when optional paid services are added. As for the Electrical Line Protection plan itself, it is marketed as protection but is really a limited service contract with caps and exclusions. For the monthly cost, the value is not there, especially for a newer home. The core utility service works fine, but this experience left me double checking everything on my bill, which is probably something more customers should be doing.