Had a pleasant visit while mailing some items…read more Nearby accessible parking and large lot. Lines are kept moving fairly fast with the three postal clerks on duty. Friendly helpful service and options explained adequately.

Es muy triste q existan tantas personas sin trabajo sin papeles para poder Brindar un servicio al…read moreCliente hoy 2/10/26 estuve allá 11:03 y dos mujeres una Morena y otra blanca q no atienden al cliente como nosotros no lo necesitamos parece q se les olvida q tienen trabajo gracias a Nosotros los Cuidadnos de este país Fui x un pasaporte para mi Hno y esas TIPAS son d lo peor ojalas exista una ley donde las ponga en su lugar las saquen y busquen persona de calidad al servicio al Cliente no lo recomiendo Yo fui a https://iafdb.travel.state.gov/DetailsForm.aspx?AFID=726325&vs=175 este lugar Wow q atención en todos los idiomas se lo recomiendo 100% muy limpio y atentos en este lugar Pasaportes New y renovar también

Most people try to avoid going to a post office for the same reason they avoid going to a DMV: the…read moreemployees act like they're doing you a favor and have massive chips on their shoulders. I've dealt with three individuals who work here. One of them is exceptional. Unfortunately, he doesn't make up for the other two. They're abrupt, rude, disinterested, and just want you out of their purview ASAP. If I start naming them or describing them, I'm sure the next inference will be that I am racist or whatever. So we'll just avoid that altogether. I don't care what someone looks like nor do I care with their genetic lineage is. I judge on performance. If there are cameras at this location, I would recommend having a look at some of the client / staff interactions... If I was a supervisor, and if I cared. Which of course really--no one does. Except maybe for the dude who does work here and takes his job seriously. If I had a big business and could hire him, I would grab him for pretty much any position because I trust him. He's smart, efficient, polite and helpful. The only thing that the usual USPS staff care about, is a formal complaint being lodged because that goes on their record and could cause them headaches. Other than that, it's one giant joke. Our tax dollars pay for their lousy service and they make us eat it, as they metaphorically spit in our face while we get served. No pun intended.

Joe is a superstar in this office He is friendly &…read moreprofessional!! Thank u! Debra

Both friendlier and more convenient than your local USPS with all the bonuses. This postal shop…read morehas replaced my local post office for me. I have always received the best customer service and can even pickup additional shipping and packaging materials as needed. I love that it is often a low cost or free service depending on what I'm returning and I can know with certainty that it will get to it's destination in a reasonable time. I especially appreciate the convenience of the location- it's located in a popular shopping plaza with multiple eateries, health services and in an intersection that is frequently traveled.

Ask for Robert! Straightforward, clear, and friendly. He explained how all of the fees were arrived…read moreat, had better value than other local shippers, and made the process as easy as possible. I really appreciated the time he took and how transparent he was. Thanks Robert!

Tom was very helpful in preparing our passport application. He joked with the families and made…read morethe experience pleasant.

If I could rate it a negative, I would. Honestly the worst place to send your packages. I rather go…read moreto FedEx or UPS but unfortunately my return items, they use USPS. The workers are all so lazy, rude, and no human emotions except when they're being condescending. I was in line and I've noticed the workers spoke in a condescending way to several customers. Most of them for very simple things like didnt have tape on their package or asked where the passport area is. Rule of thumb is to make sure your packages are taped because apparently it's extremely offensive for them to use their own tape. Like I've never heard of such thing.... This location has to be the worst of the worst.

It's Halloween morning and I'm shocked that the parking lot is empty and there isn't a line going…read moreout the door. I actually walked right up to the window. I ordered Halloween costumes from Amazon and for some strange reason our mail came, but the costumes did not. After many calls, I was told that they were being held here. And to my surprise, the supervisor came out in minutes holding my package.

Today I was at the post office on Boynton Beach Blvd. near jog Road. Usually I love this post…read moreoffice. Staff are helpful and kind and they do their work fairly quickly. Today was a very different story. I went in to buy a mailer envelope and mail a very small item And it became a very big deal. I was being helped by a man named Sib. I don't think it was his first day but it sure seemed like it. First, he asked me what my ZIP Code was, but it's sitting there on the return address. Then he asked me what the ZIP Code was that it's going to because he couldn't read it. I told him what it was and he still got it wrong. When I got the bill, it sounded like too much money so I looked at it and sure enough there was a four dollar charge that he said he didn't know how it got there. So then he tried to give me a refund for it, but didn't know how to do that. And he tried to re-ring the entire thing up and he didn't know how to do that. He called for his colleague, Hella. She was very little help and then left him alone to finish it. Needless to say I was not a happy camper. This was supposed to take all of 6 to 7 minutes. Admittedly, I was getting frustrated and it was apparent. However, then, Hella decided to join in the fun and she ranted and raved for I don't know how long but she wouldn't stop and she said he won't help you and I won't help you either. So I asked for a manager he came out and she wouldn't even do what he was telling her to do. So rather than fight with her, he just went back to the other guy and he did it while the manager stood there to finish the job. The manager was rolling his eyes at her and had zero control of her behavior. My item is mailed and I will find another post office for the next time. This was truly a negative experience. I do thank the manager for helping and I am sorry that he has to work with such incompetence.

Slow , 11 am apt and three people still waiting before me with appointments. Worst service everread more

Great people very helpful and polite. Willing to make your life easier. Clean location tooread more

Wanted to give a big THANK YOU!!!!! to the short lady who helped me last night. I forgot to ask for…read moreher name! :(((( But she was supportive and so helpful when I told her my story. She even helped me pack the box and all!!!! Talk about woman to woman support! :)))) I needed the box to be quickly mailed out before the weekend so it can arrive on time. Even tho I arrived 10 mins before they closed she was able to make it happen for me (heaven sent). My sister will be so surprised when she receives her package today or tomorrow & sees all the wonderful stuff I sent her. :)))) Happy Birthday sis! Anyone needs a great post office this is your place. I would give it 20 stars if I could.

Service has greatly improved. Thank you. Always friendly and helpful. Very nice to see all the…read moreimprovements and the great service.

If you are not prepared please step aside…read more If you come with a rude attitude please be prepared to get it back. If you need help - just ask. I love this method of handling business. You can't be in a rush and have no clue what you need. The small space is normally packed. Let the associates calm down the lines and they give you plenty of one on one personalized service. Then when you come back, you'll be one of those people that quickly gets through the line or laughs at the impatient people that want to rush and be rude. Lake Worth is ...interesting. So are the people that pop inside. You will learn the difference between personality and attitude here.

Well... we were in the neighborhood and needed to mail some items from a post office. This was the…read moreclosest so we stopped here. All I can say is that it was a much better experience than the last time. There was a line for those folks sending packages, but it wasn't too bad. There's limited parking out front. Most spaces were taken, but we lucked out getting one easily. Glad it was better than before...

I came here for my passport application and everything went smoothly. I made an appointment online…read moreand came 10mins early (Thursday 12:20pm) . The guy helping me out was calm and helpful. The office also had good music playing so that definitely put everyone in a good mood :) I would recommend calling ahead of time to ensure their printer is working if you need photo services. This was the most enjoyable visit I've had at a post office and I was pleasantly surprised.