Well... we were in the neighborhood and needed to mail some items from a post office. This was the closest so we stopped here. All I can say is that it was a much better experience than the last time. There was a line for those folks sending packages, but it wasn't too bad. There's limited parking out front. Most spaces were taken, but we lucked out getting one easily. Glad it was better than before... read more

USPS - Outside - Post Offices Near Me - Boynton Beach, Florida

Extremely disappointing experience. This location handles sensitive, certified, and everyday mail, yet the staff often come across as completely unprofessional and careless. There seems to be very little pride or attention to the importance of what they're handling. I recently had simple questions about mail that was supposed to be there. I was eventually told that the mail had been returned to the senders because I didn't pick it up in time. I understand that there are procedures and deadlines, but the way the information was communicated was unnecessarily rude and disrespectful. Management spoke to me with such an attitude that I actually left with more questions than answers. When you're dealing with people's important and sometimes sensitive mail, basic professionalism, patience, and respect should be a given. Unfortunately, that has not been my experience at this location. read more

I came here for my passport application and everything went smoothly. I made an appointment online and came 10mins early (Thursday 12:20pm) . The guy helping me out was calm and helpful. The office also had good music playing so that definitely put everyone in a good mood :) I would recommend calling ahead of time to ensure their printer is working if you need photo services. This was the most enjoyable visit I've had at a post office and I was pleasantly surprised. read more

This is a great post office with excellent staff. I was helped by Kevin this morning who was very knowledgeable and patient. The only issue here is often the outgoing package mailbox is full. read more

It's a bit hot in there but other than that it's pretty adequate for your mailing needs. I actually went recently to get my son's passport done. The best part was that we could get an appointment online and just let them know when we got there so wait time was significantly less this way. We were able to get pictures done there, plus apply for a first time passport for my son. So excited for him to get one, and hopefully when COVID disappears we can travel together in the future. The post office employees are pretty nice and know what they are doing. Appreciate their kindness and hard work. They have to be there and not work from home, they are keeping the environment safe and wearing masks etc. Update : After covid their services have improved. read more

No A/C. It is 85 degrees outside. Feels hotter inside than out. It's inhumane to have workers and customers like sardines in a place with no air circulation. Hot, muggy and it stinks! read more

USPS - No A/C! 85 degrees outside. - Post Offices Near Me - Boynton Beach, Florida

Beware that if you are going to ship a package or letter with a tracking number, it will not be entered in their tracking system if you place it in the box located in the main lobby. I placed a package with a tracking label in the dropbox located inside the main lobby on December 12. I checked the tracking number 2 days later, and no tracking info was available. I waited a couple more days, and still no tracking info was available. I contacted the recipient and they had not received the package. I waited another week and no tracking info was available. I then filed a missing package claim with the USPS. I then went to the post office when they were open and was told that items that are dropped in the box are immediately loaded on the truck and are not tracked. It has now been a month, and the package was never received by the recipient. The postal system has no idea where it is because they never entered it into their tracking system. read more

Bless the US Post Office. The prices are much more affordable compared to FedEx or USPS. I had to return a package that was legitimately about 0.4-0.6 oz (rings) that didn't provide free return shipping, so I was trying to find the most cost efficient store to send back my items. I went to FedEx and the ground shipping for that little and light box was $9.99!!! Crazy, I understand the timing due to the holidays, but that is still a little ridiculous. I told them no need to rush the shipment, etc. Overall, I would get it if it was heavier, but my purse was heavier than that box! Therefore, I called USPS and their pricing was ~$11/12 dollars. I was shocked. My last hope and stop was here, USPO, and thank God for it. I saved $5 for shipping, because my cost here for the same 2-3 day shipping (local by the way) was $4.39. LIKE COME ON! WHAT A BLESSING. I definitely recommend coming here for shipping needs due to the prices. I also went at a good and not busy time! Thanks USPO! read more

USPS - Post Offices Near Me - Boynton Beach, Florida

We have had missing mail. We went to the post office today and asked to talk to the manager or supervisor. We waited over a half hour to see the Supervisor. He finally came out to see us. My wife told him what our problem is. His answer was that there is nothing he can do. He said my name is Nolan and I am new at this post office . My mail delivery person was correct. The office would do nothing. read more

The blonde lady who is in charge of the passport, Bridget, doesn't acknowledge that the website for passport renewal say EITHER birth certificate, old passport, OR drivers license as a form of identification. Even after asking another worker if having just the birth certificate and the old passport was good TWICE, she said yes that is ok. It's nice to know that after two hours of waiting, I get sent out by someone who lacked proper information and has nothing better to do with her time. read more

I actually enjoyed my interactions with the staff here except for a female employee named Bridget. She's so miserable and rude and I can't believe they trusted her to serve customers. As a front desk staff, you are a representative of the company and your negative attitude reflect the image of the branch and USPS as a whole. I witnessed Bridget to be rude and condescending when speaking to customers in my many times visiting the branch. Fast forward to this day, I brought NINE small packages that had prepaid labels on them already but I wanted them to be scanned to show it was accepted by the Post Office. Bridget made a comment loudly to the customer behind me but with me standing right in front her that I could have used the machine outside to scan these packages. I mean, you get paid by the hour and it should be irrelevant whether you're there to scan my packages or sell book of stamps to another. Considering there was only two customers total including me, that comment was not needed. Especially when my transaction took two minutes to complete. And she was rushing to get rid of me that she didn't even circle the survey info on the receipt as she's supposed to. With the rising number of unemployment out there, I'm sure someone else would gladly take her job. And do better at it too. read more

USPS - Oh Bridget, why are you still employed here? - Post Offices Near Me - Boynton Beach, Florida

I mailed two birthday cards to Maine and one birthday card to Massachusetts a week apart now three weeks ago and neither of them made it. Addresses were correct. I mailed them from the outdoor box where you drive up with your car. I do not trust this post office will never use them again. read more

I've had problems with them saying packages have been delivered, when in fact they weren't. One time I was tracking a package and then it said it was out for delivery. It was not delivered. I went there and they said the package never left California. A lie, but I had no proof. So I have been taking screenshots of informed delivery and then screenshots that show my package was never delivered. One time all of my prescriptions were not delivered! This is horrible. read more

This post office needs to renovated! It's outdated and doesn't fit the up and coming surrounding buildings. The lines are always long and it smells of urine. :( I avoid going there as much as I can which really sucks because the location is great. read more

This post office is pretty old and dirty looking. I have definitely been to better USPS locations. Inside is quite small. They have the 2 main rooms and a small room for passports I think. They sell greeting cards and gift cards and obviously packing supplies. The service is never amazing. The line no matter what time is terribly long and slow moving. Sometimes there are 3 ladies working, sometimes 2, but most of the time 1. Gotta give them props for working here and dealing with customers all day long, but I wish there was always 3 people working. read more

USPS - Post Offices Near Me - Boynton Beach, Florida

This is the nearest PO I go to to drop off mail and ebay/etsy packages. They have one kiosk inside but sometimes I have to go wait in line to be assisted by an employee as the kiosk regularly runs out of Forever stamps or is occasionally "out of service". The line to be helped by an employee is usually really long on Mondays and Tuesdays and it gets shorter and quicker at the end of the week, obviously. There are usually 3-4 registrations open at the beginning of the week to deal with the line and it goes down to 2-3 employees on Fridays and Saturdays. Keep in mind that Saturdays, they close early at 3pm. All final mail at the blue boxes at this office are picked up at 5:15pm everyday. Just be forewarned that they will not help you with PACKING your stuff that you intend to mail out. I've seen too many people come in with BAGS of stuff, waiting in line, to be helped and then told to go back to the end of the line to properly pack their stuff- please don't flip out on these nice employees and grumble!!! Simply go to Wal-mart and buy boxes, packaging bubbles and peanuts, packaging tape, and a black permanent marker and do the packaging YOURSELF. IMO it's cheaper this way than purchasing the packaging materials at any PO. And oh by the way.... don't be one of the people that show up with packages wrapped in gift wrapping paper and expect them to ship it like that either... they will tell you that it CANNOT be shipped like that as gift wrapping paper is so easy to tear- isn't that what it's purpose is??-- put it in another box or wrap it with kraft brown packaging paper. I saw this happen more than once over the holidays and Valentine's. Their hearts may be in the right place but their minds weren't! The only complaint I have for this PO is the location.... it is accessible as "one-way" as I come in from South Congress and have to go in the Publix Plaza from the front and go behind the Publix store from the left side/near Wing Wah and Little Caesar's to get in this without stopping at the lights and making U-turns. And then to leave the PO parking lot... I have no choice but to get in the far left lane on Boynton Beach Blvd if I need to go to Wal-Mart or the next plaza over for Barnes and Noble and then make that U-turn there. Meh. Otherwise.... it's still the closest PO in the part of Boynton where the Boynton Beach Mall is, can't beat that! read more

USPS - Post Offices Near Me - Boynton Beach, Florida

Finally spoke with Karen at this location. She's terrific! Follow thru and patient Place still needs an uplifting. read more

Just had a woman without a mask raise her voice at me and my partner while trying to ship a package. Trust the 1 star reviews and don't go in. Rude, loud, obnoxious and not a single mask in sight during a global pandemic. read more

Most of the workers are miserable and rude. I wish this was not the closest one to me.

I too would give this post office a zero rating if I could. I have had atleast 6 return to sender mail and I know for a fact these are correct addresses and city, zip code 100%%%%% but still they send back my billing . One is a restaurant for goodness sake Come on get your S#$% together. I have enough to do without having to double the work Id call and complain but I see with messages Nothing gets done So guess Ill be like the rest of people on here they are HORRIBLE!!!!!! read more

Worst customer service EVER!! The lady gena was so rude! I had 2 huge packages that I needed to send off & she acted as if I was a burden to her! Not once was she friendly but she was extremely friendly to the other customers! Also speaking in Spanish to a co-worker about me. Well jokes on her because even though I appear "African American" I'm actually Dominican & I understood everything. When she was done she didn't even say "thank you have a good day" like she did the other 7 people she took while I was there. She said "you have your receipt? Ok next person please!" If this wasn't a prime location for my business I would NEVER return! Customer service sucks! read more

Rude staff. I went in to have my mothers ashes shipped to her sister. Package was already put together and the employee grabbed the package, flipped it all around and said "where's the address?" I told her I didn't know where I should of put it or if I need a label to put it on. She put a label on the box and told me "go over there and get back in line when you're done." I asked if she had a pen I could borrow and she walked away and said she only had one for herself, then called for the next person in line, dismissing me. Not sure if she was going through her own issues but don't come to work if that's how you're going to act. It's hard enough I even had to go in there for the reason I did, then disrespect of this ill mannered employee flipping her ashes all over in front of me and dismissing my questions. Get a different job since you clearly hate the one you're at. read more

If I could leave zero stars I would. Absolutely horrible customer service. I'll never go back to this location. Employee was unhelpful and rude. Going to the post office should not be stressful!! I'll just pay more and have a more pleasant experience with FedEx thank you very much. read more

HORRIBLE!!!!! went 3 times about how to get a new passport and got different information every time (all wrong info btw)!! so rude and had no patience!! lady who does passports told me i needed my birth certificate (wrong info again i did not need it) then proceeded to rip up my paper and told me i needed to make a new appointment. btw their appointment website SUCKS! GO TO CITY OF GREENACRES THEY WERE AMAZING!!!!!! read more

The workers there clearly hate their jobs , the Spanish lady was so rude for no reason . I feel so bad for her,go somewhere else this place is awful. You can tell they have no education or people skills at all. read more

I wish I can give this post office a ZERO. Mind you, this is my first time I felt compelled to ever review my experience - ANYWHERE. My father and I entered this Post Office a few minutes before closing. As we were rushing to stuff the documents into their respective envelopes, one of the workers yelled, "We are closing in a few minutes and I will turn off the lights on you and him." Not only was that an extremely rude thing to say, she decided to physically DEMONSTRATE, by turning off the light in the lobby. I simply stated, "Okay." Her behavior, WITHOUT A DOUBT was racially motivated, as she showed no outright disrespect to those who looked like her and were present. As I went up to pay the postage for some of the documents to another employee, she had the AUDACITY to ask if we needed any help. She asked in a completely different tone ... so she does know how to be polite she just decided not to be. I was appalled. This post office delivers the most backwards form of great customer service. Without a doubt, I am not surprised that this location received such poor reviews. read more

Every time I have a package or important letter come in the mail that requires a signature, I never receive it the day it was delivered. Why? Because they so called "missed me" when really the lazy delivery drivers just go straight to the mailboxes in my apartment complex and leaves the "sorry we missed you" letters instead of coming to the door for my signature. Then it takes 2 days to be available for pickup at the store. Mind you these letters are important. Meanwhile UPS and FedEx comes to the door if a signature is required but will leave the package in the box if it doesn't. This is just unacceptable.. read more

Lost an important package during the holidays. Tracking said in mail box. My wife was on video camera coming back from the box and it was not in her hand. Watched all 21 cars that came by the mailbox and not one stop at my mailbox. We asked mail person and they are sure they put it in there. Liars and I have to re-buy it. Christmas is tomorrow. read more

I probably have the stupidest mailman ever in existence. I've been here now for 2 years and he has consistently delivered me the incorrect mail at least 10 times. Why is this happening? I thought the post office was supposed to be accurate. I wonder what's happening to my mail? Am I getting everything that I'm supposed to? I don't know why this is happening other than careless mistakes by someone that goes to quickly on their route. I get important package is here I sure don't want USPS to deliver them read more

0 STARS. This location is a prime example of why the Post Office will soon be obsolete and just a past time. The customer service standard leaves ALOT to be desired. The individuals who work here are extremely defensive and think everyone is against them. I had a simple question about whether or not my package needed a signature so that I could better plan my day and be at home when my package arrived. The "manager" I spoke to was rude and condescending and should not be in her position. Literally, just retire and collect a government pension if you hate your job so much. I guess she did not know coming into this she would have to have minimum customer service skills. This facility and it's employees are incompetent and make you feel like you are bothering them. Words of wisdom: Understand people have lives too; their lives should not be complicated by an outdated facility and "entitled" workers who have no regard for anyone's time. Use any other shipping company; you will be happy you did. read more

Leaving 1 star because I can't leave none. They are unable to change my address right, a year and a half now since I moved. They keep sending some mail to me, some mail to "nw" instead of "sw" even though it says "sw" on address and envelope/package. So they processed the "address change" but they just can't get it right. So I get some mail, and some I don't. Some I get forwarded some is MIA, some get returned to the sender because they can't find my home. Also they don't know how to answer the phone. Weather is Monday at 9am, Wednesday at 11am or Friday at 2pm. Never answers the phone. No answer machine either it goes to busy tone after it rings. Oh and they aren't open on Saturday. So you have take time off of work to deal with them on changing your address, even if you've done this 6 times already. read more

The service staff us good but the info on Yelp is wrong. The office closes at moon, not at 3:00. I always call everyplace we go just to confirm hours. Half the time the site hours are wrong or the place is close. read more

This post office location is clean, fast and friendly. They postal staff is extremely courteous and helpful! Easy parking access and plenty of parking spaces too. And lots of STAMPS! Come on down and get your tongue sticky with stamp glue! read more

Love USPS, which is located on the intersection of Boynton Beach &Jog Road: such a great and friendly service, very professional, quick and my international parcels are always getting the final destination on time and in the perfect condition. Love a new service guy in front , who is helping you to be prepared for the service, and love Sandi, who is the best! read more

I use this post office for work errands. But I will NEVER do anything more than drop off envelopes here. First off, facilities are run down. The package drop has been broken for months and still nothing has been done to replace it. Their solution is to have you drop it off at the counter. Where other customers are. This is not a viable solution. Honestly it's lobby is creepy and run down, and I have seen many customers become frustrated with the customer service, long waits, and machines not functioning properly. read more

Postal Service in east Boynton is horrific at best. Constantly returning my mail to sender as unable to forward. Forward where? I've live at the same address for over 20 years. Today I was to receive a package from my daughter. Tracking showed it was out for delivery. My daughter was so excited for me to get home and open it. I got home no package. Checked tracking and "Delivery Attempted-No Access to Delivery Location" they will redeliver the next business day. Since I live in a single family home and it's not a gated community, that's absurd. And there was someone home. They deliver my mail constantly to a neighbor down the street. Instead of worrying about a raise, they need to learn to read and do their job! USPS needs to send the employees at the Post Office in Jupiter on Military Trail to train these folks. I work in Jupiter and use their facility often. Courteous and extremely helpful. I will gladly pay more and use UPS before I will use the USPS in Boynton Beach to mail anything. read more

Worst post office in the county. Package drop off box has been broken for at least a year. Employees are rude, taking personal phone calls on cell phones that constantly blare out rap music. Zero professionality or respect for their jobs. read more

SOMEONE in this place is absolute trash. Also, not entirely certain how you can work for the United States post office and not know how to read, but it's been almost 3 years and I'm still getting mail from the old tenant and NOT getting my own despite having submitted multiple residency forms so It is evident somebody is lacking the literacy skills needed for this particular line of work. Which wouldn't bother me nearly as badly if they did not insist on claiming zero responsibility for the inappropriate handling of my packages including but not limited to my reading material of which some have been textbooks and are very very expensive. I'm not entirely certain how do you all live but in my house we don't use our books as soccer balls and yet somehow my text books and reading material continue to be shoved in my post box and arrived scuffed and torn. All things as they are I'm just as happy to pay extra for UPS and FEXEX just so I don't have to deal with you postbox rapists but since it's not unanimously my decision I would greatly appreciate in future instances if you did not damage my property and destroy my books! Thx. read more

i came today because since December 6 my mother sent me a package and usually i receive them after 8 days .. so i came to the post office and nicely i asked the girl , i say : Hello how re you ? she barely smile or say anything ..she s asking what do you need . I say : my mother send me a package long time ago since December 6th and i still didn t receive it , is it a way you can see if the package arrived here ? I can tell she didn t want to take a time with me , i know that the Holidays make them busy but i least she can be nice and respecful ...she told me with an attitude that with the holiday i have to wait 3 or 4 weeks before the package arrive here ... i told her in my country the post office say the package is here . Again with an attitude she did go in the back , very fast she came back and told me no like i told you you have to wait . i told her please can you check more , it s a big package and my mother is worried since it s be 3 weeks already . she told me what do you think ? you think i dont know what i m looking for ? i told her no of course but i just need to be sure ...whatever she say to me , do you want to see the supervisor ? That is crazy that she is going to this point of the conversation ....i told her no i just need you to check again , she didn t want to do it and told me can i help you with something else ? i didn t want to make any drama so i left . conclusion : this was a bad experience with customer service . very unrespectful , no help , no smile , nothing. If they like to get bad review and bad customer services , well i m happy it s not my business , but honestly thank you for your wonderful awful time . read more

arrived at 3:00:35pm that's 35 seconds past 3 on sat and they were unable to let me pickup my letter. Then to make it worse I had to wait uutil Monday. I arrived at the post office Monday morning with my pink card to get my letter and now the same lady with tattoos all over her neck said well ur letter is not here perhaps it is out for delivery and we will give u a call if we find it. This is after waiting in line for 30min. There were only two people working the counter. I just can not believe that we pay for this type of service. The postmaster should be ashamed. They would have to impose to get to a terrible rating. read more