This is a great place and the service is requested is really good and the quality is so good there…read moreand the value

Visited 3 April 2021…read more When I got to the post office there were very few people there but I needed packaging so mail my items. I was looking for bubble/padded envelopes but the section that had those were closed. There were flat rate envelopes so I went with those instead. There are counters throughout the post office where customers can organize and write labels. At least two tables I went to had no pens so I searched frantically through my purse (I usually have a pen but of course I did not have one that day). I moved to a third counter and luckily that had a pen. Once I was done labeling and packaging my items, a few other customers had come in. That seemed okay since the previous customers were moving along quickly. Boy was I wrong. I started writing this review while I waited in line. I was patient because there was only one postal clerk working and she was soo sweet despite the issues she had from the customers. There were 4 people ahead of me. One conducted his business and left without any issues. I probably spent an additional 30 minutes in USPS waiting on the other 3 because 1. a female customer wanted tape but had to tell an entire story of why she doesn't have tape (We all learned she was sending left over valentines day treats to her boyfriend in Canada who she met randomly online and haven't seen in 13 months!). 2. a male customer tried to get stamps from the self-service kiosk but the machine took his money without giving him stamps. We could tell he was getting aggressive but the postal kept her cool, walked with him to check the machine, then called her supervisor. 3. A third customer, also a female was confused whether to mail priority express overnight or just regular priority! By the time I finally made it to the counter, I was so annoyed by the previous customers but the postal clerk apologized to me for the long wait (which she didn't have to because it wasn't entirely her fault). 5 stars - for the postal clerk 3 stars - for the inadequate supplies & the store section being closed 3 stars - for the condition of the facility. It was clearly old and a lot of the posters and info graphics on the walls were very outdated

Drove to the store because they won't answer their phones and they said they would get the package…read moreto me the next day but nothings there. If they mess your package up, there's no accountability. Your just screwed. You can email and call but the only time these simpletons respond is in person. Also I'm pretty sure their employees drink on the job, guy smelt like alcohol and he was slurring the whole time.

"Kylee" (if that's even her name) was the assistant that attempted to help me, but she was…read moreextremely rude and impatient from start to finish with our conversation. The others aren't lying, these people suck.

Good people, but this location can't handle mail holds. Every single time we have requested it,…read morethey delivered mail while we were away.

I hatch all kinds of different gamebird eggs and I'll usually call the post office and ask them to…read morecall me when they come in so I can pick them up. They usually give me a call really early in the morning to get my eggs.

Only reason I go here is because they won't deliver packages to our complex anymore…read more I did however feel the need to post this. On Friday, September 19th 2025, I received a notice a package had been delivered to my mailbox. This has happened twice now. It wasn't delivered but they also didn't have it at this location. They claimed it was delivered to someone else in a different part of town. Would not confirm it was in my name or anything. That isn't the only issue though. While I was in line waiting for them to find my mysterious package. There is a couple with their child that doesn't speak English. Another customer had to come and translate which was awesome of her. The elderly lady turned away from them and I hear her mumbling about "illegal immigrants need to just disappear." Noticed I heard her and avoided looking at me when the lady looking for this package came back. I STILL have no flu what that package was. But that lady needs to be talked to about her statements. Talk like that is costing people their jobs right now. Also, about a month ago I went to pick up a package and they gave me someone else's. I did not realize it until I was on my way home. I delivered it to the right person.

Called this morning to get my passport, and was told they take walk-ins. Stood in line for…read moreapproximately 25 minutes, only to be told we need an appointment. On the website it even says they accept walk-ins. Dont trust it.

The post office near my place had a sign that said to come to this post office location (4810 NE…read moreVivion Rd) to buy stamps. I didn't want to buy stamps but rather send a letter out. This was a little further from my place, but I like to drive so it wasn't a problem. I came about 25 minutes before they closed (5pm) on a Monday and there was a super long line. Of course, it will vary on the days you come but that was just my visit. The interior had wood panels and it was pretty small. The employee who helped me was nice and the process was super fast. Great! I didn't take a picture of the interior because there were so many people that I didn't want any of them to think I was taking a picture of them. lol Oh and if you're coming from I-35S (and after you make a left off the off-ramp) then it'll be on the right next to the CVS Pharmacy. I posted up a picture of their hours that's on the side of the building.

I had a run in with one of the Postal Delivers from this facility. I walked up to ask him about not…read morereceiving my mail for over a week. He threw up his hands and rudely yelled out I don't know where your mail is. He said he was made to come over and run this route because my mail man doesn't want to come to work. All said in a very rude and loud voice. The more I questioned the more and more he got louder. I tried calling the facility several time about the situation and no one will answer the phone. I still haven't received any mail with in the last week. I can understand be short handed, but you don't need to take it out on your customer.

This is for the Boardwalk USPS on Barry Road in Kansas City, Missouri. I stop in from time to…read moretime. Usually, I drop off packages in the slot. Yes, they are shorthanded. USPS has jobs available. Yes, sometimes, they are closed. Not enough employees to run this location. I am happy with the service I receive from the employees I see regularly. They are business like. They don't have to be warm and fuzzy. Today, the lady who is always present was helping an elderly gentleman who could no longer print on paper. She filled out ALL of his paperwork. She was very polite and gentle with him. He fretted over an address, and she took the time to add some additional information on his envelope. He apologized for being too much trouble, and she made him feel important. She helped me once with a customs form. Much appreciated.

They won't answer the door. Point blank, there isn't staff at this location to assist the public in…read moreany way. There's a door that says to ring for assistance and when you ring it and wait for twenty minutes nothing happens. Feels like this should be labeled as a distribution center if nobody is there to help the public.

I would absolutely say that the supervisor of this location is a 5 out of 5 stars. Mark went out of…read morehis way to help me when our packages were not making it where they needed to be. He was helpful and courteous which can be difficult during this holiday season. The only reason this is a 4/5 star review is because unfortunately I had to have a supervisor help me because the packages weren't getting to me.

The employees seem nice enough - but this post office is poorly managed and consistently…read moreunderperforms. I moved to a temporary residence while my home was being repaired due to a fire. I was given three keys to a postal box and paid a deposit. I was informed that when I moved out, I would return the keys and get my deposit. Upon taking my keys to the post office - I was informed that they did not care what I did with the keys, and they would keep my deposit anyway. I also get mail from my neighbors about once every 8-10 weeks and have to take mail to them. No attention to detail.