They never answer the phone!!!!! I even told them about this & still nothing changes. HORRIBLE…read moreCUSTOMER SERVICE

Such friendly and professional service. We were really impressed when an employee helped my sister…read morewrap her package.

Friendly. Fast…read more Everything you want from a post office. Plenty of parking. Went in for stamps. They have a binder to pick from and are willing to take the time to pick out the ones you want. I'm a stamp lover.

I use the UPS store on st of Franklin rd. Johnson city Tenn. There are two women that work there…read moreunfortunately I don't have their names' they are so efficient and patient with the customers, which sometimes is hard to do, go above and beyond their jobs to help us. frequent customer they make going to their store as painless as possible. great job

The store associate Kailee helped me choose the right packaging and services I needed in order to…read moreget my daughter's birthday gift to her on time.

Since 2024 Gayle has always treated me great. When I needed to mail a package to Florida, she…read morehelped me with a box then she would go through the costs on which service to use. I had a return this morning that was prepaid so I just needed to drop it off. When I walked in I said Good morning Gayle and she smiled saying Good morning to me.

Probably the most rude employee I have ever met!! Not sure if she is the owner or just an employee…read more Regardless, she was simply nasty! I will never return, and I would discourage anyone from going here.

Great office! Kailee was very quick and helpful. It was a much better experience than I have had at…read moreprevious UPS stores. I will definitely be coming back to this location!

Came in the other day and spoke to a lady, the manager - Brittany, and I overheard her talking to…read morecustomers very rudely and raising her voice at them. She does not seem professional and I don't recommend going to this store.