You try to use the nearest post office to ship something but they don't give two cares about…read moregetting you out in a timely manner . Vilma is the only worker that works there. Lines out the door and the guy working with Vilma says I'm taking my break. She asks if he can wait for the other girl but he says no. Seriously. Whoever postmaster is needs another job.

I don't know a single person who likes to go to the post office. It's gotta be top five worst…read moreplaces to wait in line. Most of the post office is in Jacksonville are short staffed and over loaded with customers. I come to Verna post office at least once a week for items I sell online. I've had good experiences at this post office. The staff is always helpful! especially Tiffany, who assisted me with my passport renewal. While the lines can get long, they move efficiently. The interior is a bit outdated and could use some updating, but overall, it's a reliable location. People may not know this, but if you have a label on your package ready to go you can use the self-serve scanner before you get inside to the line. You can scan your package and then skip the line and drop it off to the side. Some post office etiquette for those who don't understand how the shipping system works: YOU HAVE TO SCAN YOUR PACKAGES BEFORE LEAVING THEM ON THE COUNTER. THEY WILL GET LOST! And that is on YOU! You should never leave without a receipt that you dropped off your package.

Still raggedy. One person at the counter with a line and she had to go to the back of the office…read more If any PO shuts down, this one will not be missed. Same thing different day.

Samantha was so helpful at the post office! She guided me through sending my Certified Mail and…read moreeven sold me an envelope when I forgot one. Her kindness and patience made a stressful task easy -- highly recommend!

A US Post Office inside of a mall. How effin' brilliant is that?! Way to go USPS... you've done…read moresomething seriously right! Love using this PO. It's always practically empty, so wait times are basically non-existent. They offer all the PO services and are even open on Saturday mornings (no PO Boxes here though). The employees are really friendly and helpful. Maybe it's because they stay bored and they are genuinely happy to see you so they'll have something to do. LOL Even during the rush of Christmas they wait times are practically non-existant. Have a look at this photo to see what I'm talking about: http://www.yelp.com/biz_photos/us-post-office-orange-park?select=xH7thS_5zwUXHu9-tuGRog#ZBpIWfi4K9ja_GSQbHqYRg

This isn't even a review for this specific location, but USPS as a whole…read more I've been waiting almost two weeks for a small envelope to be delivered from Daytona Beach to Jacksonville. What year is it, 1826? Do better. - Lou Sassle

I had to visit Post office today off Sunbeam Road--I just…read morewant to give an excellent compliment to Dominique who was the most wonderful mail assistant and I was So thankful for Dominique--Please give Dominique a great thanks from Me---SET ---Job well done!

This post office is really bad 3 times went to pickup a certified letter each time they tell me it…read morebeen sent out already when I get home no notice nothing ive ask them to leave it at the post office because I get home late goes to the post office the tell me it already been sent out how can I get mt certified letter its really sad ​

They sent a certified letter to the wrong address and are denying it even though they have 2…read moredifferent addresses. Do not trust any time sensitive mail with the post office. Ive never seen this in 25yrs! You are better off w/ FED X. They seem to be a little less confused.

Clerk was very nice! I didn't have anything complicated to ship, but came in with an untaped box…read moreand she politely let me know next time I bring something in it needs to be taped up. She provided me with a return bag and efficiently processed my return.

My experience at this office was very disappointing. I had previously come here for a passport…read moreappointment and was assisted by a very kind employee, which is why I decided to return on 09/01/26. This time, I had two appointments. I acknowledge that I arrived minutes late for the first one, but I arrived on time for my second appointment. Despite this, the employee refused to assist us and would not honor the service associated with our second appointment. When I tried to explain the situation, she was extremely rude and repeatedly told me not to "talk back" or "argue" with her, when I was simply trying to explain that I had arrived on time for my second scheduled appointment. I was never disrespectful toward her. The situation was especially upsetting because we were accompanied by children who needed passport services. I found the way we were treated completely unnecessary, unprofessional, and disrespectful toward me, my family, and especially the children. I ultimately decided to leave the office. It is unfortunate because my previous experience at this same location had been very positive. After this experience, I would definitely recommend using another office for passport services. I do not believe it is acceptable to refuse service to someone who has a scheduled appointment and arrived on time for it, especially when they are simply trying to clarify the situation respectfully. Mi experiencia en esta oficina fue muy decepcionante. Anteriormente había acudido aquí para realizar un trámite de pasaporte y fui atendida por una mujer muy amable, por lo que decidí regresar el 09/01/26. En esta ocasión tenía dos citas para pasaportes. Reconozco que llegué minutos tarde a la primera cita; sin embargo, llegué a tiempo para la segunda. A pesar de ello, la empleada se negó a atendernos y no quiso respetar el servicio correspondiente a esa segunda cita. Cuando intenté explicarle que se trataba de una cita distinta y que había llegado puntualmente, me trató de manera muy grosera. Repetidamente me decía que no le "contestara" ni le "rezongara", aunque en ningún momento le falté al respeto y solo estaba tratando de aclarar la situación. La experiencia fue aún más desagradable porque íbamos acompañados de niños. Considero que la forma en que nos trató fue completamente innecesaria, poco profesional y una falta de respeto hacia mí, mi familia y especialmente hacia los niños. Finalmente decidí retirarme de la oficina. Es una lástima porque mi experiencia anterior en esta misma oficina había sido muy buena. Después de esta experiencia, definitivamente recomendaría buscar otra oficina para realizar trámites de pasaporte. No considero aceptable que se niegue el servicio a una persona que tiene una cita y que llegó a tiempo para ella, y mucho menos que se le trate de esa manera cuando intenta aclarar la situación.

The civil servant that assisted me was fantastic. Won't ruin her name trying to go from…read morememory.....so "Clerk 16" on 2/11/2022.... Thanks much for finding a solution that helped me get some vintage Duke Ellington albums...among other things...home! Incredibly patient and pleasant person and professional.

Lower than 1! Some of my mail and in fact the most important mail and package I've been expecting…read morehas been held at some Jacksonville USPS location! I I did NOT AUTHORIZE MY MAIL TO BE HELD! The extremely rude and full of herself employee took that upon herself and then put it in the system as if I personally requested that my mail be held! Isn't that tampering with Federal Mail?! Especially considering her complete LACK OF ANY Positive CUSTOMER Service and incapable of giving even sorta good customer service! I've filed complaints but when I got a call back from this same, Unsympathetic, self entitled, condescending excuse for a customer service agent! There's not a chance that I'd EVER hire her nor will I be forced to tolerate her childish stupidity and extremely unprofessional behavior any longer. If my electricity gets cut off and or myself and my kiddies have to go without... it's on HER for holding a package and other mail without consent although that's her lie to explain as to why she lied and led everyone to believe I personally put my mail on hold! Every USPS delivery person delivers except for ONE ASSHOLE! Who deservingly, probably did get attacked by another dog that no longer resides here and not my dog at all! Automated system says all taken care of but I need to make sure bc I still don't have my package from my father and the fact that my power bill is late is directly related to the 1 asshole who's so terrified of just about everything I'm surprised he's allowed in public at all! I'll be searching for the laws regarding tampering with mail as a federal offense and if this scenario is considered tampering or fraud or something of criminal nature, I want to and all press charges to the fullest extent of the law!!!

Happily used this post office for a return package today since it was on my way to other errands…read more Friendly staff and no line! Made this to-do item simple and fast.

Unfortunately, this is the PO where my mail is delivered from. Fortunately, if I need to make a…read morepackage or get stamps there a great UOS store in Miramar and Publix sells stamps. The location is dirty. The inside and outside both need a good cleaning. The employees don't want to be bothered -- to be polite to customers or answer the phone. I've had several carriers tell me that if they have a problem on their route, they need to have the cell phone number of someone in the building because they don't answer the phone. Nine times out of ten this is accurate. On more than one occasion I've had mail not delivered to my box, but scanned as delivered. I've watched carriers put mail in my box, but not leave packages where were scanned as delivered. When in inquired, I'd receive a geotag pic that it was scanned in my front yard. One more than on occasion we've gone out to get the mail and seen the carrier walking away, but the scanned package was not left on the porch near or in our mailbox. The worst was just before Christmas last year. I'd put our regular carrier's Christmas card which contained a gift card in the box with 2 small outgoing packages. They were polymailers. The sub that day took a card, not addressed to them but left the packages. I talked to my regular carrier the next day & was told "I'll never see that". I'm not receiving all of my mail and know for a FACT employees are stealing from other employees. The attitude from the local people you get in the phone is like how dare I bother them. They tell you to call JSO, but JSO doesn't have authority over them. The USPS has their own police force and you are supposed to get help from them. If your mail is delivered from this facility, I'm sorry. I've never encountered anything that has "service" this poor. A complete overhaul of management and staff is necessary.

Went to this address: 112 BARTRAM OAKS WALK STE 104 SAINT…read moreJOHNS, FL 32259-3268 to mail a package and buy stamps. Once the lady (Postal worker 24) weighed package to mail, I mentioned to her that I also needed Postcrossing Stamps. She looked at me so strangely and asked, "What is Postcrossing? Never heard of it." I told her the NEW stamps were just issued this Summer. Then, I asked her, "You really don't know if you have the International Postcrossing stamps and you work here?" In that moment, she said to another female worker next to her, "Oh Lord, I just had a flashback to yesterday." to which the other lady replied, "Oh, 1776." I was SO put OFF by their racism. I will NEVER set foot in there again!

I usually don't go inside and just use the drop-off area where you pull down the lever and drop the…read morepackage inside. Went in there for the second time ever since the drop-off thing wasn't working. Tell me WHY when I handed the lady my package she just TOSSED it in with the rest of the packages? I'm very lucky that there wasn't anything fragile in there cause it sure would've broken. She just tossed it aside in front of me like I wasn't even there. I usually think that packages get banged during transportation, but I seen it now with my own eyes smh.

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

I had such a great experience with Alma at Goin' Postal! Even during an incredibly busy holiday…read moreweek, she went out of her way to accommodate my fingerprinting and package drop-off quickly and efficiently. Her customer service was truly top-tier -- she was patient, organized, and made the whole process feel effortless despite the rush. It's rare to find someone who handles both the workload and the customers with such kindness and professionalism. I'm really grateful for her help and highly recommend seeing Alma if you want fast, friendly, and reliable service!