I ordered Christmas cards and my cards have been stuck at this location for over a week. I will…read moreattempt to go into this location on Monday to see if they magically appear. I will post an update then. Update: I contacted Shutterfly to resend the prints which they have and as I go the mail, my original prints were there. I've updated the rating from 1 to 3 because I did get my mail just two weeks late. Mind you I'm 20 minutes away from this post office.

If your package get here it will not be on time guaranteed. It's known as the black hole for a…read morereason.

I just got off the phone with a supplier to arrange yet another re-shipment of a "lost" UPS…read morepackage. Packages going through the Hialeah UPS sorting center constantly disappear. UPS doesn't seem to care at all, no matter how many complaints are being filed. I have to side with numerous other reviewers who assume that at this facility organized theft is the standard. It is very sad that UPS management chose to ignore this issue so far.

One of the things myself and many others have come to rely on "these times" is online ordering and…read moredelivery services such as UPS. My current experience cements that UPS is definitely the worst of them! I ordered a new iPhone, and for whatever reason my carrier delivered through this company. Sidetracking for sake of comparison, I ordered the new Apple Watch directly from Apple. They shipped thru UPS competition. My watch came on the promised date and time, well packaged and I'm already using said watch. Now, with regard to my erstwhile new phone. Even though my delivery clearly states that delivery is to a business address, UPS gives themselves a delivery window to 9pm. At that time, I'm typically at the gym and my office lobby is closed. The only thing this place has going for it is that it has a historical marker for where Amelia Earhart took off for on her fateful flight. Sadly, it appears my phone order is in a similar limbo. Tracking the package on the ups app, it showed "Out for Delivery " yet another line item on the screen shows that it was at the UPS customer center. I don't remember what combination I pressed in their extremely customer unfriendly Voice response system because it in ear impossible to speak directly to an agent, but said agent said the package was at the Hialeah location. Off I drive to this facility and it's extremely austere waiting room only to find that my package was..NOT THERE. I try calling the 800 number again but alas no luck this time in speaking with a person. As of this moment, the app shows my order as "Information Unavailable ". Hence the 1 star review. Most people are tech savvy enough that we would use apps for a majority of dealings with a business. In my case, I only call when it's something significant. Therefore, make it easier to directly talk to an agent!

More than disgusting I am taking the time to leave a…read morecomment because isn't normal in the USA to be treated like this! The person was so so so bad and unhelpful and she was treating everyone like sh***t. It's a shame this kind of things in a place where people need help

Esta oficina de correos es la peor de todas, la atencion es horrible y para que hablar de una…read morellamada por telefono, jamas la atienden, lo que no entiendo es como con tantas criticas negativas, no hacen algun cambio, no hay un personal que se ocupe de estos asuntos? al final de cuentas trabajan fatal y no pasa absolutamente nada.

awful behavior from the supervisor Jessie. Be aware! lies after lies about lost packagesread more

This post office is the worst in any type of service. The employees at this center need to take…read moreetiquette classes. They are all so rude and disgusting. If you call their telephone number (305) 687-2484, it continuously rings/rings and shortly, goes into a busy signal. What I learned, is that they lower the volume on all of the phones, with the exception of one phone in case a Supervisor or Manager calls from the USPS postmaster. CANNOT wait until they start closing these facilities and all of the lazy ass ppl lose their jobs. After living in my neighborhood over 30 yrs - FPL contacts me to tell me that my address is wrong and they couldn't deliver my bill. When I check my address on the website (FPL) it is correct. I figured that the lazy ass POSTAL worker either put it in the wrong mailbox or simply sent it back. MIND you, it is the same carrier for over 6 yrs and she hates her job. Whatever happen to having pride in your job? For the most part, this place needs to be removed along with the lazy ass employees.

Exceptional service provided by Otto. I arrived literally…read moretwo minutes before closing, and that wasn't an inconvenience at all for the staff, including the nicely attention of Zulma as well as Otto's patience and efficiency which he maintained 40 minutes after closing doors. I recently moved to this area and I truly recommend this location for everyone around. Five Star to all the Staff. Thank you all

Counter staff is outstanding. There is usually a long line but they handle it efficiently. They are…read morevery helpful

I was there yesterday. Two very nice and professional gentlemen help me find my bag of mail that…read morethe new tenant where I used to live didn't know what happened to it. They managed to locate it for me. Not sure how they have bad reviews because every time I go there they are helpful and professional.

The reviews aren't great and I admit most USPS stores throughout the country aren't great, however,…read moreI received tremendous help from an employee named Jorge who took a great deal of time helping us pick correct (& cheaper) packaging for two huge and odd shaped items, all while having a great and personable attitude. It was one of the most pleasant experiences I've had when dealing with government companies.

I send an email to my supplier: if they send another delivery via Central Transport,I'm canceling…read moremy orders. They've had a pallet sitting there for 10 days,I try to call C/S last friday from 12.15pm to 3.00 pm not answering

I've used Central Transport several times, and every single time they quoted a low rate upfront --…read moreonly to hit me with extra charges later. At first, I thought maybe the extra fees were legitimate, but now I see this is just how they operate. It's a pattern, not a mistake. Customer support? Completely useless. They don't help, don't explain the charges, and clearly don't care. This company is built on deceptive pricing and zero accountability. Stay away -- this is not a trustworthy logistics provider.

Came here for a green card interview I was panicking and stressing out but it was very easy going…read moreand calm it was not some sort of criminal interrogation like you'd think it would be. Good Luck To All!

Una experiencia con Raúl González espectacular , todo fue en un inglés fluido y comprensible…read more muchas gracias