I mainly use this USPS location for the 2 blue boxes on NW 5th. They are conveniently close to the…read morecurb so that you can drive up close enough to put your mail or small packages inside one of the boxes. That is a popular drive-up and you may be waiting a minute to put your mail in the box. This is a popular spot for the businesses in the neighborhood also. You will see a lot of employees carrying bins of mail to drop them off before 5:00 pm when the post office closes. I always like to avoid going inside because of the long lines.

The young ladies were very polite and pleasant at the counter. However, prices to ship via USPS are…read morebecoming ridiculous! I spent just under $200 to shop the four boxes shown not super large boxes, no over night shipping. One extra small, two small and one medium. Are considered oversized. I'll be traveling and checking the rest in luggage instead of returning with the rest as planned! Update, Day two I went back with three more packages to send. Totaling $238! And as of today the first packages shipped containing my grandkids gifts have not arrived on the yesterday as scheduled, which were all sent priority mail. Typically that's 2-3 days tops. Understood because of holiday the date was longer. Tracking now just says "moving through the network" Come on usps do better!

It's supposed to be open from 9am to 5 pm…read more I got there at 917 am - waited until 9:34 am -- still closed

Monday at 11:30 and they announce they can't do anything that requires shipping out unless you…read morealready have a label because their systems are down. I understand the stress this could cause but the other reviews on the rudeness of staff are unfortunately accurate. Also the location is a labyrinth and is difficult to find, follow the signs and ask for help along the way.

The neighborhood post office usually pretty pleasant service and I'm in and out when needing to…read moreship anything. Aside from the obvious price hikes for shipping, no issues when I go in.

If you are not going to work, why did you open this location here? Every time I come, there is a…read moreproblem and it always closes early. People have work to do and try to make time to come before it closes, but because of you, I have left work early many times but when I come, it always closes early. It is now 3:40 and you did not let me in, you closed the door on me, this is very rude and annoying. I wish this location to close permanently, you are of no use anyway.

Amazon, please for the love of Christ take over the USPS. These people are miserable. Never once in…read moreall my years on this earth have I ever seen a happy postal employee. What the fck? And the services (and procedures to obtain them) are so painfully outdated. Someone shoot this dying horse...starting with the vehemently unhappy people behind the desks.

I wish i could give 0 stars. I rarely write reviews for anything. The only ones ive written have…read morebeen good reviews too lol I just moved from NYC and used to go to my local post office in new york in LES all the time. Def not a fancy establishment by any means but employees were never rude, if anything they were quite nice and they always got the job done and were focused. Here, its a completely different story. Blows my mind. First few times i went in the employees were either always on the phone (on a personal call) or watching youtube videos etc. WHILE with customers AND they could see they had a mile long line. But whatever i could get past that. I could get past the 30/40 min wait time too. What did me in was an employee being beyond rude to me and making a whole scene. Just completely unacceptable. I cannot understand how an establishment is run like this...i know its a government run business but still...absolute insanityyy. Like where is management?

The post office can get a bad rap. Sometimes deservingly so and sometimes not. This particular post…read moreoffice I don't have huge beef with. It's merely "a-ok." I sure do love sending (and receiving!) snail mail and live between this post office and the one downtown. Depending on where else my errands take me throughout the day, I often find myself here. There's a parking lot which I've never had trouble finding a spot in. It can be a little hard to get to depending on which way you're coming from, but all in all, it's not too bad. The line can be long but usually moves pretty fast. It's true the staff doesn't go out of their way to please, but I've always gotten the help that I've needed. I hear the kind of stuff they have to put up with while I wait in line and to be honest, I wouldn't be all that happy if I were them either!

Yes, very efficient. I have been using this post office for more than 15 years…read more The assistants are very helpful.

Terrible customer service lady who works there has no idea how to treat people. Patronized me and…read moregave me bad instructions and then got mad at me when I followed her incorrect instruction. So rude.

This is a relatively small, somewhat basic US Post Office, located on Miracle Mile about a block…read morefrom Douglas. Aside from the manned counter where one can mail packages, buy stamps and obtain other standard USPS services, this location also has a section with several rows of PO boxes and a slot to drop off postage paid envelopes and small packages that's normally open 24 hours, though it's currently locked when the service counter isn't manned due to Covid. The biggest plus about this particular USPS location is the operating hours of the full-service counter, as it's staffed later than most and has some very attractive Saturday hours...It's open until 6pm through the week AND from 10am to 6pm on Saturdays. The parking situation isn't the best, as your only options are the "Park by Phone" spots along the streets or the paid parking in the garage above this post office. The 2 or 3 spots directly in front of this place are often marked valet only. That said, if already conducting business in this general area, this post office is a good alternative to the much larger (and usually busy & slow) main Coral Gables post office a few blocks away.

Review on passport experience only…read more My husband and I came with a passport appointment for our baby on a Wednesday morning. Upon arrival, the staff told us that unfortunately the camera was broken but they suggested to go to the Walgreens near by to quickly take the pictures. We didn't loose our reservation but we needed to go get the pictures at the pharmacy and return. We went there and got pictures done very quickly. We came back and they immediately started the process for the passport. Everyone was helpful. I believe Tavia is the name of the lady who took care of us. She was very professional, efficient and respectful. She did the process pretty fast and explained to us when and what to expect. I noticed there are many bad reviews for this location but I have to say my experience with the passport agent was pleasant. Other than the camera issue, everything was done on time and everyone was behaving in a professional manner. You definitely NEED to make an appointment for passport transactions and come with all your documents ready, then, they will be able to do their job in a timely manner.

This is a review of the Jose Marti post office. They deserve 0 stars. No mail for over three…read moremonths. I never see any mail carriers. I have informed delivery but my mail is not being delivered. No place to complain to. Jose Marti has no phone number. The U.S. Postal office never responds. Everything has gone to hell in this country.

I recently visited the United States Postal Service location, and while the space itself isn't the…read moremost modern or the cleanest, the service more than made up for it. The ladies working there were incredibly efficient, friendly, and genuinely helpful. I had a mailing request and wasn't completely sure about the best way to send my letter, but they guided me through the process and made sure everything was done correctly. You can tell they know what they're doing and care about helping people get things right. The ladies is what makes this place cool and reliable. Another perk is the free parking in front. I really appreciated their support, it turned what could've been a confusing errand into a smooth experience. Also, a big plus that they're open on Saturdays until 2 PM, which is super convenient. Just improve the overall aspect of it and installations and it would win two additional stars.

Rude and unprofessional. the passport lady decided she…read morewasn't accepting any walk ins because she was "full". Then she rudely began talking out loud to the other clerks. I told her that it was completely unnecessary and should I speak to the manager and she said she didn't care what I did. I recommend going to west miami or coral gables if you need help with a passport. This location is a waste of time.

This post office doesn't even have an automated machine to buy stamps! So even for a basic…read moretransaction, you have to stand in a long understaffed line! This particular Saturday, there were only two slow attendants to deal with a line that wrapped around the counter. This particular location reinforces all of the negatively humorous stereotypes about this particular tentacle of the bureaucracy. I was (actually still standing in line as I write this) because my paid for PO Box key wasn't working. Also, the app with which I opened said box stated that one of the forms I had to turn in person to open hadn't been signed. That's right, the transaction had to be completed in person instead of the efficiency of online! This is an institution that severely needs to be upgraded to the 21st century. As it were, they hadn't even changed the lock in the PO Box..for a whole week and they won't have it replaced until Tuesday. Oh, and it looks like there's mold around one of the AC vents.

Well, how else to say it..it's USPS...in central miami…read more I'm surprised this building is still standing- i think it's so cold inside to keep the environment sterilized. I don't think it's working though. I feel bad for the one employee in the whole place, but the second star is all for him- he was a huge help. I'm not sure the last time i saw bulletproof glass in a USPS. But it's here. I'd avoid if possible.