It's supposed to be open from 9am to 5 pm. I got there at 917 am - waited until 9:34 am -- still closed read more

Monday at 11:30 and they announce they can't do anything that requires shipping out unless you already have a label because their systems are down. I understand the stress this could cause but the other reviews on the rudeness of staff are unfortunately accurate. Also the location is a labyrinth and is difficult to find, follow the signs and ask for help along the way. read more

It's 10 am, doors are still close. Their schedule says to be opened since 9am. No one is inside, we knocked the door many times. We are 20 ppl waiting at the moment. This is ridiculous read more

US Post office - Post Offices Near Me - Miami, Florida

USPS-- PLEASE HIRE MORE WORKERS I am frequently required to go to USPS throughout the week, and this location is the closest to my house. They allegedly open at 9:00am; however, I do not think there is a single time I have been here when they have opened at that time. This delay is not the employees' fault, but due to USPS's own inability to staff its stores. There is at least 5-6 people at minimum waiting in line before the store opens, but there is always only one poor employee who has to deal with every package and every request, no matter how stupid they are. Even more ridiculous, this location is sited in the heart of Brickell, but not one single employee speaks Spanish. I consistently have to watch mistranslations between customers and the store, and usually other customers in line have to step in and offer their own translations for even the simplest transactions. Again, I do not want to blame any of this on the employees at this location--they are working as hard as they can and are forced to deal with a lot. All of these issues are fully on USPS, and they have a duty to adequately staff their locations. read more

arrived at 4:15 pm. doors were shut. no sign explaining. 50 people in line. all saying the staff closed for lunch. lunch at 4:15? staff cursing back at frustrated customers venting for reasonable customer service. . read more

People here lack customer service. The old hag seems to be miserable and moody. Not a good experience

Every time I come here, the staff are rude and move at a snails pace. They typically have AirPods headphones in, talking drama to friends on the phone. Today, the staff didn't even show up for work to open up on time (40 minutes late and counting). read more

I came here on an afternoon last week to buy stamps and the staff was rude. My girlfriend and I were chatting and walked in but they just snapped at us out of nowhere. There's no good directions where to go as there's 2 check outs. One rudely yelled at us where to go. But what makes this a 1 star for sure is trash talking about customers and how much you all hate your jobs there in front of customers!! While doing my purchase, staff was talking back and forth about "another one blabla..." = shocking. read more

Outstanding customer service. Every time I arrive to the post office there's no line I manifest this on the way there. I tell myself please when I walk into the post office make sure there is no line. Otherwise I'm not waiting and it just so happens every time I walk in I'm the first one in line. read more

BEST STAFF EVER! I run a small business and make daily trips to the post office. I have a few of them around my area so I'm always going to all of them depending on my other errands that day. Today I somehow forgot to grab one of the bags of my packages while leaving the house. I made it just in time to the post office at 4:58pm. I saw that they leave the lobby open past 5pm (but close the half where the registers are) so I tested my luck and went back home to get the bag that I forgot and hoped I could catch someone when I got back. I rushed back to the post office with my bags and buzzed the service door ( please don't do this unless a DIRE emergency like in my case (I was shipping a perishable for a birthday) because it's probably very annoying for the staff AND the doorbell sounds soooooo annoying lol). I buzzed maybe three times and waited (while saying a prayer that God could have mercy on my soul just this one last time) and the kind young lady in the back finally came out. (Her makeup was done so nice and her lipstick was a really cute hot pink color btw, so eccentric but not like obnoxious or anything). I immediately thanked her sooooooooo much for opening the door and accepting my leftover packages. I expected her to be annoyed but she was actually super chill and kind and even smiled back at me. Maybe I just looked comically desperate, idk lol. Either way, she really made my week! How such little favor on her end made such a major difference for me. I hope she's blessed into infinity and the universe grants her all of her heart's deepest desires. read more

it is 9:10 am and they are not open yet, I asked da black lady and she was disrespectful and rude, this lady need to go if she can not control herself, what a shame. read more

DO NOT COME HERE !!!! Worst post office I ever been to . I came there to ship a package all ready boxed and sealed up . Some black woman at the counter told me I have to fill out a slip since it's international shipping. I filled out the slip she gave me and she said she will send it off . 1 week later I receive that same package back at my door step . I try to call the post office location but no answer so I drive back over there . And they tell me there is no slip and they made me fill out the slip AGAIN. I asked for my money back and just keep the shipment but they didn't wanna give up the money . So I had to fill out another slip . Staff was extremely unfriendly. Garbage place . Do not come here they obviously don't know what they doing . read more

If you ever thought a government worker could work slower than the ones that you've met so far in your life you have yet to visit this particular post office. I would have to consciously think about moving as slow as they do. My body just doesn't naturally move that slow. I don't know how they do it. read more

Beyond garbage. I took off early to come here from work. Waited in line and the clerk said it was too late to get a PO Box. I took time off work early for this. They are not easy to find as I walked around for 15 mins to find them. USPS, this is why NO ONE uses your services. read more

Small Brickell post office location, no parking though. But if you are doing errands in the area, is definitely helps bumping into one of these. Service is good, not extremely bad according to the other reviewers. Like everything else, some days are good some others ok. As a customer, would like good or better service everyday. Do remember, these people are standing there ALL day. Hit or miss for line service, lunch time is the worst. People go out and do errands at this time. Maybe you can take an earlier or later lunch to make no line? read more

Every time I'm going to this Post Office is a stress!!! The lady with the red hair (she is hiding her name on the badge, I guess there is a reason for that!) she's very disrespectful and rude, no matter how nice you are to her! Inpatient and nervous! Everything you say to her is making her mad! Just do your job lady and be kind to people! Hope I have never get back there! I don't wanna see this unpleasant person ever again! and I'm not the only one who think in this way! read more

Went to get tape and to drop off my already paid for packages & this lady was a major bitch. She needs to be fired and the way I was treated and she was barking at me you would thought it was something personal. She's needs to jobless with that attitude, there are more people in the US who understands how to be pleasant and values their jobs. This woman clearly does not, acting out like a pig in front of customers to see. I was so embarrassed as everyone stated in awe. The door was open, it 5.04pm I & didn't need her services other thantape and a drop box and all I hear is this woman screaming and charging towards me "WE'RE CLOSED, WE'RE CLOSED x5..I begin to explain I don't need her help just tape and the drop box, show her my paid for flat rate label & she screams at me "MAAM GET OUT! GET OUT!! I DONT CARE, USE THE DROP BOX AROUND THE CORNER!! GET OUT" I say where is it, she replies "FIND IT! ITS AROUND THE CORNER" I say what corner??, she replies "MAAM GET OUT!!! IT IS AROUND THE CORNER'" I'll be sure to go back on Weds when I have class and get her full name and number to file a complaint about her. I will add this to the USPS complaint under Rude/Unprofessional everyday until I no longer see her face at this location. I got time. It's my first time using this location & I have my grad classes upstairs. I hope they have videos. Fire this lady. She gives your company a bad name. No wonder why the reviews in the upscale location & high rise building has such a low score. USPS you need better employees. Reduce your deficit a tad by cutting this employees salary expense. read more

US Post office - There she is. USPS Fire her! I will be making a formal complaint. - Post Offices Near Me - Miami, Florida

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This is probably the worst post office I've been to. I somehow got the wrath of the redhead, and she wasn't even the one helping me out. I got the other lady. I don't understand. This is how it went down in brief. My bf and I walked in, and he warned me don't use the priority tape they will make you pay priority. The ladies here are very mean and particular and will find something wrong and tell it to your face. Then I told him to stop thinking so negatively about people, they can't be that bad. It wasn't crowded, I'm nice so they'll be nice. Was I wrong. The girl in front of me used the priority tape. So she made her leave the line and buy regular tape. My old post office use to provided tape for free, but after I saw that I approached the other lady and asked her if she wanted to split the tape. She thought it was a great idea. I left the line too and we did that. Once I got to the front again, I hear the lady with the redhair (I don't mean to keep on calling her that & sound rude but she hides her name badge, if not I would address her by her name) say "Shes the one who split the tape with the other girl, and grunts at me," gives her coworker a thumbs and my lady proceeds and says you have to pay priority. I didn't understand. My price jumped from $5-6 to $11-$12. THAT WAS RIDICULOUS. I was sending media and she didn't let me pay media price. I paid for my box, I paid for the tape and they still didn't like that. I insisted and she was like no. I tend to see people positively until proven otherwise and I don't want to say my bf was right but he was. So you've been WARNED. You can try all you want to avoid problems with them/her but good luck. I know for a fact I will never go back to that location. USPS needs to address this issue. They're losing business as it is due to technology, the last thing they need is bad customer service. read more

Worst place on earth. I get that post offices are stressful, unorganized places, but that doesn't give anyone the right to be downright nasty. I cannot believe how horribly the red haired woman spoke to customers. At 4pm she told me to hurry up because they close soon... Soon being 5pm? She the proceeded to say once I completed all my certified mail documents that they would only accept 10 because they are a small office and I couldn't hold up the line. I asked where this was stated and that I'd gladly leave and go elsewhere if she could show me. She obviously couldn't and accepted the packages. Avoid this place. read more

We sell on Ebay and our postage pre-paid packages go missing from this specific location. When you go back to the post office to complain they say you never dropped off the package or someone stole it from them. The do not check prepaid packages in. They force you to leave them and they say they will do it later or take care of it. I am pretty sure someone in that location does their free shopping these packages. Read the reviews here. It's the same story over and over. read more

Just had a great experience, again, with Robert helping me. Made a shipment before Christmas and he helped us out to make sure we knew all the details and used the correct packaging to make sure our shipment made it to Europe. Then, just went back today to send some books and again he really helped us out. We had pre-pod labels but needed to get boxes and packing material/wrap. He made sure again that we got the correct size and proper boxes and helped us seal them up securely. Really made our day feel positive. Especially after we had just visited two other USPS locations including the new one at Miracle Mile in Coral Gables. Perhaps it was discrimination by the staff there against us but the two woman who were on duty were mean and dismissive towards us. We approached them with the same courtesy and questions, but instead of being friendly, polite and helpful like Robert at Brickell station, these two women never even put down and looked up from their phones. One was on Instagram. The other was watching a video. We clearly were a distraction and nuisance to them. All we wanted to do were ship books. Using our pre-paid USPS media mail label and purchase the proper packaging. We were the only people in the store. There were two of them. Neither looked up to help us. They responded dismissively and with annoyance. Before becoming rude and aggressive and basically turning their backs on us while we politely asked if we insulted them in anyway. The only explanation can be that those women at the Miracle Mile location discriminated against us for some reason (race, gender, etc.) while Robert at the Brickell location was a true professional. Promote him. read more

The absolute worst post office - same review as everyone else. The older woman with red/blonde hair has absolutely no business working in a job consisting of customer service. Certain customers there's no issues with them cutting the line or their orders taking longer, but with others you get screamed at for no apparent reason. Can not believe how many reviews there are on the same employee and they have yet to fire her! read more

I had a package delivered to a business on Saturday that was closed, i was not left a note or anything like i was said to have, so just to make sure that it would be delivered on the following business day ( Monday ), i decided to call. Called 4 time's before i got an answer. When i finally did, I was very polite and asked what would happen to the package, and if i had to go get it myself, but before i could finish she said, with an attitude i might add, "it'll be delivered today!, Thank you, have a nice day" then an abrupt hang up... Usually i let the post office take it's time and never worry about if I'll get my package because i try and trust that they care about where a package goes, but I'm very worried my package will never find it's way to it'd destination because of not only the yelp reviews but what employee attitude i heard so far. I guess we'll see read more

This is my closest post office and I just HAD to write a review :) I never visited a post office quite like this small one tucked away in a large building on brickell avenue. First of all, parking is EXTREMELY easy (yes did I just say extremely easy in BRICKELL?). They have parking at the building (but it is $4 for up to a HALF HOUR which in my opinion is a little pricy). The staff is extremely friendly, attentive, and efficient. I visited here during the Christmas season on the last day that you were able to send mail for it to arrive on time and what I expected to be over an hour wait, was no more than a 20 minute wait. This was due to the great staff which walked up and down the line making sure that everyone had filled out everything and packed it correctly so that when they arrived to the window, it was good to go! Today, I visited in order to ship two different envelopes overnight. She pointed me to the direction of where to fill out the two forms that were needed and I was in and out in less than 5 minutes! There was a line of about 5 people which went extremely quick as the staff is really THAT good! I highly highly recommend this location. If you are not close, DRIVE here! It is really worth it. There is never a wait longer than 5 minutes and I came at lunch time in Brickell. Wouldn't you think it would be packed? Love this location! read more

The lady with the red hair is very rude, Michelle. I asked do I swipe my card and she responded with a nasty attitude saying look at the screen. 99% of the stores I go to tell me to swipe. I was waiting on her to give me further instruction. The way she did it was very rude. She likes to fight and argue as well. read more

Shirley is a sweetheart. The middle aged gentleman is very nice too. The other woman working (blondish hair) the front counter has a SERIOUS ATTITUDE and a CHIP on her shoulder. Avoid her like the plague! read more

The most terrible USPS I have ever been, I work on eBay for 4 years, and have seen how my packages disappeared, I moved to Miami 1 month ago and after I bring 2 packages on different time to this Usps, they disappeared, somebody stole it, I don't know what to do? They told me that impossible, but it fact, I lost a lot of money, I even think about going to police. Update: 2 days later, I sent an empty shoe box( it was hard, in good shape, but I put plastic wrap around) paid for 1 pound through EBay, then the lady in Usps changed me more thought my account, but it didn't not help that I payed a lot for the shipping and that I put it in plastic wrap, they destroyed my package (I made a redound to the buyer ) and lost extra $10 on the f...... shipping) they just needed sent it from downtown to sunny Islas, why they can't do even that?! read more

US Post office - Post Offices Near Me - Miami, Florida

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It's your typical Post Office. Yes, you'll have to wait and yes, you might be a little confused inside but it's a post office. I thought everyone was nice but you just have to ask questions. Just ask for help if you need it! read more

Horrible experience. People shout at you at the top of their voice if they have a bad day. Extremely unprofessional, extremely disorganized, customer service complete zero. Hope they hire more polite people to handle this job. read more

Never coming back! Michelle the lady with blonde hair is extremely rude and unprofessional!!! I asked to speak with a manager and there was no one there supervising! This is completely unacceptable read more

I hate going to the post office because I am afraid it will be an all day affair. I was in and out in 5 minutes, amazing!

Literally the most grumpy and rude women I've ever dealt with. Just do your job and smile.

I may the only person on Yelp that likes this post office. Its very clean and organized. There was no line when i went and the clerk, Alicia, was very efficient and helpful. It helps that it's near me too. read more

Today, I'm calling from 10:30 am at the number posted here, but no one answers it and after 7 or eight rings, the Fax ring tone started. This is frustrating. read more

I have to say, the reason why this post office lines are long, as well as the wait times, is because there has to be the most dim witted people in the world going there. No idea how to send mail in the USA. Return to counter 2-3 times with forms filled out wrong each time. Maybe its because the majority of the customers don't speak English. If I worked there I would blow my brains out with all the pillocked customers. Don't complain...learn the US postal system Einsteins! read more

The Lady with the Red Hair is a classic Mrs. Kravitz. I was sending a registered Letter and she actually asked me what I was writing about. She may certainly ask as the screen states anything hazardous, etc., But not the content of my registered letter. When I didn't answer right away; she stared at me until I responded, that I don't believe it was any of her business. She needs re-training. read more

Worst post office I ever visited. Huge line, rude clerk, next time will try another one

I'm leaving a review specifically for the RUDE cashier woman with red hair. Miami is a dog friendly place. They are welcomed in almost all establishments, except maybe the Brickell Post Office. When I brought my small, well behaved dog to the counter this cashier doesn't smile, just rudely says no dogs allowed. On other occations I have brought my dog to the same location with no trouble. I told this to the cashier and she responded with, "Well, you got away with it last time." I set my package down on the counter and she quickly pushed it back at me. She told me to "get the package off the counter. I said there are no dogs allowed. There is a sign on the door." I looked for said sign and no sign exsists ANYWHERE in the building. This woman seriously hates her job and loves to be nasty to people. Sorry lady, you are in the CUSTOMER SERVICE business. Try being nice to people or find a new job where you don't have to interact with the public. Unfortunately, the post office is a necessary evil. The only saving grace was after I returned from walking my dog all the way home, the line was short and the other cashier that helped me was very nice. read more

OMG I never review but this was too crazy not to. I just read the past reviews and I also had an issue with the red headed cashier!! We were a few waiting in line when an elderly man approached the counter asking the cashier about the pricing of a priority envelope. This elderly man clearly had a disability; he couldn't hear well because he kept asking the lady to repeat herself. The employee answered him wihout tact and she was extremely rude, yelling at him to go to the wall behind. He was clearly confused and wandering around trying to understand what she meant. I clearly had no idea since I did not know what the man was seeking. Instead of the lady leaving the counter and trying to assist the man (would have taken 30 seconds) she kept yelling at him "THE WALL BEHIND YOU" and then began to berate the customers in line for not helping the elderly man find the package. (1. It is her job to help him 2. None of us understood what he wanted to mail or do, that's where her knowledge as a usps employee comes in). She became visually agitated at the man and would repeatedly yell at him the price when he couldn't understand what she was saying. The elderly man then said, "sorry I have a hearing disability I can't hear well". The way this elderly man was treated was DISGUSTING and an embarrassment, this was a scenario worthy for YouTube. The way the employee began to berate us, the customers in line, was shocking. If that man asked me for help, I would have, but he asked for the employee, the one who knows the best prices and sizes for shipping. WORST customer service, I'm finding a different usps to use or a FedEx! read more

On a Monday afternoon, it was not very busy and the man who helped me behind the counter was really courteous. Excellent service. No sign of the Red dragon. read more