Exceptional service provided by Otto. I arrived literally two minutes before closing, and that wasn't an inconvenience at all for the staff, including the nicely attention of Zulma as well as Otto's patience and efficiency which he maintained 40 minutes after closing doors. I recently moved to this area and I truly recommend this location for everyone around. Five Star to all the Staff. Thank you all read more

US Post Office - Post Offices Near Me - Hialeah, Florida

Counter staff is outstanding. There is usually a long line but they handle it efficiently. They are very helpful

This is a dsaster I have never seen such a bad place to process shipments. I left my package today and it left there shipped five days later. I think they have to change a lot of staff there. It's a complete disaster. read more

This place needs an investigation or something on the facility. I buy things online have it sent to my P.O. Box and apparently it's normal for any FedEx UPS driver's to sign the packages saying it was dropped off and my package is nowhere to be found according to Dee Dee and Her manager on duty, who couldn't even give me her last name because of how rude she was. That's normal they say. Are you kidding me? How is that even legal? What type of control dose this facility even have apparently none, my app said it was delivered signed by them but yet nothing is there. Caroline Pierre is apparently the district Manager from what the rude Manager on duty told me. What a joke to really believe that lame excuses they gave me. They should not be working with people because every single last one of them was super rude. Start an investigation god knows how many other people they do this to. read more

Take my advice if you don't want to be here for an hour don't come during their peak hours. From 9:00 am to 10:00 am and 4:30 to 6:00, if you come during these times your going to be here for a while. Typically there are 2 cashiers and 1 person picking up the pink slips. However, several people come unprepared and delay the lines. I think they should have 3 people behind the desk at a time but with all there economical troubles I doubt that will ever happen. They have several boxes but by ends day the place looks a mess. Store needs a little more organization and 1 more person behind the desk to speed up lines and customer service. read more

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Scammers working here over charging for shipping, lying through their teeth, and being incredibly rude, every time. Never again.

I went to this USPS branch to mail my passport renewal application. I had all the required documents but had some questions with the process and envelope. The gentlemen was very helpful answering all my questions and helped me finish the packaging process. Everything was quick and smooth taking only 10 minutes. read more

I went to this location to pick up a package and was attended by Clifford rich and he was rude and sarcastic by far this employee needs to learn customer service. read more

I tried to ask a question to one of the employees (heavy set black woman with short hair) and she screamed at me in front of the entire building "get in line sir" i should have screamed back "get some manners mam" but i have manners read more

December 3, 2020 , 5:47 pm, I have been humiliated, mistreated, embarrassed, yelled at, and discriminated against by a worker named Jorge, who should not wear that government uniform on his body. I just went to ask a question about a delivery of a package that had not reached its destination. The man served as a translator because my English is not good. And he told me here no Spanish is spoken, shut up and shut up, I spoke English, he said, and if you want your package to arrive fast, pay first class and I look for the box and he yelled at me and yelled at me, I didn't understand anything and could hardly even answer Well, I wanted to cry, to scream what shame I have been with this worker Jorge. I have a video and I'm not going to leave it here because I was a victim of racism for not speaking English. I just went for a question and left the place crying and with very high blood pressure. I felt like nothing. The other workers had to tell him to shut up and ask him not to treat me like that and to enter the premises because there was little left for him to hit me. And don't yell, there are cameras that can check his performance. It was at 5:40 pm. I hope you take action because such a rude and despotic person should not work with the public read more

US Post Office - Post Office Miami Garden zcode 33015 (Jorge) racist person with non-English speaking users. poor treatment of customers. - Post Offices Near Me - Hialeah, Florida

I had to send some documents to Jamaica and I bought tracking to go with it (cost an extra $15). I was never able to track it on my own, I had to come in to get it tracked twice. When I came in to find out why and see if I could get a refund, the people had excuses for days. They said that something must be wrong with my phone or that the package already got there. In the end they said they couldn't give me a refund because services were already rendered, even though I could never track the package at all. Horrible customer service. read more

I gave this loctaion 2 stars because of the convinient self service machine. Other than that there isn't really anything great about this place. I was yelled at by a man working there to place my package in the receptical. The receptical was not opening and when I told him that, he rudely yelled and said "the other side" without explaining which one it was. It turned out there was a small receptical on the other side, which I had never used before. He could have just told me rather than yell at me in front of the entire line if people. This isn't the first time that I have been treated rudely here. Also, there is always a line and they are pretty slow. I reccomend using the automated machine if possible. Just remember to use the right receptical so you don't get yelled at. read more

The cashier here was very rude. I also feel like they overcharge for packages. I should've checked yelp before coming to this place. I am never returning to this place! read more

Phone hours say it's open Saturday till 5pm so I went and it was closed, this is one reason why more posts offices are closing and fulfillment centers are thriving. Adapt... read more

This was my first time coming to this usps, i was afraid coming to this one because of the bad reviews but the service is great and the place is nice and clean. The bad reviews were from years ago, I wish I came sooner to this usps, the others in miramar are terrible. read more

The lady behind the desk was rude I had asked if they can print and she said no and I went and i asked somebody else and she came at me like I can't ask again extremely rude. read more

I've been here at any given time, and everyday of the week. Be it Monday, Saturday, Friday etc... I have NEVER seen more than 3 cashiers at a time. Usually it will be two. Be prepared to spend a nice amount of time here. read more

Bring patiences to this post office location. I'm guessing since it's near a major intersection surrounded by a bunch of apartment complexes that there is always a line. You are going to stand in line for a good 15 to 20 min. They have several service such as P.O Box rentals and various shipping services. I still prefer to go to the post office near 57th and 159th much shorter lines and that location has passport services. read more

It takes forever to mail package from this office. Stuff is VERY sloooow. Shipping kiosk is broken most of the time so it's useless. Also they keep shipping boxes inside , so if you need to ship something on a weekend when they closed you need to bring your own box . read more

This place is packed and only two cashier working in the front. The line is at the door

Wasting 1+ hours in Line as is usual at this Branch ........ I Dread Coming here. Anything that involves interaction with a US Postal worker here will not only take FOREVER, but it will also be inefficient and unreliable. My expected Packages periodically get lost or "misplaced" ( no Delivery) -and your requests or referrals for follow up with a Supervisor will go unanswered. I avoid doing business with this Branch, like the Plague. Ain't nobody got time fo' That. Try FedEx or UPS, trust me. :/ .............. I'm still in Line, still Waiting. The longer I wait - the more time I have to come on Yelp and make to tell others how horrible the Service is here. My Dream is that someone high up in USPS management will read this and shut the place down, or at least replace everyone with Robots ......... Unbelievable. ( Guess what, this is the 2nd time I come here for non delivery of a Package -and they STILL can't Find it !!!!! ). read more

US Post Office - This is what a Regular Line looks like at this Branch, I've NEVER, EVER SEEN a line any smaller ..... 1hr+ Wait. - Post Offices Near Me - Hialeah, Florida

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