Obviously the bad comments are from the competition! These people are kind and I'm very pleased…read morewith my iPad mini Digitizer screen and the price was Excellent! As for James C on his cracked iPhone 6, I don't believe that the company won't fix the issue seeing that it's a screen and not data Manipulation. And the iphone 6 was no doubt Jailbroken. Go online and check out the "error 53".

They do Galaxy S8+ screen repairs. When my GF brought mine in, the gentleman pointed out mine had a…read morecracked glass protector, not a cracked screen. He could have taken advantage of the situation but was very honest! Careful with these new glass screen protectors, if they break, theyll save your screen but may give you a heart attack because they look just like a cracked screen! The associate took his own time and carefully cleaned the broken aftermarket protector remains off the front of my phone for her, not a fun job, free of charge, so she could bring me back a phone I thought was broken and needed $250 of work. I later stopped by myself and he was happy to supply me with the only Samsung S8+ case I've owned (out of 3) that properly protects the vulnerable curves on the glass. The new "Otter" thin ones aren't as good as what Cellaris sells for that phone because the case needs to protrude beyond the glass. By fitting a case, turning over the phone and sliding a slice of paper under my phone, the guy proved my phone was protected. What's even better is that all my side buttons work perfectly with ease and precision, unlike the similar priced ($20's-$30's) ones at the yellow and blue box store next door, which are rediculously gummy and hard to press. Sure, for $59 bucks you can get a proper 2 piece rubber and composite shells with precision cut-outs for volume and other side buttons at Best Buy, but the ones at Cellaris are as precision made, and also 2 piece for half the price. This is important when taking screen shots or using the "Bixby" button, turning down volume etc. Then he really went above and beyond by applying a glass screen protector onto the front of my phone for me he noticed I had, even though I bought it elsewhere. Thank you for doing the precision job on your own time, you obviously enjoy what you do. You were honest, then saved me money, sold me a superior product and I walked away with a totally protected phone with buttons that function just as well as one without a case and protector. As to some of the other reviews I think it's unfair to blame someone for cracking your phone when it could have happened at any time, no one knows when it occurred, probably before you got your case and no one can say for sure it happened when the guy put yours on so a 1 star review isn't fair and is just venting about a busted phone. I can testify the guy is very careful and didn't let me try cases myself, he insisted they get properly installed even if just to see a style. And as for reviews about Apple messages, Apple does NOT make it easy to get work done outside of their own overpriced Apple stores ($800 for new full new glass on the iPhone X check it yourself!). You say he won't answer the phone. Well he works alone I bet if you brought it in he would make it right.

Little angel named Jylian saved the day .. this employee was the most upbeat and helpfull Ive ever…read morehad ... best experience

I want to work with a human not a robo call to California!!!!…read moreI want a real human in Ellsworth Maine. I'm dumping AT & T because they use foreign robots and their coverage is terrible on MDI 6 months per year!! JC

The Cell Phone Medic is the number one phone store that I've been going for 15 years. Highly…read morerecommend!

Everything! Glenn new exactly what to do to fix iPad -- was in a real jam with work. He fixed it in…read morebarely minutes! Love these guys!

went into the Brunswick store, nobody in there and took the lady a hour and half to purchase a…read morephone. I think her name was Jill, didn't open the phone myself, she kept everything on her lower counter. she sold me the mini 13 iPhone, wanted the 13. returned it the next day, she told me it was her fault. was charged a $50 returned fee and my $440 refund on my trade in phone was not processed . Jen the manager said I should of made an appointment . Joe

Got treated like shit when I asked for the manager to my surprise it was the owner that was talking…read moreto me like a second class citizen I will never go there!

I got a Wi-Fi hotspot from here for my business. The equipment was free. I pay $83.00 a month for…read morethe internet. When I first got it home it won't charge. Well I took out the battery and after a short while I put it back. And that fixed the problem. That was in Jan. Well three weeks ago the battery trick would t work so the folks at the store reset to factory and it was charging. For about three days. So I took it back and it was still under warranty so I chose to use the warranty. Well it's been a week and a half. No new hot spot yet, no reliable internet for three weeks. So will I have to pay the $83 dollars or lose my whole service? I have ordered things from cell phone online and it's never taken over a week to come back n the mail. When the new hotspot comes I will update this review.

Great customer service and very knowledgeable. AT & T is the most reliable network in this area…read morehands down. You won't be disappointed in the selection of phones and services available.

Excellent people and service. I have had service for years with USCC, we switched to another cell…read moreCompany with in a week we switched back to USCC.

It's hard to believe that these folks still exist but they do. They had what Home Depot and the…read moreSuper Walmart down the street did not have.

Extremely rude personnel, who are none too pleased at assisting friendly customers. In fact, their…read moreemployees seem annoyed at having to help customers check out. Do not take your business to this shop, especially if you are, or appear to be, from out of town. Your dollars are better spent elsewhere! The nearest major town, Ellsworth, has many friendlier Electronic/TV/Video store options.

I filled out and signed a contract for 1gb internet. I got a call and was told it was going to be…read moreinstalled. Wells later they came out and installed the internet but instead of the 1gb internet speed they gave me the 100mb speed which is a tenth of what I signed a contract for. When we called they proceeded to tell us that that was the only service they had in that area and that we should've been told. When we started we would like to cancel because they broke their end of the deal they tried to force us to drive 45 minutes to bring the equipment back and told us they were going to keep the money that we game them for installation and activation. This is the biggest bait and switch I have ever dealt with and this company is a fraud. We told them over and over we only want the 1gb, nothing lower. They're next lowest option was 100mb which was almost $50 more than their competitor that they probably don't even know exists here yet, which is why they are so over charging and taking advantage of their customers. The customer service is childish and the woman and manner who took care of the call don't deserve the in they clearly don't want to be there. I am not the only person who has dealt with this, if anyone sees this bbb report before buying LCC or Tidewater Telcom(because they go by two different names) please, don't just take my word, Google research their reviews and they speak for themselves. I will also be leaving this as a review on every page and will be contacting social media for the other people going affected by this scam of a company.

The level of incompetence by this company is unbelievable. Be careful as they are the only…read moreprovider available in Lincolnville and they hold you hostage. Be prepared for misinformation and rude business manager who could care less about your problem since you don't have any choice but them.