Fantastic service by Lisa!! She was so helpful and explained patiently in detail. She should be…read moresought out for great service.

I have gone in to return my broken equipment and both times I have been told that it is a long wait…read moreand to come back later. I just want to drop it off. It has already been replaced. Hire more people or have a way to self serve scan the return.

No Wires helped us out with TV, Internet and Phone, cutting our monthly almost 3/4 of what they…read morewere. The staff was a blessing to deal with, their knowledge and easy understanding made us feel that we made the right decision! Thank You so much

I don't know why I waited so long to dump Charter or (Spectrum) for Dish. What a difference…read more Cheriesse and Lyle did an outstanding job, on time and no problems! I will recommend No Wires to all the people I know. Thanks Again! Roger H.

No trust. Stay away. Spectrum Mobile sent a representative…read moreinto my now deceased mother's home in Lincoln City, Oregon, to set up her cable service. The tech talked her into mobile service and sold her a smartphone and service plan--the phone was later shipped to her. My mother had dementia. She and her elderly friend were unable to set up the phone, and there is no local customer service office in that city. My mom had no car, had just moved there, and had no other local support. I spent over 30 hours on the phone and made two in-person visits to my local Spectrum store trying to get her money refunded. Then, just today, I found out they ripped me off, too! When I upgraded my own phone through Spectrum, the phone support agent made it sound like I was getting a huge trade-in deal on my 1-year-old phone and would pay only $157. In reality, the $157 was the trade-in value--and I owed $842 for the new phone. This was a long conversation with the tech, and I was overjoyed with my deal. There is no universe in which I would have knowingly agreed to upgrade my 1-year-old phone....why, except for the fake deal of the century, apparently. They blatantly lied and buried the truth in the contract fine print. This company preys on the elderly in their own homes. They will take advantage of you if you let them. This feels like slavery to the company store.

Terrible "customer service", to be accurate the rating system needs to go less than zero. This…read morecompany's system for addressing customers needs is tedious and very time consuming by design. If you want to "upgrade" and spend more you can do this on the web site in minutes. However if you want to reduce or cancel services a "in person" visit is necessary. Once at the retail outlet a sign in appointment is required. Staff seems completely unaware and not concerned how long the wait is and leave the service area for breaks and unexplained reasons for long periods of time. Currently on my fourth visit to return equipment after canceling a grossly over priced cable package.

Had trouble with old phone charging - Charger port - battery - Jeff was super kind and helpful…read moresetting me up - had upgrade been with Verizon for awhile ...

Things went wrong but none of it was the Verizon representatives fault. Simon was very patient and…read morecourteous. I would recommend going to this location if Simon is there. I really appreciated his professionalism

They completely misrepresented speeds in Medford. Can't get coverage in my home. My neighborhood…read moregets less than 5mbps. Zero download speed. Most of Medford's east side is slow. I feel bait and switched.

Us cellular as a company Is difficult to pay off a phone I…read moredecided to switch providers cause I'll save 150 dollars a month and trying to pay off one of the phones is a nightmare Only mistake I made was not paying off the phone in question before switching companies You would think a company would gladly take your money however not us cellular a full star rating in to much a quarter star would be a more appropriate rating

Called them requesting a new PVR with new service. They told me the PVR had a certain cable hookup…read morethat I needed. When it turned out that the PVR did not have that cable hookup that the sales person said, I cancelled the PVR installation and the new service. They then charged me a cancellation fee of $216 on a year of service I never got! I'd run away from this company as fast as you can! Gave me false information on the PVR and then penalized me big time for cancelling the service. Then they reported it to credit agencies to harm my credit report!! Burned once real bad, will never deal with Dish Network again! In my opinion, this company is super nasty.

When tech. support was unable to pair my Dish remote to its Joey, they replaced the remote with a…read morenew one, free of charge.

Dealing with cell phones can be challenging, lots of hoops etc but Ethan made a rough experience…read moremuch easier. We got all of our services transferred from Verizon (see ya!) and was quickly set up with and IPhone and IPad. Thank you Ethan and Tim for great service. .

I am not happy with this T-Mobile location. My husband & I went to this location to transfer our…read moreservice from us cellular to T-Mobile. Nathan is who we dealt with. 5 minutes after we walked in he started acting like he didn't have enough time to help us. He made it well know that he wanted us to leave. I wouldn't recommend him to anyone

Great group of people very helpful and friendly. They gave us lots of good solutions for our…read morenetwork and phone systems. I would recommend them for phones and networks.

I first worked with Adept in 2015 on a complicated install of fast streaming internet for our…read morehistoric hotel. From the initial meeting through the proposal and install I found Greg and his entire staff to be professional and reliable. I just brought the team back in 2018 to provide a solution for our hotel expansion. I highly recommend working with this company if you want fair pricing, highly knowledgeable techs and a company that delivers on time and on budget and stands behind their work.

We made purchases with the assistance of Nick. He did not push us to buy anything, but rather gave…read moreus factual information to guide our decision-making. Once we decided on our multiple purchases Nick carefully guided us through the operational details for the equipment. He answered all of our questions, showing great patience with a non-tech savvy couple. At all times he was polite, professional and of good humor. This employee is a fantastic exemplar for your company! Isaac & Deborah

Dishonesty. I was told that a deal existed when in that…read morepresent reality, it did not. The manager (James) literally pretended to be reading from the list of promotions and told me that if I bought an SE with Next Up, I could trade in the phone after a month, pay a third of the value of the SE and have a 16 for free. He made it seem like a great deal, laughing and all happy for me. He was acting and lying, fully aware of his lie. Later, two reps in person and two on the phone told me he had in fact lied. I then had to pay $55 to return the SE (At and T on the phone did reimburse me). He also continued to lie, saying that he had not in fact lied. I have left my phone number for the district manager (linda) who has not bothered to call me back. This is a first for me in a phone store. When you go there, prepare yourself as if you are about to buy a used car. Do not trust what you hear. Research it, then make a decision.