It was time to turn my beloved iPhone in for a newer model and Caitlin made it all happen…read moreseamlessly. Apple said the data transfer would be 39 minutes; it was closer to 3 hours. But, what an enjoyable time while waiting. People came in and out with a variety of problems which were fixed with humor and cheer. They tell us customers spot them in completely different states and beeline for them...."thank god you're here. I'm having a little problem with my connection...". Together, as my contacts, photos and apps were transferring we discussed all the episodes of "Yellowstone", debated whether Jamie was a good guy or a bad guy, wondered if the boy in the bunkhouse is somehow Rip's son (they resemble each other), and how those that sing on the show do have nice voices. Before you know it, everything was transferred, I had a new phone, a new screen protector, camera protector, case and charging cord. Be sure to have all your passwords--Apple ID, Verizon ID, screen ID, credit card CVV--the whole works--with you! Thanks Caitlin and Tina for a surprisingly pleasant afternoon.

I've been in the store twice now-and each time (with patience forward as I work in customer…read moreservice) this larger woman with longish medium brown hair speaks over me, is super condescending & plain rude. Why? No idea-but its not hard to actually WANT to help people in customer service-I'm sorry you dont like your job or life but try to be NICE?. DON'T go to this store-If you can ORDER ONLINE thru another company.

Great establishment. Helpful, great service. Fits me in on…read morethe fly. I'll buy my phones at 802 from now on.

I brought an iPad in that was not keeping its charge. We quickly realized that it would be better…read moreto replace it with a new iPad rather than the expense of fixing it. Joe ordered a new iPad for me at a great price and it came in within two days, I could not have asked for better service. I highly recommend 802 mobile..

Quick and expert service. They fixed my phone and it didn't cost much! Total life saver!read more

Very expensive, and poor customer service. I recently had a screen repair by Cellolaris and the…read morescreen cracked, with no physical damage, a few days later. It was clearly defective and they refused to replace the screen, give a refund or discount charges. I would not recommend this business.

The woman helping us was incredibly nice, helpful, and accommodating. We will definitely recommend…read morethis AT&T store because of the fantastic service.

An error was made in setting up our iphone. The person, Ray, who assisted me kept walking away,…read moreacting like like I was stupid, that it was my fault that the error had been made and was not willing to listen to any questions whatsoever. Ray required me to come into the store (25 miles round trip) when I called for advice, rather than talking to me on the phone to solve the problem. While in the store it became clear that had he taken a few minutes to tell me what to try at home I would not have had to make the trip. In all it took three trips to St J to get this phone to work. If Ray's attitude and level of respect had been acceptable I wouldn't be this annoyed. By the way, Bryce, who also works there, was very polite and personable when I worked with him previously.

Debbie, Corey and Elijah all super helpful and knowledgeable as I was transitioning several devices…read morefor different family members and getting new equipment and accessories. Especially Corey has the patience of a saint, guiding me through numerous set ups and porting over Apple devices. Unlike some other representatives in the store he was able to "juggle" numerous requests at the same time with kindness and a smile - - while also helping his fellow team members - - what a star!

This store has the worst customer service that I've experienced in my life. I went in to get…read moreaccount help having been directed to the store by an ATT customer service rep via chat. Like other reviewers here, my experience was that the representative was neither helpful nor friendly but rather, became defensive, rude, and extremely creepy (staring at me with a sneer) within minutes - and then kicked me out of the store. I later traced the problem with the account back to the store, as they entered a "dummy" email address (not my email address) ten years earlier when I first got an ATT account. Stay away. Go to Verizon instead.

Obviously the bad comments are from the competition! These people are kind and I'm very pleased…read morewith my iPad mini Digitizer screen and the price was Excellent! As for James C on his cracked iPhone 6, I don't believe that the company won't fix the issue seeing that it's a screen and not data Manipulation. And the iphone 6 was no doubt Jailbroken. Go online and check out the "error 53".

They do Galaxy S8+ screen repairs. When my GF brought mine in, the gentleman pointed out mine had a…read morecracked glass protector, not a cracked screen. He could have taken advantage of the situation but was very honest! Careful with these new glass screen protectors, if they break, theyll save your screen but may give you a heart attack because they look just like a cracked screen! The associate took his own time and carefully cleaned the broken aftermarket protector remains off the front of my phone for her, not a fun job, free of charge, so she could bring me back a phone I thought was broken and needed $250 of work. I later stopped by myself and he was happy to supply me with the only Samsung S8+ case I've owned (out of 3) that properly protects the vulnerable curves on the glass. The new "Otter" thin ones aren't as good as what Cellaris sells for that phone because the case needs to protrude beyond the glass. By fitting a case, turning over the phone and sliding a slice of paper under my phone, the guy proved my phone was protected. What's even better is that all my side buttons work perfectly with ease and precision, unlike the similar priced ($20's-$30's) ones at the yellow and blue box store next door, which are rediculously gummy and hard to press. Sure, for $59 bucks you can get a proper 2 piece rubber and composite shells with precision cut-outs for volume and other side buttons at Best Buy, but the ones at Cellaris are as precision made, and also 2 piece for half the price. This is important when taking screen shots or using the "Bixby" button, turning down volume etc. Then he really went above and beyond by applying a glass screen protector onto the front of my phone for me he noticed I had, even though I bought it elsewhere. Thank you for doing the precision job on your own time, you obviously enjoy what you do. You were honest, then saved me money, sold me a superior product and I walked away with a totally protected phone with buttons that function just as well as one without a case and protector. As to some of the other reviews I think it's unfair to blame someone for cracking your phone when it could have happened at any time, no one knows when it occurred, probably before you got your case and no one can say for sure it happened when the guy put yours on so a 1 star review isn't fair and is just venting about a busted phone. I can testify the guy is very careful and didn't let me try cases myself, he insisted they get properly installed even if just to see a style. And as for reviews about Apple messages, Apple does NOT make it easy to get work done outside of their own overpriced Apple stores ($800 for new full new glass on the iPhone X check it yourself!). You say he won't answer the phone. Well he works alone I bet if you brought it in he would make it right.

I brought my computer in for repair in November and was told the repair could be done once a part…read morewas ordered. After waiting, we contacted the business and were told the part order had been canceled and needed to be reordered. This same issue happened two more times, with zero communication to us each time -- we only found out because we called. We contacted the business multiple times and were often told the repair technician was not available. After more than 60 days, we finally received a call claiming they had never received any messages from us -- despite the fact that they still had our computer. Reluctantly, we agreed a fourth time to proceed with the repair, only to be told that the original part would not work and that a more expensive part was now required. After that, several more weeks passed, and 3-4 messages were left with no response. When we finally spoke with Dylan in Tech, he placed the blame on us and denied that we had made multiple attempts to contact them. This lack of accountability and communication was unacceptable. I would not recommend this business and will not use them again. We have since contacted another computer repair business in Laconia, and the difference in professionalism and respect has been night and day.

As a retired technology specialist, I cannot believe the level of service and knowledge that we…read morereceived from Lake Region Ccomputer. Jake was so much help and made the transition into new phones and a an affordable plan seamless. He took care of everything we needed to transfer and update our devices. I would highly recommend this business to anyone who needs updating without a hassle.

Craig was extremely communicative, friendly, and efficient! My phone is as good as new. Thank you…read moreCraig! I highly recommend him.

My iPhone battery was getting weak. Craig walked me through helping him order the right one. And he…read morecame to my house to do the repair (in his vehicle). Super easy. Super pleasant. The phone wasn't charging well he cleaned the port. I now have a new-ish three year old phone. For $150. It's a steal imo. And he advised me how to keep the port cleaner (burning my pocket bottom side up). High recommend.

I like the internet. Able to stream youtube with no buffering, so no complaints there. Cable…read moreservice is awesome. DVR can hold a bunch of recorded shows. Price is reasonable. I've no problem with in this 1 year 8 months of service.