Service is horrible , horrible To much buffering , they…read morethrottle.. Half the channels are music,,why .. Every offer is bs ,, their service is WAY OVER PRICED

Terrible internet and phone service, with constant buffering, un explained outages and would kick…read moredevices off the network unprompted. It is not over priced in the grand scheme of things but insanely overpriced for the product that you receive. I brought up frustrations multiple times with customer service agents and was never offered any solutions until I called to cancel. I would never recommend.

They could not have had less urgency with helping customers. I get you wanna do a good job and help…read moreeveryone properly, but once they were done with 1 customer they would not help another one tell much later. They blatantly ignored the list of people in the order they checked in. They also just did not communicate very well on what the status of things were.

I can't even explain how terrible this Verizon is. I went in yesterday to ask a question about my…read morebill after recently upgrading phones and plans. I wish I would've asked the woman's name who I was talking to but I didn't. I walked in the door and was not even greeted. I said "hi" and she said "hi how are you". I said "good how are you?" She said "good". I sat down and she didn't ask why I was there or what was going on or anything. Didn't even look at me. I said I have a couple questions. She turned to me with a disgusted look on her face. I said I recently upgraded my phone at a different location and they said I needed to send me old on back. Can I just give it back to any Verizon or do I have to send it? With complete rudeness in her voice she said "you have to send it. You can't just leave it here. " I said okay how exactly do I send it back? Thinking how to package it and send it without it breaking. She said very slowly as if I was a 4 year old idiot, "you put it in a box and drop it off at UPS." So annoyed with her attitude I said ok and proceeded with my next question. I asked why my bill was so high when I was told it wouldn't be that much. And once again VERY rudely she said "well you're just going to have to wait until after a couple months to see why." Um no, that's ridiculous. Verizon should have absolutely nothing to hide. I've never had an issue with other locations except this one. The woman was a total b** and she knew it too. I wish someone else had been there to hear how she spoke to me. I definitely would've asked to speak with her manager. Terrible customer service. Do NOT go here.

Welcome to my nightmare. Charter!!! We ordered a bundling package from charter. TV, internet, land…read moreline. They came on Monday to install. The tech said to my wife the router wasn't adequate. I know that was B.S. They could have still installed the motem and phone switch but they did not. We spent up to ten hours total making calls being told that a tech would be out and no one showed. We called for the umpteenth time and were informed I could pick up the motem myself and install which I did. (Bet I get charged the set up fee anyway). When I made the bundling order, I asked specifically whether my stations that I currently had with them would change. I was told all would stay the same. No changes. Guess what, they discontinued some of our favorite stations.We've been on phone and getting passed around like you wouldn't believe. No satisfaction. I'm ready to quit them and we haven't even got started yet. The contacts give conflicting information and apologize. The agents aren't the problem. They only know what corporate tells them to know. The misinformation/lying by corporate. Before you agree to anything on the phone. Make them give you the agreement in writing before you commit.

My cable box quite working and you would think that with a local location you could speak to…read moresomebody to fix it. But no. Ive spent over an hour on the phone over 4 different phone calls to get the situation rectified with no success and never an option to speak to a person instead of the useless answering service. This box is located in my business for customer use and has cost me alot of time and stress and is still not working. My advise is to pass on this business.

Had them come look at Dish network where we live and they couldn't figure it out. Said it was a…read moreswitch and would work on it. Continue to lose channels and when called back a month later they just told us to cancel Dish and stream it cuz they are losing money servicing the complex. What upsets me is the fact we were never told until we called back. Poor service and communication.

From the owner: Advanced Satellites LLC is an authorized DISH Satellite television Retailer specializing in…read moreSatellite television and Internet. We are your local choice for DISH service. We are dedicated to serving the local community of Kearney, NE. DISH is the best choice for value, technology and customer service. Call or stop by today.

Looking for a Great Wireless Company, where you're dealing…read more with the Owner of his company? I highly recommend Flatwater Water Wireless. Dustin (Owner, Operator), is a friendly, knowledgeable, guy Who works hard to provide the very best service to his customers. His initial fee is reasonable, and his monthly fee For unlimited data is exceedingly reasonable. And the best part? Its not hype. I live in the country, surrounded by trees. I honestly wasn't sure If Dustin would be able to bring wireless into our home. But he did, It Works Fast and Smooth! I am watching Hulu Live and its running very smooth! So if you're tired of paying high internet bills & not being able to get hold of someone without Going thru canned messages. If you appreciate Cheerful, honest, respectful "Can Do" Attitude.? Then you should really give Flatwater Wireless a Call & chat with Dustin. Thanx Dustin, Mom & I are happily watching the Husker Game on The big screen. Denise C.

The attitude was on believable. I carry a business line with these folks. I had to go in there and…read moredeal with the young man whose face turned red he was so ready to tell the world his opinion. Seriously Verizon we expect a lot more are you guys got to get rid of these children. Not sure what this guys deal was but he belittle me like you wouldn't believe .

Had the worst customer service experience. Literally couldn't help me with my service plan and only…read moregot my phone upgraded to the 11 pro but they couldn't transfer my contacts over. It was just a very frustrating visit and the younger guy who "helped" me didn't seem to know what he was doing.