Came out the next day. Could not remove hard water from windows and then said that's not part of the deal. The kid cleaning windows broke 2 screens while only telling me about one. They had told us to remove interior screens and they would clean them as well as all screens. When he was "done " and I went to view the job, he did not clean any windows with screens and refused to remove screens to clean windows. The kid was very young and had a scratch on his eye and had trouble seeing. He was not particular and did not get the corners of the very few windows he did wash. None of the screens were washed . I showed him how to raise the screens on the kitchen windows so he then cleaned them by hand and not with the system they use. He ignored all the second floor windows except off the deck because I let him in the house; which they assured me they could come without us being home as they didn't need in the house. I was told I could wait a few days and pay if I was satisfied and the "owner " (actual high school kid) demanded payment immediately. I told him I would bring him a check tomorrow after my husband could see the job in daylight. He sent me text after text and was very demanding. We did not pay the quote because of the poor job and broken screen. After I paid him, we found a second screen broken because the young man with a bad eye broke it too and did not tell us. We found it inspecting the house. The young kid did not clean anything around the glass and we ended up with mud in all the bases of the windows. read more