They could not have had less urgency with helping customers. I get you wanna do a good job and help…read moreeveryone properly, but once they were done with 1 customer they would not help another one tell much later. They blatantly ignored the list of people in the order they checked in. They also just did not communicate very well on what the status of things were.

I can't even explain how terrible this Verizon is. I went in yesterday to ask a question about my…read morebill after recently upgrading phones and plans. I wish I would've asked the woman's name who I was talking to but I didn't. I walked in the door and was not even greeted. I said "hi" and she said "hi how are you". I said "good how are you?" She said "good". I sat down and she didn't ask why I was there or what was going on or anything. Didn't even look at me. I said I have a couple questions. She turned to me with a disgusted look on her face. I said I recently upgraded my phone at a different location and they said I needed to send me old on back. Can I just give it back to any Verizon or do I have to send it? With complete rudeness in her voice she said "you have to send it. You can't just leave it here. " I said okay how exactly do I send it back? Thinking how to package it and send it without it breaking. She said very slowly as if I was a 4 year old idiot, "you put it in a box and drop it off at UPS." So annoyed with her attitude I said ok and proceeded with my next question. I asked why my bill was so high when I was told it wouldn't be that much. And once again VERY rudely she said "well you're just going to have to wait until after a couple months to see why." Um no, that's ridiculous. Verizon should have absolutely nothing to hide. I've never had an issue with other locations except this one. The woman was a total b** and she knew it too. I wish someone else had been there to hear how she spoke to me. I definitely would've asked to speak with her manager. Terrible customer service. Do NOT go here.

Service is horrible , horrible To much buffering , they…read morethrottle.. Half the channels are music,,why .. Every offer is bs ,, their service is WAY OVER PRICED

Terrible internet and phone service, with constant buffering, un explained outages and would kick…read moredevices off the network unprompted. It is not over priced in the grand scheme of things but insanely overpriced for the product that you receive. I brought up frustrations multiple times with customer service agents and was never offered any solutions until I called to cancel. I would never recommend.

Great service here recently for our purchase of iPhones. Hard to find items that were in our hand 2…read moredays after order, as promised. Lots less prob than waiting in line at any Verizon or Apple Store. Thanks folks. Just right everything.

The attitude was on believable. I carry a business line with these folks. I had to go in there and…read moredeal with the young man whose face turned red he was so ready to tell the world his opinion. Seriously Verizon we expect a lot more are you guys got to get rid of these children. Not sure what this guys deal was but he belittle me like you wouldn't believe .

Had the worst customer service experience. Literally couldn't help me with my service plan and only…read moregot my phone upgraded to the 11 pro but they couldn't transfer my contacts over. It was just a very frustrating visit and the younger guy who "helped" me didn't seem to know what he was doing.

No wait at all then Alicia O. and Iliana were so incredibly patient switching me over to T-mobile…read more A great full service T-mobile store.

From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

I bought a new android tablet at this place and they cannot even help me with getting into the…read moretablet. This has been 2 weeks since I am trying to use this new product!!@!