My iPhone battery was at 70% efficiency. I called Justin and he walked me through the logistics…read moreover the phone. I was to drop it off in a few days because of my schedule. I paid in advance to hold his last battery for my model. When I did drop it off, I was without my phone for just over an hour. It's like getting a new phone for less than $100. The entire process was perfect!

iPhone battery emergency. I popped in to have my iPhone…read morebattery changed and found the perfect easy stop for all my computer and phone needs right here in Windsor---convenient location in the town green. If you are in need of a new phone or computer screen, battery, and or other tech needs---this is the place to come. As a note they also have various phone,iPad, tablet, and computer accessories. Customer service: Justin offers top-notch tech-support and goes above and beyond to help and inform clients of service options. Services: Just in case Repair offers same-day service on some repairs-and short turnaround times for various repairs.

went in there with a cluster F*** of an issue. got seen right away which was nice. spent 4+ hours…read morethere while the employee Marco worked his hardest to unF*** everything that had happened. he handled it like a boss. it seems like the whole team jumped in to help and each person played a very important role. the whole team deserves an applause!

Was having trouble with my phone setting it up. I was referred to Clearlake store to help me. And…read morethat is just what I received. Great customer service wonderful help Marco and Sebastian were amazing. Very helpful. I highly suggest if you have trouble with your phone come on in they will fix it for you.. this day and age customer service is so important and a lot of people just let it go but not in this store. Great customer service.

My phone screen got cracked a while back and I started to notice that the cracking was getting…read moreprogressively worse. My charging port also wasn't working any more and I could only charge wirelessly. Since I have an older model Huawei I decided to buy a new screen on Amazon as I would never expect anyone to carry these parts in stock. They got the work done in a couple hours and at a reasonable price. I've thing that I found a little sketchy was them asking for the pass code to the phone. However anything sensitive on my phone is already locked down so I didn't make an issue of it. Great job at a great price

Cheapest people ever! Came with a iPhone 13 pro max no problems with the phone just wanted some…read morecash only offered me 60 dollars. Terrible customer service as well they were laughing when I asked for 120. Hope no one wastes their time or money on these sharks.

This store always have exactly what I need in phone cases…read more Great customer service and fair prices.

Janet was absolutely amazing , professional , and informative about the promotions they had running…read more. In and out , fast , efficient and very pleased with my purchase . I will always come back !!! Ask for Janet !!!

Was great experience from the first step, I'd been here before but today had a major phone issue…read morethat AT&T couldn't handle. RepairALL had part in stock & phone was 100% repaired in 2-3 hrs for $40 less than I was quoted @ AT&T.

My husband and I came here because he had dropped his phone and needed the screen completely…read morerepaired. Mari was so sweet and quick to assist us right away. We're so grateful for her that she took the time to help us out.

1. We are both disabled senior citizens and we drive a vehicle with official disabled plates and…read morepaperwork. This store has a parking place for people with disabilities directly outside the entry door, but every time we go there, or drive past it, an employee is parked there with no disabled plates or placard & always has to move it. 2. Each time we go in there, we never see the same employee twice - they all speak Spanish and, as I can understand some of it, they're talking rudely about their customers. 3. The employees are not helpful at all and really don't show understanding or respect, unless the customer is there to spend a lot of money, or speaks Spanish too. They treat customers with disdain and act as if the customer is nothing more than an inconvenient nuisance. Save your time and money and go to another provider, unless you like to be treated as if you're an idiot and know nothing about your phones.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Clearlake store today.

iPhone back was cracked. He fixed it but phone started to overheat. I took it back the next day and…read morehe fixed it. He has a 7 day warranty after repair. It's been 3 weeks and phone is working fine. Thanks!

Shoutout to John!! I dropped my phone at the gym (again) an hour prior and brought it John to…read morehopefully get it fixed. He looked at the screen and turned the phone over and knew exactly the model of the phone (Samsung Galaxy A14 5G) without me breathing. John had my phone ready within an hour! John saved me so much trouble and hassle of having to wait and order a new phone. Cost is expected, so I did not mind paying for the convenience. Thank you again John for your work and urgency!

Long ago I cracked the screen on my Huawei P30 Pro. It's an old phone and I regret buying it…read more However I could not afford a new phone so I decided to live with it until I got around to getting something else. Well the screen got progressively worse and worse over the course of a year and eventually my screen would go completely black from time to time and not start working again for hours. This during the holidays so I absolutely couldn't afford a new phone now. So I ordered a new screen for this unusual and older phone on Amazon and brought it to this shop. My phone turned out to be a bit special needs and took a little extra time but I was back up and running about an hour later.

Helped me with my Galaxy Note. Wasn't too expensive. Seemed knowledgeable and confident.read more

I went in to get my phone fixed and overall it still turned out good. At first, we had a bit of a…read moredisagreement and things got a little tense, so it wasn't the most professional moment. But we were able to talk it out and come to an understanding. In the end, he fixed my phone and got it looking good again, which I really appreciated. Even though there was a small argument, the final result was solid.

Overall, I had a fantastic experience. I brought in my Asus Zenbook because a few of the keys were…read morenonfunctional. I was quoted $150 (plus tax and merchant fees) to diagnose the issue. That price felt reasonable, so I asked what exactly it included. The policy was explained to me along the lines of: "We can usually cover the cost of parts within this price, but occasionally there are outliers where additional costs may be necessary depending on the repair." Honestly, I found that even more reasonable. We live in a world where tech manufacturers care less and less about repairability and seem to believe you're better off just buying a new device instead of fixing the one you have. Asus itself charges a minimum diagnostic fee of $99, and that doesn't even include shipping. At that point, I can only imagine what the communication and turnaround time would look like. After a few days of diagnostics, it was explained to me that I would need a new keyboard. Most of the keys simply needed a little work to get functioning again, but unfortunately my "C" key was completely done for, which was obviously out of their control. A replacement keyboard was ordered from a relatively local supplier, but it arrived defective, so we had to pivot to another option from China. What really impressed me was that they returned my laptop to me while we waited for the new keyboard to arrive. That wasn't even something I had considered as a possibility. Even though the repair wasn't complete yet, I greatly appreciated being able to use my laptop in the meantime. That is absolutely not something you'd get from the manufacturer. The estimated arrival time for the replacement keyboard was about a month, but it actually showed up in only about two and a half weeks. I was psyched. I dropped my laptop off in the morning right when they opened, and it was ready for pickup by the end of the same day. Best of all, I was told there would be no additional charges beyond the original quote. Both of the gentlemen behind the counter were thoughtful, considerate, and professional throughout the entire process. The pricing was highly reasonable, the communication was excellent, and I got my laptop back in perfect shape in a timely manner. Highly, highly recommend.

Customer service was satisfactory. The guys who helped me knew the phones they were selling and…read morehad a thoughtful answer to any question I asked. Contract sign up wasn't pressured, but was rushed, I don't think they realize or respect that a new contract is a multiple thousand dollar obligation and as such takes a little contemplation. (not that this retailer is different than any cell provider). I can live with this, I did my own research before going in, but if older folks are helped this way, I would expect a much higher level of frustration. By no means was it like buying a used car from a guy in a plaid sport coat, but it didn't feel like I was buying a $5000 product, it was more like a $100 purchase) The service level deserved 3 and 1/2 stars if if was available. The reason I gave three stars. The phone and tablet selection SUCKED! Nothing is in the store, you can't put your hands on the real products, just cardboard cutouts. When I spend $5000 on a phone & contract (two year plan, two phones) I want to look at and touch what it is that I'm buying. It's not just the iPhone that isn't there, almost nothing in terms of smart phones or tablets in any brand is there to touch, turn on, and try out. If you have to have an iPhone, Verizon is the only "brick and mortar" player in Clearlake.