I couldn't be happier with the service. I thought I'd cracked one of the lenses on my iPhone 16…read moreProMax and that I'd need to shell out big bucks for it to be fixed. The very courteous technician quickly diagnosed that it was only the screen protector on the lens, not the lens itself that was cracked. He replaced efficiently and just a few minutes later I was on my way home! Give that man a raise! He was handling a long line of customers, fixing items quickly, and doing it all with kindness! Highly recommend!

Outstanding experience! Joe was extremely helpful and fixed my clogged charging port and even…read morecleaned my phone. Very professional service at a very reasonable price. Highly recommend.

Sonia helped me add my phone to an existing line on Christmas Eve and was super calm, cool and…read morecollected under pressure. She literally had to call my phone provider because they gave me the wrong account number 3 different times before she called. She on top of that, was with us for an hour. She literally was the best person to deal with at the store, went over rates before adding me to a line, gave a detailed explanation of any charges that will be added before adding the line. This is something in itself I will state, she was extremely nice about and broke down well. If you're reading this. Thank you Sonia, i left a review here and through cricket.

My agent Thom always very graceful and always looking for to seeing me and making sure that all my…read moreneeds as a customer are well taking care of hope he stays there for ever thank you Thom Smith

Sling TV was double charging my bank account. When I noticed it and contacted them they refused to…read morereturn my money. My emailed was hacked and I had to change it but Sling kept both accounts. When I explained to Ann what happened she refused to refund my money.

Update: I finally ended up fixing the computer myself a few years back. I looked up a couple…read moreYouTube videos on how to swap an Apple hard drive, bought the tool you need for $8 at Lowes. Took the panel off, disconnected the original Apple hard drive and replaced it with a $200 1 terabyte Samsung one. This of course made me ineligible for any further "assistance" from Apple or their "affiliates," but funnily enough I haven't had a single problem in years, the longest it's ever not had problems and it still runs like a dream. So I dunno, maybe sit on that one, "geniuses" lol.

I'd purchased a MacBook Air from Amazon after a misadventure with my last Microsoft product…read morepurchased in Durham. One problem after another necessitating three drives to/from Durham (getting it 'fixed' and replacing it once and turning it in for a refund the last time the third time). I've always been a MS guy and also an Android phone guy as well, so when my new position provided me with an iPhone 6s I looked at it as someone would a poisonous serpent. Over the next few days I found that once bitten, however, it did kind of grow on you. So, what to do with a replacement for my laptop for work? A refurbished MacBook Air seemed a good bet and one of the Apple aficionados at work 'helped' me set it up which soon had me thinking of throwing it out the window of my office (I actually have none, but was getting ready to make one). I went to a presentation at Brunswick Community College that night and while taking notes using "Notes" a neighbor asked me why. When I explained about my struggles he suggested going to CityMac (which I'd never heard of); telling me it is an Apple authorized service center, I figured I had nothing to lose. What a difference! No appointment, no attitude, just walk in the door and almost immediately I was met and welcomed. Customer service is not dead, but alive and well in Wilmington at CityMac. Within a few minutes my issues with my laptop were resolved and I was on my way. Bye bye Microsoft.

while I did not have the time to wait for my screen to be fixed, the owner took his time to help me…read morefind the best fix in I area I live! Highly recommend

I will not be back. This location now charges a $25 membership fee for the privilege to purchase…read morecollector cards at an already noncompetitive price. They state that it is in place to deter scalpers. Who is the scalper now? GameStop, this practice will not grow your customer base or loyalty and will thwart future success in the retail field.

Christian who is a manager at this location is an understanding and knowledgeable employee who has…read morebeen helpful in times when other gamestops haven't. This is in my opinion the best Gamestop in the Wilmington area!

We struggled for a week trying to get the diesel engine on our Tartan 37 going, finally gave up and…read morecalled To You. Donnie and Jason came the same day and not only fixed it, they pointed out other areas that needed repair. 90 minutes later, we were good to go. They are super and I highly recommend them.

Donnie, Jason and the rest of the crew provided excellent service for our small center console…read more They responded immediately, communicated frequently, and repaired electrical and fiberglass issues to get us back on the water quickly for very reasonable rates! Saved their info in our contacts for future calls. Highly recommend!

We showed up two hours before they closed and there was no one there. We called, the door was…read morelocked but the door to the back room was open, and there was a water bottle on the front kiosk. But, no one was there so they must have closed early or just didn't bother to open for customers.

Hannah at Sunglass Hut in Wilmington at Mayfair was the most helpful employee ever! She offered to…read moreclean my boyfriend's glasses while we were looking around, she brought out different colors and styles of the glasses I was looking at, and was so nice! We will be back!