Don't even think about it... Just book and pay the membership. Dr. Farag and his staff are amazing…read moreand finding out your results right away is priceless. So organized and detailed and if Dr Farag sees something he does an ultra sound right there and discusses the results with you right after and make a plan. I see so many recent reviews griping about the fee. Have you looked at your insurance bills with other providers after finding a potential problem. I bet you will find the fee to be the same after you pay for co-pays, parking and all the additional fees. Or instead you can go to Northwestern where they tack on fees left and right and make you wait for weeks for your results and then multiple appointments later plus the stress of waiting and you've already likely paid the $390 anyway in co-pays and fees cause insurance is BS. I started at NW and had months of stress and appointments. Never again. The piece of mind is worth every penny. Do it. Trust me.

So I found several places that do offer same day results without an additional $390 "membership…read morefee" which like others said is the same thing we were offered prior to the fee. I believe everyone's financial situation is different so if you can afford it and don't mind spending all that extra money then this place is for you. If you are like the majority who can't then just make a few calls these places are out there. I also found numerous that are next day.

Tonette is awesome! They should nickname her TNT because she is"Da Bomb!"…read more Nice facility and Great experience!!

Completely unacceptable experience and a profound waste of time. I booked an MRI appointment over…read morethe phone, carefully providing all necessary details, including my insurance information. Upon arriving at the facility for my scheduled time, I was informed my appointment had been arbitrarily canceled. I received absolutely no prior notification of this cancellation--no phone calls, no voicemails, no text messages, and no emails. When I asked for an explanation, the front desk receptionist was incredibly rude, dismissive, and defensive. She falsely claimed they had attempted to contact me, and when pressed on why the booking agent didn't communicate any issues or requirements during the initial call, she simply passed the blame to their "call center." The total lack of internal communication between their booking team and the actual facility is staggering. Combined with the unprofessional, unapologetic attitude of the on-site staff, it shows a complete disregard for patient time and care. Do not book here unless you are prepared to show up to a canceled appointment and be treated poorly for asking why.

Professional staff, easy location, casual, clean lobby…read more Scheduling went well, the technicians were communicative. BE SURE, however, to ask reception before you go back for your scan AND tell your technician you want the CD of your images ready when you leave the session. For some strange reason, this facility doesn't actually get that to the doctor who ordered your MRI. I've never heard of that.

Apparently this facility is not as accommodating as I had previously thought. When they make…read morescheduling errors they blame the patients and offer arbitrary explanations for their logic. I had an appointment 1/17/17 at 10:30 am. I checked in at 10:35. The receptionist said that the appointment was at 10.15 and I was 30 minutes late. We went back and forth and I told her the voicemail said 10.30. She said there might be an 11 and another receptionist chimed in and said if she doesn't come between 10.45 and 11 you can have that appointment. I waited and went to the desk, it was 11.02 and someone walked in and checked in. I asked if I can still have the 11, she said that the appointment came and I can't. I asked why her previous statement did not apply and she remarked I didn't even have an appointment. Overall this was a very unnerving and unprofessional experience. If someone in their office makes an error they should own up to it instead of deflecting accountability. Hopefully Illinois Masonic will yield better experiences in the future.

Excellent! I am scared of MRIs. Natalia's cheery dispostition and kindness made the experience very…read moreeasy. All staff were very kind and helpful. I will definitely use Bright Light medical Imaging again if I need such a service. I was very pleased with the entire appointment from scheduling on. THANK YOU!

Told to be here by some idiot at 6:45 and then a person who literally tried to rush in because she…read moreappeared to be late said I don't know who told you that but 7 is when we open. bad business practice and she was rude. bbb.org must have a field day with this place.

I had to have an MRI for my back, tried two other imaging locations but couldn't do it they were…read moretoo rushed and too claustrophobic. Every one from scheduling to greeting to my tech Ed were amazing. I won't go anywhere else from now on. Thank you Akumin team!

They were very kind. They explain in detail the process which made it easier to handle since I'm…read moreclaustrophobic . They answered all my questions .

The MRI machine is amazing! It's light and white, and wider than the normal machine. I have severe…read moreclaustrophobia with these machines and did not feel it at all with this one. The bed was comfortable as well with pillows for your legs. They also supplied blankest and music of your. choice. The staff was excellent. Kind, careful, compassionate and also cheerful and upbeat. If you have previously had trouble with getting an MRI, I highly recommend that you go here.

Turning 40 comes with lots of gifts including the start of annual mammograms. Due to the current…read morepandemic my original plan was to put this off for awhile, but since there doesn't seem to be an end in site decided to move forward. I called shortly after my bday in August and was told I could get an appointment within 6 weeks here at Bucktown Radiology. So if you're planning to schedule one soon call at least a few months ahead of time. I cleared most of my afternoon for this, but the appointment itself was super fast. I was the only person there when I checked in and brought back immediately and shown to my locker so that I could change into my gown. Seconds after changing the technician came and got me. I made a comment that they were so on top of things and she said it's because it's an office run by women. So true, so true. :) Being a bit of a wuss I was a little nervous for the mammogram since many friends had told me how unpleasant it was. While prior to having kids I could see how this would have seemed simply awful. However, after giving to 3 little people my tolerance has come a long way...and while it wasn't pleasant it really was not big deal. My technician was also very sweet and informative, which helped make an uncomfortable experience as good as possible. I'm actually bummed I don't remember her name because I would ask for an appointment with her again next time- if possible to request. I was in and out in 15 minutes and wondering why I cleared my schedule. Overall it was a very positive experience and I'd go back there again. It's a bit of a schlep from the North Shore for me, but close to the highway and also plenty of parking right at the facility.

Phillip at check-in, Nurse Marley and CT tech Michael took excellent care of me this morning! I'm…read moregrateful the crew is up and going as early as they are, as I had a 6:40 am scan appointment and everyone was giving it their all bright and early! No wait at all. Beautifully clean, bright and organized facility. The whole team made this an easy visit, thank you!!

My CT started 30 minutes late, and you have to pay to park in this part of town, but otherwise a…read morevery good experience. Be sure to get your parking ticket validated, then it's only $13. Facility is very clean. Covid precautions in place and fully observed, which is greatly appreciated. Registration and patient care service team were nice. I got offered a warm blanket! A nurse (two actually, since I'm a tricky stick) started my IV. Mallory and Fredrickson were awesome to me in the CT suite and took excellent care of me during testing.

As a self employed business owner, navigating health insurance can be a huge challenge. This year…read morewe ended up w a POS (point of service, aka piece of sh*t) plan which requires referrals. Our plan only covered imaging centers fully so we found this place on our insurance we site and decided to check it out. The front desk was patient and validated coverage a couple of times for us bc we were getting conflicting info from insurance. The place is kind of small and a bit dated but it was clean so we were fine. Our doc who took the ultrasound was not exactly friendly but she got the job done and I wasn't trying to be her friend. It took a few follow ups to get our scans sent to our doctor but it was covered so we were happy. Overall it's a no frills spot but worth checking out if you're local.

Staff aren't very helpful. A typical medical facility would make an appointment for me (and did)…read morewithout requiring me to spend hours on the phone over weeks to prove that the procedure would be approved. It's like they've never dealt with the largest insurer in the state before - which seems strange considering what this business does.

My doctor referred me here for a diagnostic mammogram and ultrasound. After a bad experience with…read morean extremely painful mammogram at another facility 2 years ago, I came in expecting that I will be in severe pain during the procedure and stressed about it all night. It took me several months to even schedule the appointment, because I was still traumatized. The technician was very friendly and explained the procedure. I told her that my first experience was a really bad one, but she reassured me that it will be fine. They have a newer 3D machine that doesn't have to be clamped down super hard. I held my breath for the first clamp, preparing for severe pain, and was so surprised and relieved when it was just discomfort. After my mammogram, the radiologist reviewed the images and I had an ultrasound. Again, great sonographer who explained the procedure and took thorough pictures of the entire breast plus lymph nodes. I am very happy with my experience today. Wait time was minimal, everyone was welcoming and professional. Scheduling was a little tricky and my appointment was postponed, but once I came in at my scheduled time, I was done in a little over an hour. Highly recommend this facility, especially if you have extremely dense tissue and have suffered through excruciating mammograms elsewhere.

Avoid Bright Light Medical Imaging ;The reception staff is very rude and unprofessional. Customers…read moreare left waiting in line while being forced to listen to elevator music. The overall experience is frustrating and could be handled much more professionally. My advice is Avoid his business they are a Waste of Time Avoid them.

I'm not sure what the point of coming in and giving your name and DOB to someone at one desk is…read more.. only to be told to sit down and then a minute later be called by someone else who asks your name, DOB, and if your insurance is still accurate. Why not just have people wait in line to speak to the second person rather than this redundant process? And for the first desk you have to stop at, there's a sign saying to stay back for privacy sake... but then when I got to that desk I had to give my name and DOB whilst standing almost shoulder to shoulder with another patient, so no privacy there.

My current doctor recommended a QT scan which is the most state of the art. Instead I went back to…read moreLynn Sage for what turned out to be imperfect images making me freak out and now I have to go back as usual for yet more imaging. They send different notes that each day different things. It's a big jumble making sense of any of it. Disappointed in NMH.