Was so very helpful when I needed a last minute request. She helped me out within 3 minutes since I was in a rush. Customer service was A1 and super friendly. read more

The office was inundated with calls and work orders, when i arrived. The office manager was gracious and took card of my request. Thank you so much, USA Printing, you are the greatest! read more

I was met with a smiling face and stellar service! this is a true example of business should be run. I will be back with all my print business. Thank you for the wonderful experience. read more

Amazing customer service! Rita Ann at the front desk is amazing!! An angel! Thank you, Rita Ann!

Terrible services and quality. Stay away from them. Finding good printing services is Los Angeles is a real battle. Most places are over priced combined with extremely poor services. These people think they are giving us a favor and most behave as if they don't need and/or want steady customers. Good luck on your future printing needs in LA, it's going to be a batle. read more

Went there with a time sensitive job, and they failed to get it done and I was SOL for an important event.

Helped me right away and went above and beyond. I highly recommend this place. Holman is very kind.

Amazing quality and customer service! Mr. Shirian was so helpful and helped me complete a rush order. Thank you again!

I purchased the lovely Maui print of Lahaina. The print came badly wrapped the top and the right side are totally white. wow the left and bottom are overwrapped. I sent the pictures to customer service and they said oh yes we will replace it. Two weeks later I got a text from them basically saying since the front was OK they weren't going to replace it. I am very disappointed. I could no longer hang it where I wanted to because the white shows and looks totally bad. The printed self is lovely but the rap was done very very poorly. The print cost me about $100 and I will probably not keep it. read more

I'm working with Hooman for over 2 years and always happy with the results and pricing. The best printing place for all your needs! Highly recommended read more

This company has messed up our orders on many more than one occasion costing us time , reputation, and money. Each time it's responded to with attitude or flat out disrespect. Would not recommend for your printing needs. Quadruple double check if you have to use them read more

Have you ever needed a backdrop, like asap? Yeah, me neither until recently. Luckily I live near USA Printing and they were more than accommodating in my last minute request. After hearing my reaction to the initial price of a 10x20 backdrop, I was gently guided through some alternative options until I found one that matched my needs (and budget). They were quick, efficient, willing to work with my budget and handed over a beautiful backdrop on the Monday following the Friday I ordered it, sans an exorbitant rush fee (no rush fee at all, in fact). Stamp of event planning approval from me! read more

USA Printing - Printing Services Near Me - West Hollywood, California

I have had nothing but great experiences with USA Printing. I have had postcards done at least three times, and now a mini-poster. The work is well-done, the prices are the best I can find. In one case when the sizing of my art wasn't properly matched to the piece I wanted -- this was brought to my attention. They follow up with you via email for your proofs, and you get a call when your job is done. They're convenient to get to, so it's a pretty sweet package. My dealings with them over the phone, online and in-person have all met or exceeded my hopes. And I'm glad my graphic designer recommended them! read more

I needed a 3' x 8' banner printed within 24 hours. I went to Staples and they were impossible to deal with. USA Printing pulled it off and delivered the job to me in less than 24 hours. THEY ARE RESPONSIVE - You do need to know that they prefer to communicate via e-mail. I did not realize this at the beginning but once I did it was actually quicker than phone calls. I was concerned there might be a problem with the art. They looked at it as soon as I sent it and emailed back a proof for approval and payment. This I did and before I expected it I got the call that it was ready for pickup. I don't know of any other Banner Printer who could move that quickly and deliver the job perfectly done. I WILL BE BACK. read more

They really helped me out on some time sensitive printing , great customer service and very reliable

Moved into a new place and wanted some posters for the walls, these guys were reasonable about the prices and highly knowledgeable about the printing process. Everyone working here was so friendly, and they went out of their way to make sure everything was right. read more

I walked into this business a couple weeks ago to get a few pages printed out... I guess I misunderstood and thought they were something like FedEx. After explaining that they don't do that kind of printing, Hooman printed out my pages for me from his own computer. I was so grateful cause I was really in a bind that day and needed them printed out quickly. The fact that this business was willing to do something outside of their services and didn't even charge me really says something about them. I can't imagine the level of above and beyond they do for their actual customers. Go here, support a small business and some good people. read more

I spoke to the rudest person on the phone involving simple business cards to be printed. He didn't even try to help come up with a solution. He was extremely short with me on the phone and didn't seem interested in obtaining our business. Also, when you call for a quote, they seem to be too busy to give you a direct quote over the phone. Their emails quotes are also most likely delivered by carrier pigeons. I'll be going somewhere different from now on. read more

I called for some expert explanation of a print job I need done so I could prepare properly. I spoke with Rudy and he was so professional, friendly and very informative. He listened and was responsive in a lovely and helpful manner. I really appreciate that!! read more

So sorry I didn't check the Yelp reviews before I decided to use these guys. I needed a couple of posters printed for my business, and since they were pretty close by, priced reasonably, and the gentleman I spoke with on the phone seemed attentive and was somewhat helpful. I emailed them my files, they sent me back pdf proofs, everything looked great, so I gave them the go ahead. They told me it would take a day. Well one day turned to three. I should've figured something was up. It was two posters, nothing ridiculous, and it takes them 3 times longer than they quoted, but I wasn't in a huge hurry and didn't think much of it. I go to pick up my posters, and they're all wrong. I ask them what the deal is, my posters have a black background, the proofs you sent me have a black background, but these are clearly gray. So the smug, disinterested manager-type up front starts to tell me some nonsense about how it's the graphic I sent. I tell him to check the proofs, which also have black backgrounds, to which he also writes off as "those are just color copies." Yes, I say, color copies of the proofs YOU sent me and I approved. Now the dude is just itching to get rid of me and says, well my print manager is gone and will be in on Monday (it's around 3PM on Friday), so I say, you've already taken way longer on this than you said, and now you want to jerk me around until Monday? No way dude, just cancel the order and give me a refund. To which this guy says he can't do either until he checks with the printing engineer or whomever. At this point I've had it with this guy, and I'm telling him you can issue me a refund now, or you can deal with my card company, up to you. He clearly had no interest in being helpful or accommodating in anyway, so good luck dude, mastercard will be in touch shortly. You're probably used to it. read more

As you can see I rarely rarely write bad reviews. But I'm writing this to warn people if you're thinking of using this business. I sent them a perfectly formatted designed high res images for a postcard. They changed my font to black. The pictures on the postcard looked muddy, not photo quality or fresh, plus colors were off. To give them the benefit of the doubt I called them and asked to see a hard copy sample in person. They said it'll be $15. $15, for a postcard print when my whole order was only $80. That makes no sense. I told them I've never heard of this, my old printer Noho Printing in North Hollywood, would never do that. Upset with their business practice, I went to cancel my order. They now say they don't know when they'll refund my money, my $40 deposit. Finally I got a call saying they'll do a sample print for me. I went in today and the sample doesn't match what I sent them again. The whole thing is crazy to me. I have never had this experience before. Luckily they didnt hold my deposit, like the 1st guy originally said and they refunded it on the spot, I would give them another 1/2star for that. So please be wary, and honestly I really would discourage you. There are plenty of other businesses that deserve your loyalty than these guys. If you're in the valley use Noho Printing. Honestly its worth spending a few more bucks for better service and quality. read more

Again the best price and they were done quickly. When I sent them my proofs they made some suggestions and were helpful. I can't say enough about these guys and how good they are. Thanks again! read more

I ordered full color doubled sided flyers. The representative who took my order was eating while on the phone with me and put me on hold for 10 full minutes so he could return to his computer to place my order. Despite paying for double sided flyers, I received single sided. When I called to speak with the representative about this mistake, he told me I'd have to pay again to have them reprinted. After nearly an hour on the phone, the owner finally agreed to reprint them for free. Now they've added me to their spammy email list for both USA Printing and their sister company Sharp Banners. I've asked to be removed several times, but they've refused. Save yourself a major headache & go somewhere else! read more

The people working here are for the most part nice, but unfortunately they are incredibly slow, their website is outdated, and the employees do not communicate with each other, so if one person tells you one thing the others will tell you something completely different. I used them a handful of times and 2/3 of the time they screwed up my orders, each time promising to do better the following time, and in fact, doing worse the next time. This includes printing 500 of each side of a two-sided card vs 1000 of a two-sided card, not having an order ready for 3 consecutive days after it was supposed to be ready, twice not having an order printed at all on the pick up day, sending proofs to the wrong emails, and printing the wrong un-approved proof. I will not be using them again. There is a reason their prices are so low- you get what you pay for. read more

I have been a long time customer of this place and the woman who ran the front desk was very kind about my orders . Last week a placed an order and not only was the new lady Diane rude and condescending she got the order completely wrong and I needed the order because I working out of town . If you are going to be a bitch at least do the order correctly. Luckily there is a place on my business trip where I can take the order to because they have a quick turn around time . And I will be taking my business elsewhere . read more

Avoid. We went there to get some course readers copied and they gave us an estimate for $327.00. When we went to pick it up, the price had nearly doubled to $588.60 ! If a company's estimate is off by 100%, then they are either completely incompetent, or they are crooked. We were able to negotiate them down to about 50% higher than the estimate, but that took days of yelling. We would have walked away if they didn't already have a deposit from us. It would have been cheaper and less painful to go to Kinkos. read more

Emailed an order for cards to be printed on Friday, order was ready by Monday. Quick , easy and correct - and there's free parking out front! I didn't experience any of the issues posted about in other yelp reviews, I say you give them a try! read more

Let me start out by saying this was my second time using USA Printing. I had a 34"x 18" poster and I needed 1500. They were not only delivered in 24 hours but were extremely patient with my all changes. I should say that the delivery date never changed with as many revisions as I had. Super professional and quite communicative. Will use for future projects. read more

This company has consistently bad reviews. They paid for people to give them good reviews in exchange for $50 off on their order in December of 2017 and as you can see they got several 5 star reviews in a row. Yelp slapped their hand for a month or two with a warning on their yelp about their use of this illegal practice but have now removed it and left the good reviews. I stopped using them years ago due to a $2000 job I had them do of filmmaker programs which they completed botched and would not make good on. This was Human, the owner. read more

i was quoted a minimum of $200 to print addresses on 60 envelopes. he also asked me how many extra i had to waste..? it was such an uncomfortable interaction. read more

By Far the CHEAPEST price you'll ever get for printing magazines or catalogs. I had a short deadline and they reached it right on the dot!

Outstanding service. I've been a customer for 37 years! The online ordering makes it a breeze, I pay and pickup is a quick stop.

Fast, friendly and they do Great Work! I needed a poster printed on foam core for a book festival display. My order proof was e-mailed to me as a PDF file within one hour. The finished product is excellent. On a prior occasion, I ordered several hundred full color, glossy post cards for big a party. The finished product looked fantastic. People were all asking me where the printing was done. That's how to get a repeat customer: consistent quality at reasonable prices. I'm glad they're in my neighborhood. read more

Great service! Diane was so great! They were so helpful and do great work with their prints ! Deff a good place to use for any kind of printing service!! Thanks so much y'all !! read more

We own a high end magazine and were looking for a new printer. I found USA Printing on Google. I called and scheduled my services. After reading the reviews on Yelp I became concerned about the time & quality of my end product. Some comments mentioned they submitted high res images but their prints were not great or as expected. I immediately called Hooman, the manager, to voice my concern. He assured that the people with such comments did NOT in fact submit the proper resolution images. So I made sure with my graphics guy that we had the correct resolution. Hooman was great through out the process. At the end, I was very satisfied with my prints. The quality, customer service and communication was excellent. Glad and happy to be working with USA Printing. Definitely recommend them. Turn around time was also fast and on time. read more

USA Printing - #AmaréMagazine - Printing Services Near Me - West Hollywood, California

I set up an account with USA printing Trade specifically to have my images printed in canvas. The results were completely substandard, with a heavy green overcast to all the images. I have tried to get this issue resolved with their customer service, but was told "The color will vary from the file at times by 10 % or so " and "we can not get any closer to the colors of your file." I spent hundreds of dollars with them and received very low quality images that I would not put my name on or try to sell to a client. I am a published, award-winning photographer. Other photographers and graphic artists have informed me that the results I got from USA Printing Trade indicate that they printed my images with improper calibration or low ink, causing the printer to substitute colors. My local service has remarked that the files I submit need no adjustment and print true to screen appearance, and I agree, as they print true and clear on paper. I would not use USA Printing Trade again. My experience was not good, and they are apparently not interested in correcting this situation. read more

I am rather disappointed with the outcome and communication. After all was said and approved, i was given no further communication when the banner would be done. After emailing and being told that it *should* be done the following day, i waited for an email telling me it was. This communication didn't happen. I had to email and wait for a reply to be told that i actually was ready. Days past the expected arrival time. The greatest disappointment comes from the banner itself. After speaking with Craig via email, we had explicitly discussed the grommet positioning. He said that he understands what needs to be done, and will move the grommet over 1/4 of an inch to avoid the grommet being placed too close to the arm and potentially piercing it. Well, he made notes but those notes were ignored. And of course, the grommet was placed in the incorrect place and coming a millimeter away - which exactly what I wanted to avoid and made it known. I explained the issue to the receptionist, who actually was considerate, she called upon someone else, perhaps a manager, who was not. He scolded me like a child and told me that they didn't pierce the arm and I should "just be happy." Customer service win right there! The print also came out darker than the design, but I can let that go, what I can't let go is being treated like a child who had done something wrong, when the mistakes were theirs, not mine. Will not be returning. read more

Always received very good customer service. Jobs were almost always timely. Never had any issues with quality. Steve will work hard to make sure your job runs well and stays on schedule. Hooman has always helped me with any edits I needed to make. read more

Horrible Service!. I received prints which were smudged and filled with printer lines. They are also cut with a dull bade and had jagged edges. My assistant picked them up and signed for them. Because they were closed over the weekend I could not complain until monday and they refused to refund my order and said they couldn't guarantee a print without lines. They tried to blame my files and said it was in the photo. I had to reprint at another shop and the SAME FILES printed beautifully. Do yourself a favor and don't waste your money on such poor services with even worse customer service. read more

I ordered a batch of 200 calendars from them last month. This batch is a reorder from a previous batch of 200 calendars 3 months ago. The first batch was perfect and everything I've hoped for. However, the second batch did not have the hanger holes drilled as advertised on their website. The company representative, Hooman Shirian, told me that I didn't specify to have the holes drilled when I placed this order, even though the website says their calendars come with holes drilled as part of the standard service and the fact that the first batch of calendars have holes drilled already. I have compared the order forms from each batch and the item description is the same with 2. This is clearly a mistake on their part as the hole-drilling is part of the standard service for calendar orders. Hooman Shirian even told me to deal with the issue myself and that he will not accept transportation costs of shipping the calendars to them for rework and shipping them back to me. We did eventually worked out a deal where he would offer me 10% discount for my next order of calendars. However, when I pressed him over email to send me a detailed confirmation and guaranteed agreement that the 10% discount will be honored by them no matter what time next year I place that order, the company just down right ignored me. This silent treatment has given me the impression that they have absolutely no intention whatsoever to honor that 10% discount deal. As far as I'm concerned, it is a breach of contract initiated by them for a poorly executed product and service job. After a comprehensive reinspection of the calendars from this recent order, I have discovered numerous flawed printing jobs that render those calendars unsellable to my customers. This quality issue has also showed up with the initial batch of order and I have brought it up with them and warned them that I cannot keep paying for calendars made by them that I cannot sell or even present to my customers. Also, whoever ran their front desk is so terrible with communication. I bought 1000 business cards from them on a separate order and paid for UPS shipping. She called me 4 days after the order to tell me to come and pick up the business cards. I shouldn't be arguing with her for 5 minutes to look carefully at the invoice that I paid for UPS shipping and that it should be on a UPS truck already. read more