What a weird flex this place is. You're only allowed to pump gas facing a certain way so if there's…read moreempty spots, but your tank is on the other side you're not allowed to use it. The attendant comes out and yells at you. Definitely won't be going back here. I know their gas is cheap but screw that.

I don't care how cheap your gas is -- when your workers treat me badly, I will not come back ever…read moreagain. If we don't have good standards for ourselves, then how can we expect our children and other people to have standards for themselves and each other? This happened this morning, 10/21/25. I waited in the left-hand lane for my gas. I pulled forward when there was an empty spot. My gas opening is on the left side of my car, and I'm not a big woman. I have a new car and didn't want to scratch it, so I turned my car around and pulled in so my gas opening was directly in front of the nozzles -- blocking nobody! I wasn't even out of my car; it was still on, music playing, and my windows were rolled up. Suddenly, an angry man started flinging his arms around to my left, screaming and shouting while walking toward me. At first, I didn't even realize he was yelling at me (honestly, I thought maybe he was on drugs) because I had no idea what I could've done to upset someone that much. The man continued mouthing off to other people getting gas about me at the same time. I rolled down my window and asked, "Are you talking to me?" He screamed, "Turn your car around or leave! I don't want your business! Turn your car around or leave!" I was shocked, appalled, and in disbelief. Why would anyone treat someone this way when they're simply trying to get gas? At first, I didn't even know he worked there -- until I was driving away and saw him walking into the cashier's booth. A better option would've been if the cashier had calmly walked up to my car, knocked on my window, and said, "Excuse me, could you please turn your car around? We prefer all cars to face the same way." I would've immediately apologized and said, "Not a problem." But instead, he chose to embarrass me, be rude, lose a customer, and annoy the other people around him too.

The man I've seen working there for a couple decades or so (maybe owner, maybe manager, Idk) is…read morevery nice & I've always liked him. However, the man working 7/27/25 in the afternoon is very CONDESCENDING. I've been a local resident for the better part of over 5 decades & I'll never go back again.

The service here sucks.. the workers are rude!!! Theres a lady with a really thick accent who has…read moresuch a bad attitude and the other male who i think is the owner has a nasty attitude as well. Im starting to think its racially motivated because I've heard them greet and talked to all the other people in this neighborhood but as soon as I come in, they don't even say hello or ask me how's my day they don't say thank you for your purchase. There's no sense of customer service here. This gas station is horrible! Not to mention the bathroom is always dirty. There's no soap they barely have any toilet paper!!! if I could leave zero stars I would

Terrible car wash. Weak wash, drying, and left residue on the car that seems impossible to get off…read more Ended up spending more time washing those residue off !

Filled up here after church I needed air in my tire. The women refused to turn the air on for us .read more

My heartfelt appreciation for Mr. Bao Tang expertly fixing my car for smog repair. In no time he…read morefigured out a few problems that 2 other places could not find in a timely manner. My car is very old, so a lot of places can not fix it. Very honest and gave me a good price for fixing everything. This definitely will be my go-to place for smog and repairs. Thank you very much Mr. Bao Tang Jan

Cheap gas, clean store, good selection of everything you will need. Love stopping here.read more

Went in for the first time after seeing this station be completely rebuilt and it's super clean and…read morehas a very good store. The Asst. manager Mark (who was behind the counter) recognized me from years past in going to another station. He has great customer service and always is good to see. I'll be a regular costumer from now on.

I paid cash to the cashier I gave her $100 and she only entered $80 for gas. I got ripped by $20…read moremake sure you get a receipt before you leave cause she's stilling cash transactions.

The pumps continue to work well here. I have never gone inside the convenience store, so I can't…read morecomment on the customer service. This Shell does not have a car wash. Gas prices are average. There are multiple entrances to get in and out. All in all, this is a decent gas station, but it doesn't stand out.

Got Gas this morning at this Shell station. The station was well maintained, and of course, no one…read moreis happy with gas prices, with regular being $4.99 a gallon. Shell is a good product and the quality of fuel is very good. I was in and out and did not have to wait to charge an electric vehicle. Thank God we still have access to clean fuel stations such as this. Recommended.

Pumping gas is a mundane task - but you can easily tell the locations that care for their equipment…read moreand the ones that make you feel gross touching anything. This location is the former. The facilities are immaculately kept. The rubber on the pumps is fresh and not grimy, the bathrooms are sanitised, and the food mart is well stocked and organised. Not to mention, the touchless car wash (which is better for your car's paint) works perfectly and does a thorough job. Rare gem in the gas station world.

hi all, fyi the chevron at the corner of hampshire and willow just refused to refund me after i…read morepaid for a $15 car wash and the car wash is not working. I was given multiple codes none of which worked. I took a photo of the machine to show him it was not working. He knows its broken and he still did not shut the car wash down. I did call TOPD but she said it was civil and she would not help me. So beware!

When I went into the Food Mart. The woman at the counter seemed forced to say "OK". When I asked…read moreher how she was doing. Then, when I told her, "Thank You.". She said, "Bye, bye". Almost sarcastically. Trying to get rid of me. She seemed more interested, in finishing her cleaning. Than helping a customer (Myself.). I understand keeping the area clean. However, customer service should always come first.

I don't frequently come to this gas station unless I am in the area and urgently need gas. The gas…read morestation is close to the 101 freeway, and it offers multiple entrances to get in and out. The pumps always work well here. I haven't been inside the convenience store here, so I am unable to comment on it. The gas prices are reasonable. This is a decent gas station, but it does not stand out in my opinion.

The cashier guy who is supposed to be the manager has an horrible attitude I hope he is not the…read morereal manager from this store Even made me lost 20$ for going back and forth with him I had a really bad time with this guys

This is a wonderful little gas station, right in the heart of Thousand Oaks. Their gas prices seem…read moreto be lower than the price gougers on Thousand Oaks Boulevard. The additional benefit of this gas station over others is that they have a very reasonably priced car wash on the premises. This makes things convenient, especially in the rainy/winter season, when cars get dirty, and need a quick wash, but don't justify a full service hand car wash.

If I could give zero stars I would. If there's not an issue with the car wash or a rude attendant…read moreor the pump stopping mid cycle, it's the most condescending ppl who work there when you go in if there's any issue. Definitely not going back here. Unreliable and rude