I contracted USA auto transport to pick up my vehicle in Washington and deliver to California. They showed up when they said they would and they were very communicative in California to make the connection with one of my family members for her vehicle. Very pleased with their service. Very prompt and responsive. Great price for exactly what I requested. Thanks guys read more

USA Auto Transport - Seattle - Technician unloading car - Vehicle Shipping Near Me

Terrible experience with the service. I'm sending my car from Seattle to San Jose The company required FULL PAYMENT 1 day before pick up. Cancellation fee $150 if you're not inform them 5 days before the reservation day which is understandable until you there is a PROBLEM. They scheduled a 3days window for pick up from Fri - Sun. Then 1 day before the pick up the gave me a 6HOURS window from 1PM - 6PM on Friday. The driver that texted me name Andy (this gentleman has ZERO idea whats called customer service) he's from the 3rd party company name ELITE SERVICE. He didnt let me change the it from Fri to Sat by texting "No, tomorrow only". Because of the company's policies so I'm okay with that but had to change the pick up destination to my wife's work place. On Friday I heard nothing back from the company eventhough it's 5h30pm. Texted Andy the driver, called him multiple times but there's no answers, not even a message. I had to messaged Reece the receptionist, tried to reach Rebecca the accoutant, John from DispacthTeam still no replies. 6h30pm none of the staffs answer my calls, texts or emails. At this point I just want to cancel my reservation but they took the whole payment already and not sure if there's gonna be a conpensation as the company didnt keep their reputation. My wife finished work at 7pm I told her to stay until 7h15 if the driver arrive. 7h30 when my wife on her way home, the driver called her said he 12mins away so she had to come back. The driver picked up our car is Michael not Andy who texted me in the first place. At 8pm Reece the receptionist emailed me said he couldnt get ahold from Andy and will keep me update ASAP. This showed how unprofessional the company is as I got my car delivered at 7h45 already but still they didnt know what's going on. Till the day my car is shipped to San Jose they still not send any updated email only if you email them first. I believe that as long as they got the money they're done with their part, everything else is the 3rd party fault. Big thanks to REECE as he's the only who took care of us eventhough it's 8pm I know he's not supposed to be working at that time. About USA AUTO TRANSPORT I would not recommend this company to anyone that need a transport service in the future, I hope anyone who's about to choose the company look at this review and have an idea about what might happen to you and how irresponsible the company is. read more

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Terrible service guaranteed could have vehicle picked up within 3 days, on the third day called said they could pick up for 300$ more than original quote. STAY AWAY FROM THIS COMPANY read more

Used Seattle Auto Shipping to transport 2 vehicles for a state to state move. Tom got us a great price and the dates we needed for the move. Customer service along the way was phenomenal. Driver at pickup was super great and delivery driver kept us updated throughout the process. read more

USA Auto Transport - Seattle - Vehicle Shipping Near Me

Car pickup for a $200k+ Audi R8 was very bad. Paid $1400 for Seattle to LA enclosed trailer. For pickup -- driver couldn't fit the car easily in the ramp, and made me stand in the ramp just to hold it down so it could work. They should have brought a second person or a different ramp for a low sports car. He was also nervous and unsure, and when he pulled in the car it was so close to the side he couldn't get out of the side door and climbed on the top of my car and slide down the windshield. For drop off -- driver was also late by a day. The text reminders said Nov 3-4 and they said the driver would call day of for drop off. He did on Nov 4 saying he'd be there in evening time. However I got a later call he wouldn't be there til 11pm and asked for the next day Nov 5. Overall -- I had to rebook my work flight from 5th to 6th just to wait for my car. They said it's guaranteed in 7 business days so it's technically within delivery window, just the driver confirmed Friday 4th on the phone and then changed to Saturday 5th. It felt uncomfortable with the loading experience and unreliable with the delivery window. The car didn't have any damage thankfully so I added a star. To resolve -- I spoke to their team who called for feedback at the end and asked to amend the issues. Edit: they have escalated to management and we're very helpful so added another star to make it 3. To close, I don't recommend for luxury cars as the pickup was a scary experience -- in my search, I found the place with best ratings and quality price (since I don't mind paying for great work) but the service was bad overall and caused me a lot of stress during my move. read more

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On, time and reliable, at such a great price. Got my vehicle shipped from coast to coast and I couldn't be happier with my service and how seamless everything was. Thanks to everyone involved! read more

I live in Seattle but bought a car from a friend in Florida. I was starting to get overwhelmed researching shipping companies / costs since all of the websites ask for your info then spam you with various quotes. I finally figured out that I could just call a local company even though the car was out of state since Seattle Auto Shipping is a broker and schedules the actual shipping with one of their various partner transport companies depending on the location (they used USA Auto Transport for my shipment). I spoke with George and he was very helpful in explaining the process, answering my questions, and helping me get started. They shipped my 2010 Honda Fit to Seattle from south Florida for $1,200 (which is the going rate on an open air / uncovered semi. Covered shipping is extra). The price included their insurance coverage up to $100,000 (It's still wise to have the car be insured with your company as well) and they said I could put up to an additional 100lbs in the car if I needed anything else shipped with it. I called on a Monday and they were able to arrange USA Auto Transport to pick up my car on Wednesday. They guarantee it will arrive within two weeks but it only took 8 days to get here. They also won't charge your card until they have picked up the car. They picked up the car from my friends house in south Florida and, while they do offer door to door service depending on the location, I live on a very steep narrow street so I met the truck driver at a spot about 10 minutes away that was more suitable for him to unload. He called / texted me as i requested on the days leading up to his arrival to update me with his ETA. I examined the car for damage (I had my friend take photos before it was shipped) and found none so I signed off and that was it! Overall, I'm very happy with the service. I recommend calling as I was unfamiliar with the process of a shipping broker but George at Seattle Auto Shipping told me everything I needed to know and the process was exactly as he described. read more

USA Auto Transport - Seattle - Honda Fit was shipped from south Florida to Seattle. - Vehicle Shipping Near Me

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I used USA Auto Transport to ship my vehicle from Seattle to LA, then back again from LA to Seattle, and my experience with them has been really great. They worked with me when I had a last minute schedule change, on the initial trip, and the driver, Serj, was very communicative with me during the process. I want to thank them and Serj for their patience and understanding with me as this was my first time utilizing an auto shipping company, so I was a little frantic about it! On the trip back to Seattle, I worked with Tom who did a great job ensuring the contract was correct, and I was so happy to have Serj again be our driver as I felt really confident and safe that we would receive our vehicle in perfect condition and on time...and we did! While it's not exactly inexpensive to ship a car across the country, I would use USA Auto Shipping again in a heartbeat. read more

Seattle Auto shipping got my car to where it needed to go in one piece. Reasonably priced and very helpful. I would recommend them. read more

USA Auto Transport - Seattle - My car getting inspected before being loaded onto the trailer and getting shipped. - Vehicle Shipping Near Me

USA Auto Transport is a perfect example of how successful businesses should operate. They provided start to finish service and reliability. Their customer service was friendly, prompt and timely in all communication. Their driver was accomodating and friendly even when the pick-up location I provided proved to be difficult for their truck and required more time to facilitate. He remained calm and manuevered his truck to make the location happen. Upon delivery, he took the time to drive my vehicle into the gated community whose entrance was too narrow for the truck and delivered my car to my door. The entire process took 3 days, quite impressive when compared to other companies' delivery times!! My friend has used this company 2 years in a row is also very pleased with their service and reliability. I highly recommend them! read more

My car was picked up in Seattle Wa and transported by Ivan to Lexington SC. I was initially very nervous about sending my car off with a stranger. Jordan B was professional and courteous and answered all my questions which is why I chose this company for the transport. Ivan who picked up the car was professional and put me at ease. He was quick, the car was picked up on Friday morning in Seattle and in Lexington SC on Tuesday morning. He obviously didnt waste any time. Thanks again. read more

USA Auto Transport - Seattle - Baby girl leaving Wa St and headed to SC - Vehicle Shipping Near Me

1.03.2022 I'm editing my review and adding two more stars as the company reached out to help my family and me. I've been working with Bruce and he's been tremendous in listening to our frustrations, as well as helping us with a rental car for a week. Bruce's help lessened the burden on my family, and for that I'm grateful. I live in California but purchased a 2018 BMW M3 CS from a dealership in Seattle. I googled the top 10 auto transport companies in Seattle, and this company came up. I gave them a call and spoke with Jordan. Jordan was very nice and courteous. He informed me my vehicle would be insured up to $100,000 should anything happen to it, and that they would be in communication with me during the entire transportation process. As other's have noted this company is a shipping broker. I received a text message from USA Auto Transport that my car would be picked up on Dec. 4th or 5th. To my surprise my vehicle was picked up at the dealership I bought it at by USA Auto transport on Friday, Dec. 3rd. Thankfully the dealership let me know my vehicle was being picked up and was kind enough to take pictures and send me a link to the bill of lading. I never heard anything from Seattle Auto Shipping or USA Auto Transport. I called Seattle Auto Shipping on Saturday, Dec. 4th to inquire about my car, since I still hadn't heard from them that it had been picked up, and hadn't been informed of their delivery schedule. I received a text message from USA Auto Transport stating the driver was working on his delivery schedule. Sunday I received a text saying my car had a rough delivery date of 12/7-12/8. Monday I received another text stating the estimated time of delivery was now 12/8-12/9. I received a call from the transport driver on Tuesday evening that my car would be delivered late afternoon on Wednesday. On Wednesday about 3pm I called the transport driver to see if he was getting close. I was informed by the transport driver the Tesla above my car caught fire, the fire dripped down to the top of my car, and my car caught fire and was destroyed. The driver sent me a picture of the Tesla on fire and the fire dripping down onto my car. NO ONE from Seattle Auto Shipping, or USA Transport called to let me know. I had to call Jordan at Seattle Auto Shipping to ask what happened. He transferred me to another department. I ended up speaking with Bruce. Bruce informed me that he was sending me an email with all the pictures of my car. No one informed me where my car was taken. I had to text the transport driver for that information. Bruce from Seattle Auto Transport informed me I would need to deal with USA Auto Transports insurance company. It's been a hellish nightmare since. If you have the ability to go pick up your car and drive it home, I would strongly, strongly suggest doing this. read more

USA Auto Transport - Seattle - Vehicle Shipping Near Me

Lady was rude and kept saying it will cost you and kept going on about I'm on an island and it's not we are on a peninsula. She didn't want our business and it was obvious. Don't use them read more

I recently moved from San Jose CA to Kenmore WA recently. I am very happy with the service provided USA Auto Transport. Their quote was competitive and customer service was friendly. And they tried their best to accommodate my schedule. Initially I was worried that I might not have the car after I arrived in Seattle, but fifteen minutes after my plane landed, I got the message from the driver that he was on his way to deliver my vehicle . The driver was very considerate. My house in Kenmore is on a small street. After unloading my car on the main street, the driver drove it to my front door. And he had to walk back to his truck while it was raining. I will highly recommend USA Auto Transport. They are one of the best. read more

Recently utilized the company to ship 2 vehicles from Washington State to Fort Worth Texas. Originally we Had a reservation for months with a different auto transport company. The day before they were supposed to come get the vehicles they notified me that they didn't have a driver available and weren't quite sure when the cars could be picked up and also told me they had to increase the price by $400 period of course I flipped out because we were flying out of the state in a few days and this was the last thing I wanted to deal with. I did a quick search on Better Business Bureau and came across USA auto transport. The reviews on there were positive so I decided to reach out. After talking to the customer service route for about 45 minutes we signed a contract with the. 2 days later my vehicles were picked up on time when though there was a crazy snow and ice storm happening. The transport driver was very kind and also kept in touch with us on his way to our house. During the transport process the company also kept in touch with Is us on anticipated delivery times. We were flying into Fort Worth on January 12th and and to our surprise the driver Had given us a few days heads up that he may be there the same day we got there which was awesome as it would save us some money with a rental car. We landed on the 12th and heard from the driver just like he said he would follow up. Unfortunately he had a headlight go out during during the last day of the trip so he had to pull over to make some minor repairs that did putting behind a few. Are vehicles literally arrived the very next morning right at 8:30 am. This was so amazing and meant so much to us as it ended up saving us lots of money for a rental car. The 2nd driver who did the delivery was also so friendly. Other than our cars being dirty which is very typical, (lol), They had been taking care of and were great shape. The drop off delivery process was effortless and very streamline. This company definitely made our transition to our new home alittle less stressful. read more

Shipped my car within a day of calling to schedule across the country. Very efficient and easy to use service. Fair price also. Driver was friendly and quick. Car in one piece most importantly!:) read more

They suck they won't even deliver door to door like they advertise, they want you to drive to the nearest location then they'll ship your car. Well then change your advertisement to say, "ships door to door at only Seattle auto shipping discretion" you're not a valid customer and we don't take our business seriously. Haha what a joke. read more

This is a good company. I contacted them to ship my car from TX to WA. I talked to Bill. He replied me quickly and answered all the questions professionally. He also gave me a discount. I would recommend this company to everyone. read more

I am pleased to use this company to ship a car from Seattle to Los Angeles. I had a friend who was moving to Los Angeles and she didn't have time to figure out situation with her car over there but she decided to take her car to Cali. Well, I organized shipping for her and her car was successfully picked up at her place and delivered within a few days without any problems, scratches and headache (!!). The service was provided with door-to-door delivery and that is a thing! They called 30 minutes prior to arrival, we signed some paperwork and the car got unloaded. I never thought that auto shipping can be so easy made. The company was very helpful at the begging until the end. The office called after receiving and asked if the car was received well. What a great customer service!! Thank you guys for making my friends life easier !! read more

I had my car shipped from Seattle to Ohio. my car came literally in 5 days in perfect condition. The driver communicated with me the entire time. I've used other shipping companies in the past and this company by far is the best . If your looking for excellent and quick service this is the company to go with. read more

I've had my car shipped before across country and I was leary about picking another auto transport company. So I tried these guys, and I got very lucky, they picked up on time right at my condo gate the fella was very nice checked the car good and was on his way. The car arrived without incident in 8 days exactly as they said, so I'm very happy I picked this company. read more

The moving was very smooth. I was able to make a reservation at peak season (July) within 4/5 days and the moving only took 3-4 days from Washington state to South Carinola. Fully satisfied. Nick provided great help! I am fully satisfied and will definitely use this transportation service when I need. read more

I went on a month-long business trip in San Diego and I had to have my Legacy shipped because I did not want the hassle of having to call for a cab each time I needed to go around the city. It was somewhat a last-minute transaction, but I am very thankful that Seattle Auto-Shipping accommodated me. The on-time delivery was a pleasant surprise; thank you for being very efficient! I will give you a call again. read more

Car transportation couldn't have been any easier! I had to drive a uHaul for my move and needed help moving my vehicle. With a simple phone call, Seattle Auto Shipping arrived to my old place to grab my car. A few days later, my car was in my hands and my transition was fully completed! Very competitive pricing and great customer service makes this company my go-to for car transportation in the area. read more

I went on a biz trip to WA last month and I wanted to drive my new Fusion, but there were last-minute changes and I had to take the 5hr flight instead. Renting a car in Seattle isnt an option so I looked for car movers on the internet. Seattle Auto-shiping was the easiest to talk to. My car was transported to Seattle safely and was delivered to my hotel on time. Keep up the great service! read more

Spent hours researching a last minute option for transportation of a vehicle and landed on Seattle Auto Shipping. It wasn't the cheapest choice I had, but the results were well worth it. They were very responsive and helped me immediately, scheduling for next-day pickup. My car arrived in pristine condition. Highly recommended! read more

My sister is buying a new car and she wanted to give me her old BMW in the process but the only deal is that she's in Seattle. So since the both of us are of the working class world with not much time off, I figured that I would need some kind of tow or one of those auto transport truck companies you see on the freeway carrying all those cars. I searched around and found Seattle Auto Shipping and gave them a call to figure how much would it be to transport it to Southern California. I spoke to them and they said they would also guarantee that if anything happens to the car, their insurance would cover any damages. Using their service is definitely a better deal than buying a car and so we set a scheduled time for pick up and delivery dates and time. Overall, they lived up to all my expectations and were definitely helpful and courteous throughout the whole process. Thank you team, happy that I got my car now! read more

Excellent service. Some things are just important to me and communication is one. I was able to receive communications from the driver regarding his location and estimated delivery time. He was professional and courteous and suggested that I contact the company if I had any concerns or wanted to know his location during the week. I was extremely nervous about shipping my car and I will definitely use their services again and would recommend. Price was great as well. I didn't go with a cheaper service as I really felt a connection from the first time I conversed with Seattle Auto Shipping. read more

Great reliability and incredible pricing makes Seattle Auto Shipping the best transport company I have ever used! They came through for me when my original transporter had truck issues. They were able to accommodate me two days from our conversation and set everything up perfectly on time. They were a couple hundred dollars cheaper as well! You can't go wrong using these guys. read more

I shipped my car way back in January from Seattle to Chicago. George handled things over the phone with me. The price was competitive. The trucker who picked up my car was great and it was delivered on time. Also, it was door to door. Great service all around. Thank you. read more

I moved from Salt Lake City Utah to Seattle this Spring, I am pleased to use it again or recommend this company to my friends and relatives. They delivered my car in a very good condition. Other company required the customer to go to certain parking lot to pick up your own car from their huge truck. This company will deliver your car right at your door. read more

I spoke with reps. of seattle auto-shipping for the transfer of my Acura to my cousin in LA. She quoted me a price I thought was very reasonable considering all things, and even made sure I was given updates the entire time of the transaction. The car got there in great condition, on time, and the driver was very professional. It's worth the price, I am happy I chose to do business with them. read more

Very professional organized operated stuff. Customer service over the phone were incredible and super kind with sense of humor. Arranged date and time for my car to be shipped to California. Everything was done perfect as they promised. Very efficient, hustle free and no damages of my car. Will definitely use Seattle Auto Shipping again if I need to. read more