We found and have been going to this shop since we've moved to the area. It is a perfect alternative to avoiding the astronomical dealership prices. They never disappoint. They were able to fix our alternator and serpentine belt in a matter of hours. The price was unexpected but reasonable. They were honest about what needed to be done and gave several options that we had available. I never feel like they are unnecessarily upselling and I can depend on the job being well done. Everyone from the mechanic to the service desk are personable and professional. Not having a vehicle in this Vegas heat is an absolute no. We are very fortunate to have USA Auto Service and will continue to return for all our vehicle needs. read more

USA Auto Service - Picking up my vehicle. - Oil Change Stations Near Me - Henderson, Nevada

Second year I've gone to USA Auto on S. Boulder Highway to get a smog check and both times it's been a positive experience. The price was great, the receptionist very nice and helpful and the smog check was quick. I plan on going back next year! read more

Sam and his crew are MCID. Always takes care of me. Seems to bring me down off the ledge when I freak out. read more

I really like the receptionist! service was great. been coming to your eastern shop for 16 years. thanks for the coupon!!! Also you sent me several emails giving pricing. My dad took his car today and really liked The last that did the smog!! read more

I went to get a ac diagnostic and the mechanic lied and said my compressor was going out which wasn't at all and he was trying to charge almost 3,000$ so I took it with a second mechanic just so he can tell me that the Freon was low and needed to be recharged ! They are crooks please don't go here the only good thing from all this was the front desk person he was very very nice i honestly wasn't going to write this because of him but I don't think it's right wat they do how can you just expect a person to be ok with you practically robbing them in there face I WILL NEVER BE GOING BACK TO THEM ! read more

Came here to get my car checked due to a small rattle noise coming from bottom of car to figure out what it was since I cannot get under my vehicle. Ended up walking out with an estimate of $1900 to fix my car supposedly my catalytic converter was "broken" also with an unexplained exhaust repair. Went home, called my mechanic friend and he was able to fix it for $60 as it was only my heat shield making a rattle noise. He was able to Remove it & problem solved! Stay away from this place as they will try to take complete advantage of you. I just saved myself a months worth of rent not getting any services done here!! read more

I called for a battery for my car. The lady on the phone wasn't even paying attention to what I wanted. I had to repeat myself 3 times and put me on hold 3 times. Got a quote for $379 dollars for a battery, labor, and reset computer costs. Well the 2017 VW Passet does not require reset. This place has horrible customer service over the phone and outrageous in price. I went elsewhere for $211 dollars with 3 year warranty installed and no computer reset required. Shop around before coming here for a car battery read more

SCAM SCAM SCAM ALERT!!!! I'd leave zero stars if I could. Went in for an oil change and left with an estimate for over $6k. 99 Tacoma has weeping oil leaks. Not even enough to for one drop! I've built race motors and I know I could literally re-torque the bolts and it would be fine. Oh, and it needs shocks. I was told they wouldn't do an oil change again unless all the work was performed, because it was a liability for them. There is no liability! You informed the customer of any recommended repairs. It's on the customer! BUT, They offer financing with no credit check. I can't imagine the interest rate! And a few days later I noticed they left greasy handprints on my hood that collected dust. Not a big deal to me because it's a work truck, but imagine taking a nice vehicle there! Rahim, I don't expect or want an apology. I'll just handle everything myself. read more

USA Auto Service - Oil Change Stations Near Me - Henderson, Nevada

Another day, another cheap... wait, free? I had a nagging in the back of my mind to google some cheap smog checks after I saw an ad while driving around. Lo and behold, USA Auto Service (and their sister brand Purrfect Auto Service) appeared to be offering $9.99 smog checks as per the coupons posted on their web site. I decided to go today in the late afternoon. This location was the most convenient for me. Unlike the $18 smog check stations at some other businesses in around South Boulder Highway, this is also a mechanic. So instead of just pulling in or whatnot, I decided to walk into their small lobby / waiting area and told the employee that I was interested in a smog check while placing a printout of the coupon on the counter. The employee asked me for my key, then inquired as to whether I'd been here before, to which I replied no. Then she requested my zip code, which I gave. FYI, it's a nearby Hendeson zip code. At that point, she dropped a bomb and said it'd be free, but just tip the mechanic. So I did. I gave him the $10 which I was intending to pay anyway, and he handed me the usual printout with fees totaling up to $9.99. I'm not one to look a gift horse in the mouth, so I didn't ask why it was quoted as free. I will say that the key takeaways are that it was about as fast as any other local smog check, and it was cheaper. Just how much cheaper may vary for some reason, but if it's $10, it's still worth it if you're in the area. Hopefully, their other locations would work just as well if you live elsewhere. As for me, I think I've finally found my go-to spot for the absurd annual smog checks on my still fairly new hybrid vehicle. read more

USA Auto Service - Entrance to their lobby / waiting room - Oil Change Stations Near Me - Henderson, Nevada

If I had the option to give negative points, I gladly would. Horrible place! To start with, the guys out in the shop have absolutely no manners--they don't ask what you need or even say good morning or good afternoon. Zero courtesy; just a dirty look, as if to say, "What are you doing here?" I took my car--a white 1995 Corolla (so the workers there know exactly who I am)--in for a smog test. They took hours to run the test, and the worst part is you can't stand there and watch what they're doing to your car to verify it's actually being done. At one point, when I peeked over to see why they weren't finished, one of them was looking at and feeling or moving the car's bumper. That wasn't necessary; I didn't bring it in to have the bodywork checked at all. In the end, the three guys outside were just chatting while the car sat there turned off. Why didn't they come in to give the diagnosis or say it was ready? No, they kept me waiting for hours. And the result, amazingly, was that it failed--supposedly because there was visible smoke, the gas cap wasn't closing properly, and--obviously--high emission levels. So, I went to another place--a kiosk that only does smog tests--and guess what? My car passed. Why? Because the car is in excellent condition--ZERO SMOKE! This is the part that really stood out to me: when you drive your car, you know if there's smoke or not. The guy at the kiosk told me they should have shown me the smoke. Of course, they didn't, because there wasn't any smoke! The kiosk guy revved the engine twice and showed me there wasn't a trace of smoke. And the gas cap closes perfectly, of course! And don't even get me started on the emissions! I've had so many things repaired on it, and I know they're done right because I did the work myself! I know about cars. All they wanted to do was rip me off! What for? ...so I would have my car "fixed" there to pass the smog check, and so they could charge me thousands of dollars. Just because I'm a woman, they think they can pull a fast one on me! But they were wrong; I proved it by going straight to a smog-only station, and the car passed perfectly! I DO NOT RECOMMEND THIS PLACE AT ALL. They lure you in with low smog test prices just to take advantage of you and squeeze more money out of you! Terrible work, terrible people--"mechanics," I suppose. The only kind and attentive person is the guy at the counter; other than that, they aren't worth it! Don't go here--unless you want fake diagnoses and to have a ton of money taken from you! read more

Went to this location which was close to my house for a smog check the employees Enrique and Genesis in the office were very helpful and Hector greeted me right away and answered all the questions I had. read more

Jose and Hector took care of me in a professional manner. My smog test was quickly completed within 15 minutes. I have been coming to USA for more than two years for both of my vehicles. I recommend them to others. read more

These guys are awful and rude I had a new air compressor put in my car..it still works however they kinked 1 of the hoses Shoddy work. Pressure you into koalifi lease with very high interest if you don't pay off in 90 days. These guys are a rip off..don't take your car there. Period!!!! read more

I take care of my car with the utmost priority and recently I had a code lit up on my dash. I failed the smog cert and need to take it to the repair shop to further deep dive the issue. It was a Saturday press for time and my regular shop I take it into was booked. So I look on the smog repair list and seen this shop was close to me. I took it in right when they opened and the nice lady up front told me it would be about 30 min to diagnose the problem. About an hour and 10 min later the lady went to get the person who was I guess diagnosed my car and asked me like (what's the problem?) "can I help you"? I told him I wanted to know the status. He said he's still working on it and I left like i was the problem. Comes back in calls my name and said he texted me the quote. I start looking at the quote and he's got transmission oil change (which I already did I took off my entire pan to change the oil with a new seal 2 months ago), (steering fluid, brake fluid, cooling system flush, fuel injection cleaning) all which have been done and added $1,000 other repairs that are not necessary. The total proposed repair after 1 code that the smog center called out was a total of $2,167! He told me 4 codes came up defiant like I had to get this done. Did one of the codes that came up also said you need your fluids replaced again and didn't check or to ask me? LMAO!! I am all for needing to get repairs done that IS NECESSARY but to come in and quote me all these repairs without even having a discussion after the response was "it's all related to the emissions you know??" was beyond me. Meantime I had to get out of there and called my mechanic told me to come on down he'll make room for me. Dropped my car off.. got it done AND he included the smog certification all for $600! All he did was replaced the part exactly what the Smog center said that needed to be replaced. This guy sits out on the shop and quotes all day long to meet a quota for the shop owners and sees what sticks. Lesson learned.. you think you can go to these repair shops and have some kind of trust that they will look out for you. This is not the case with USA Auto Service. I feel for people coming in this place that don't know better. Be warned. They are a bait and switch company. They will add repairs to your car that isn't necessary and make you feel like they got you! Ridiculas! read more

First time I needed to smog my car, so I searched for the cheapest location near me. When I pulled up Marco greeted me in the parking lot and was able to get me in quickly. Inside the shop is clean and the technician was nice. Add that it's$10, and there's no better option in town. I'll be back for sure. read more

This place is awesome. I came here this morning and they saw me right away. I needed a smog for the first time. And they were very helpful, they helped me. I was in and out with him 5 minutes. Miguel and Marco are the best. Come, see them if you want great friendly service. I appreciate their friendliest and a quickness of their help. I will be back. read more

USA Auto Service - This is my wrangler at their shop that I needed to get smogged. - Oil Change Stations Near Me - Henderson, Nevada

USA Auto Service conducted my Smog test. I called ahead to see if we could get a smog test done. We are so impressed with their service. My registration is due this month and with the holidays, it has been a packed schedule. They were very helpful in letting me know that there were two people ahead of us so we might have to wait a little bit. Front desk was super helpful in getting us situated and taking care of us. It was a very quick and easy process and highly recommend others to come and get their smog test done. Thank you for your excellent service Boulder USA Auto Service! I will definitely be coming back here! read more

Upsale Upsale Upsale - I went here a couple of months ago for an oil change and they tried to upsale me. My husband went here a few weeks ago for a smog check and they tried to upsale him. I just went to their other location on Boulder Hwy (1425 N. Boulder Hwy) for a smog check and the same thing happened again - upsale. I have used other locations for oil changes and smog checks in the past and no one ever tried to upsale me. Not sure if this is just these two locations or if the entire company has gone to this method, but it is certainly not good and they have lost our business! read more

This is a SCAM shop who take advantage of our elderly or anyone who doesn't know about cars their oils they use the cheapest on the market and dont even carry batteries they get them from autozone save yourslef the hassle and go else where. YOU'VE BEEN WARNED read more

Vinny an the lady up front Are great people very honest an knowledgeable iv been coming to this USA ever I moved here I had a great honest mechanic in California So it's refreshing to find honest people are still around Thsnk u Vinny read more

I needed to get a smog check for registration so I took it to USA because it's only $10 I pulled up and they said they would have it done in about 10 minutes and they were right they came back to me. Unfortunately I didn't pass because I needed coils which I already knew And spark plugs and he said he would go ahead and do a fuel injection cleaning I was scared because at Hyundai they wanted 1200 just for the coils, however, he came back to me and said it would be 800 for all of it and I was like please do it. he could tell I was disappointed because I had other errands to run and he promised me he would have it done as quickly as possible and I thought oh I'm gonna be here for at least three hours Hyundai usually keeps it for half a day. But surprisingly enough he had it done in an hour and a half. I was impressed, what he told me he backed up and now I have to drive it for a while before I can go back and get the smog. I'm really glad I don't have any lights on on my dash anymore. bonus, he went ahead and cleaned my engine too. It looks brand new. read more

If I could give negative stars I would. Paid $7200 for a "new remanufactured motor via Alex and Marco the "managers"" come to find out. They put in a used motor not remanufactured. They cut corners and are extremely unprofessional with attention to detail. I received the truck as "ready" just needs a fuel pump to pass smog. So I changed the fuel pump, truck was still struggling. Come to find out they voided my warranty because I "repaired" the truck myself even though the fuel pump has nothing to do with engine warranty. The district manager hung up last words he said was " read the fine print" so much for customer service!! Upon further inspection the intake valve runners were stuck on close. That's part of the engine. When I brought up the issues as an install problem on their end they denied any wrong doing and said I was to blame. $7200 down the drain and I still can't drive my truck because I have no idea how to fix an intake runner being stuck close. They took me through a financial nightmare. Lesson learned. Do your due diligence. Get EVERYTHING on video and writing also record all conversations. It will help when they don't follow through on their promise. They deserve to get the business license ripped from their hands. Horrible experience all around. STAY AWAY!!! read more

manager hector and mechanics are shady they do poor work and lie about everything! i took my truck in hector say he do a diaignose came back say it was ecm cost $1250 8 days later still isn't fix correctly! i file a complaint with the b.b.b. and the usa main office call capital one to dispute the charge! hector and mechanics ate rude! don't take vehicles to this shop they will ripe you off and do poor work! to everyone who has been scam by this usa auto location! you can file a complaint with the attorney general of nevada they will investigate i file a complaint! also file it with the b.b.b. , dmv, even the authority with the law they will investigate! have all time and dates with documents even witness! i had all of it file with all places!!! be a whistle-blower to protect our community!! read more

I HIGHLY RECOMMEND COMING HERE !!! . I would like to say thank you to everyone at this facility for taking care of me during these hard times . Robert was very straight forward and helped me get my car back on the road ASAP . As I am in a pinch to get my car back on the road for work with little to no money Paige helped me sign up for the finance program ! I appreciate the hard work being out in here at USA Auto Service ! read more

I use this location exclusively for my smog and oil change needs.i highly recommend them to my friends and family.

Quick fast service Damon and chewy are awesomeee!! Got smog done fast, efficient, and friendly.

Awesome, fast service! Been here twice and always right in and out! Highly recommend!

I needed to get my father's car smog checked and choose USA Auto Service @ 704 S Boulder Hwy. When I arrived, Marcos told me that I needed to return in an hour as the attendant was out for a moment. I returned and to my surprise, Marcos waived the fee! Perhaps it was because I had to come back, but I believe it was done as a good gesture that is good for business. He gained a new client! Thank you USA Auto Service for Marcos! read more

This location was so sus. Only went in for a simple smog but for some reason was asked to get out of the car. Next thing noticed was the workers looking at a female and then a lot of the workers came out and looked at the female. Then for some reason, the air filter in the car was taken out and the hood got popped. The whole scenario was immensely strange. DO NOT COME HERE ALONE. It did not feel safe even in broad day light. read more

Beware of this place. This owner tried to start up a few USA in Florida and was shut down. They lure you in with a cheap oil change then instruct the managers and techs to sell you all they can. If you check it out he was fined a huge amount of money several years ago by the state of Nevada. I went there yesterday for a cheap smog not knowing if the current USA was owned by the same guy as I am new to Nevada, yes was the answer. I have worked for Goodyear and Oreilly for 40 years just retired, was a store manager, service manager, tech, smog test and repair tech in California. As they are checking the obd2 codes for smog the tech is under my hood. You do not need to open the hood for a smog in Nevada. Starts with the bs your thermostat appears to be leaking, I told him who and what I am and he just smiled. These people are con artists at best and thieves at worst. read more

Service was quick and associates were very friendly! Prices also very reasonable!! Would recommend to others

Got a smog check on both my cars, USA Auto at this location is very friendly, honest & professional, I've been taking my cars here for oil changes also..They do a great job, try them, they'll prove it. read more

Came in for a smog check and the white mid aged lady at the front was unbearably slow and had no urgency to provide service. She kept checking her phone during my check in and also kept mixing her paperwork up. At the end of the service she was taking even longer just to ring me up. The mechanics and smog tech are nice and friendly, they do the work very quickly, but the service at the desk is terrible. A smog check should only take 10 minutes, it took TWO hours for me to leave this place. She needs to be retrained or reassigned immediately. Also, one of the techs who did an inspection on my car left oil stains on the driver carpet when they moved it in the shop. They put a 'thank you' detailing paper to cover it up but they should've been more mindful for their customer's vehicles. read more

I highly recommend everyone come to USA auto service on S. Boulder Highway. The service was quick like so quick two minutes and the customer service was wonderful. They have great deals and I'm talking amazing deals $10 oil change and $10 smog checks. They have the best prices in Henderson and they also offer financing so please go and check out USA auto services for All your vehicle needs. Located on 704 south boulder highway Henderson,nv 89015 (702)-331-3743 open from 8am to 6pm Monday - Saturday. read more

USA Auto Service - Oil Change Stations Near Me - Henderson, Nevada

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Came here for a smog check, nice friendly fast service ... got in and out in 5 min... would come back and use their services in the future

Please look elsewhere for your smog needs. U s a auto Is just out for the quick buck fail your smog. They could have just told me. My o b d was loose come back when u fix it. But they chose to charge me the smog when visually. They already knew before starting the smog that it wasn't gonna pass because of the o. B d being loose. I'm just saying it's unethical business to go ahead and do a smog check. Knowing the car's not going to pass just charges the person instead of just letting them know. Hey, you just need to screw this back in place and then we can do it for you.. #nosmog4u #badBusiness #ripoff #usaautoscam #unethical #bbb #smogscam #usaautohenderson #donttrust read more

Great service and fast turn around!!! Have used this company over many years!? First time at this location and I will be back. Thanks again!! read more

A Great Big Thank You to Marco A, and the Receptionist at USA Auto Service 704 S Boulder Hwy What an amazing staff. Great service and warm, thoughtful people. We have been using this smog check location for years, and have always appreciated their service, but today was above and beyond. The staff was not just professional, they are what made the experience so special today. I took in my vehicle to be smogged , but after I got there, I realized I had forgotten some of the paperwork I needed. The receptionist was so pleasant and helpful. She checked with Marco and Marco really came through. He knew what to do, and saved me extra trips, stress and got the job done, with a smile, even after I caused him extra work. Wow. Thank You. We actually look forward the next time we have to smog our vehicle. See you then Marco. read more

Seen the sign and came in for a Smog was in and out in about 5 minutes great customer service will be back for car maintenance thanks again ! read more

USA Auto Service - Oil Change Stations Near Me - Henderson, Nevada

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The manager, Robert, has so much integrity. I had a huge fiasco with my car overheating on a trip to Vegas last week and this guy was one of the few good apples I dealt with throughout the crazy experience. Highly highly highly recommend this shop so long as Robert is the manager. read more