Wish I could give them no stars. They sold me a mattress in 2010. In 2012 I woke up in a swamp. I peeled the cover off the mattress, and underneath all of the water saw that the mattress had 3 "year" boxes to check off - 97, 98, or 99. Clearly this was an old mattress when I bought it. I replaced it with a new one, and produced my receipt so that the 5 year warranty could be honored. I received a letter a couple of weeks later stating that the mattress would not be warranted due to the nature of the leak. The implication was that I, or someone in my home caused the leak, despite the fact that the mattress was at least 13 years old when I bought it. I spoke with the General Manager, Iftakhar Malik, who interrupted me when I spoke, was rude, and refused to honor the warranty despite all common sense. This company clearly has little regard for it's customers. Stay away. Stay far away. Or sleep with a snorkle. read more