Couldn't be happier with the personalized service that I recieved from Kelt at Sofas Etc. From my…read morefirst phone call to the store with an initial inquiry, Kelt was very engaging and truly interested in helping me with a sofa that would meet the specific needs and limitations of my room size and configuration. His experience, product and service knowledge , and customer service are unsurpassed in today's retail world where it is almost nonexsistent. I have already referred one friend to the store (who is very happy with her sofa!) and also another friend and prospective customer. Thank you so much for such unmatched service and attention!

I have shopped at Sofas Etc for several years. The store has everything not just sofas! I have…read morepurchased several rooms of furniture as well as accessories from both of their locations. Buying process from beginning to end has been very easy. If there is an issue with items after delivery, they will work with you to fix it at your convenience. I highly recommend buying from either location.

One of the best futniture stores in MD…read more The owner Ashraf was very forthcoming and honest. He took his time showing me everythibg they had to offer as well as what could be ordered. I never felt rushed in the least bit... thelast set of couches I got from them are a year and half old and even with 5 kids... still feel like the first day we got them. Definitely recommend them.

I been coming to this place for couple of years even sent my family and friends there.... but NEVER…read moreAGAIN!!!!! I had my bed for 6 months and it broke..... the frame is thin wood like paper.... Ali told me that my warranty was good for a year and someone would be out to replace it... !! Now I'm getting the run around.... imma just pay for a new bed some where else... they will not get my bizzness again...!!!!!!!!! Go spend your money somewhere else and get good customer services.....!!

On August 17, 2017, I walked into the La-Z-Boy Home Furnishings & Decor Store in Owings Mills, MD…read morelooking for a small leather rocker recliner with a high back for neck support and lumbar support. I browsed the store, tested a few recliners and narrowed down my choices. When I was greeted by Annelise Sullivan, I quickly told her exactly what I was looking for and showed her the recliners I was interested in. She told me which ones were more suitable for my needs and also introduced me to all the "bells and whistles" that were available. Once I made my selection, she told me what sales and promotions would give me the greatest discount. I placed my order and was so excited! When my recliner was ready, I was notified via phone and told that the balance was due and that I could schedule the delivery. Today, the delivery driver called me when he was 5 minutes out. A "2-man team" delivered my recliner, assembled it, tested it and was off. Boy, Oh Boy, do I love my new chair! The store selection was good, the sales associate was wonderful and the delivery team was prompt and courteous. I would definitely recommend purchasing here.

I went in for an interview and everything seemed good! However, most of the staff were very…read moreoff-putting. Maybe I didn't meet their standards, proceeded never to give me a call back to inform me I didn't get the job. I hope they don't do the same with their customers SMH.

This is a clean store, well stocked and I've personally witnessed the friendly and helpful…read moreemployees tidying the shelves to keep it visually appealing and pull any broken or misplaced items. It's a remarkably pleasant shopping experience at this location and that's worth reviewing since so many of us prefer to shop online for the convenience factor. I'm glad I stopped in and I'm likely to visit this store for housewares and gifts in the future.

Only went once in Gaithersburg, but cannot wait to return. Such a wonderful assortment of items…read morefor the home! Some things that you had never even thought of seem to be obviously almost necessities in this store.

The staff at the store was amazing! We went in to buy a couch and they were super friendly but…read moredidn't hover. The ladies we patient and kind while we went back and forth on what we wanted. Thank you so much, so excited to get the new couch today!

Yorktowne Furniture Co. (AKA Hakes Furniture Store from the past) is by far the best furniture…read morestore we have here in York County Pa. Add them to your list the next time you're looking for furniture! Here's why...Shopping at any store (for anything) is only as good as the Customer Service. The first thing that's noticeable is "Mom & Pop" atmosphere, but not in appearance. No its in the greeting, the welcome, the smile, the helpfulness, the patience, etc.etc.etc! The thing we appreciate about shopping Yorktowne is they allow you to explore without rushing you OR without feeling as though you're being pounced on before you're barely in the door. The point is, they have it all. Not only when it comes to Customer Service but also their furniture. They have many different styles and different levels of quality and price ranges. We love that the store is still family oriented upholding the kindness of original store atmosphere which has been in the community for many many years. Jess, her Husband and Son are incredibly kind and helpful! Thank you for making our purchase a pleasure and for being patient as we were trying to make our decision. You're all amazing, and it was the best experience we've had in Customer Service for some time. If that isn't enough, when we called to make a time for delivery, I had the most amazing and fun conversation with a lovely woman (we haven't met yet) as we talked and made a date for delivery. She's a great addition to your team, I appreciated her fun loving personality, she's perfect! AND--we certainly will not forget the young men who made the delivery just as pleasant as the first step in the store. They were very personable and friendly, so thank you guys for closing our experience with your pleasant and professional service! "Rare" is an excellent word (in this day and age) to describe our experience at Yorktowne Furniture, Co. We can't say enough good things, can you tell? We love our Sofa!!! Terry & Vicki K

HomeGoods is a catch-all home decor store that I visit about once a year, around Xmas. If I were…read moremade of money, I could probably do all of my xmas shopping here, and I shop for a lot of people. Giving gifts to the people I care about is definitely one of my love languages. Unfortunately, I'm poor so I only ended up buying some Xmas cards because they made me laugh. I don't even need xmas cards. I only sent 2 this year.

This store sells large furniture but doesn't deliver? Is it expected that everyone in America has a…read morepickup truck? The staff was nice and we found great stuff but we had to rely on a guy whose number they gave us and delivered after their other job. Not the best set up. a business the size if Homegoods/TJ Maxx/Marshalls should do better by its customers.

I googled this store to check current hours, but the website says "Permanently closed".read more

Things You Love is a nice little antique store in a part of Reisterstown that's heavy with them…read more The store is an old, remodeled log cabin, and turned into a gift shop. The part of the store with the counter, the register and the high-end display items look like they might belong on Fifth Avenue - if they dealt in such things, I suppose. I found all of the staff to be incredibly helpful and polite, and were even willing to negotiate a bit on their prices. (I try not to push that envelope in such places, it seems and feels a bit tacky or low-class.) Most of the items are really nice, and the rougher items still fit into the "shabby chic" range - and are priced accordingly. The layout of the store invites you to explore, and there's not a whole lot of categorization (I prefer this method). The nice thing about the store is that A.) they have sporadic updates on Facebook, and B.) they're surrounded by other antique stores. While the competition are bit more plain, it's nice that you can shop from store to store. The other shops nearby range from very rough (found/discarded items), to true rustic antiques, to an auction shop/antique mall. I spent nearly an hour and a half browsing the store, and felt bad I couldn't walk away with anything - but did find a nice shelf/side table across the street for $15. If you visit here, and like what you see - I highly recommend Corner Cottage in Hunt Valley.

Great space and very friendly proprietors!! They have a great selection of MCM furniture and other…read moretrinkets. Will definitely be back to buy something.

Buyer beware the business deals in deceptive and fraudulent business practices. They will sell you…read moredefective and damaged products without disclosing the problems. Then when you ask to rectify the problem they refuse to fix or offer adequate solutions. Instead they blame you