Be aware of Tony Moses, the sale representative at this store because he misrepresented the store's warranty by stating that once I purchased the mattress, I had 30 days to return the mattress, if I did not like the way it slept, the way it looked without question; therefore, I spent $1,700.00 on a new mattress and it was defective after 8 days it acquired a sinkhole because it did not recoil back. I contacted Tony Moses at the store, and he told me to call the Warranty Number which turned out to be a third-party vendor to which I had to make an appointment to have the mattress checked; Doug Donnelly came out and stated to me that there is a sinkhole and he measured it. The report came back stating that the mattress indentation was not greater than 1 1/2 therefore my mattress was not considered to be defective had Tony Moses told me about a third-party warranty vendor, I would have never purchased this mattress; therefore because of his misrepresentation of the Mattress Warehouse Warranty I am stuck with this defective mattress and American Express aggress with Mattress Warehouse. NEVER AGAIN! read more