They did everything they said they would. When they said they would. Cleaned up and finished on…read moretime.

Quick, professional, and economical…read more I had another company do some insulation work in the basement of my 140 year old home. A week after they left I had frozen pipes. I called Rick Frehill to straighten out the mess the other contractor caused. Frehill removed all insulation and started from scratch. Now the job is correct. Thank you!!

ZERO stars for Homeworks. If this was a publicly-traded company, I would short the stock…read more My Homeworks saga has been going on for more than a year. They were hired to upgrade an electrical panel and install and heat pump hot water heater. From the beginning, there were some red flags. The wrong team (insulation) showed up for an energy audit for HVAC services. I was sent a quote intended for another customer - and it took over a week of back-and-forth with three people to get the right quote. Still, I signed up because I've had some sub-optimal experiences with small contractors, and the larger Homeworks organization appealed to me. I was also buying the convenience of one-stop shopping for MassSave and Heat Loan processing. Big mistake. One year update: 1) Heat pump hot water heater does not work. 2) I have been bounced-around to numerous people. In total, at least 20 people have been involved in the installation of the hot water heater. 3) I ended up directly managing the subs on the project (plumbing and electrical). This was done out of necessity, not preference. 4) A final electrical inspection was done, and then re-scheduled twice because the electrician didn't have a process for accurately recording project inspection status. 5) I am convinced that decarbonization/electrification efforts in progressive states like Massachusetts will fail if my experience is at all indicative of what it's like trying to replace gas-fired equipment. I should note that the quality of the work performed, once it was performed, was quite good. The issues with Homeworks are less about the work done in the home and more about the people working in the office. This company is in desperate need of restructuring, overhead reduction, and a stronger focus on operations. It would be a good business school case study. If you can find good contractors, I recommend hiring direct and navigating rebates and Heat Loan financing on your own. Avoid the Homeworks morass if you can!

I contacted Homeworks Energy for an energy audit in May 2023. They gave me an estimate on the work…read moreand scheduled the work for July 14th. I contacted them to modify the work and spoke with my account manager. I asked him to modify the quote to include fiberglass batts instead of blown in insulation and remove the insulation of the knee walls as part of the project. He never got back to me before my scheduled insulation date so I had to push it out until September. I then called and talked to him again after tying a few times and he promissed to send me the modified quote again. Once again he never sent me anything and we missed the September date. I called to modify the date again to December 11 and asked for the quote to be sent and I got no response. Left several messages but there was no response. I finally got in contact with the guy who did the home assessment and he sent me the original quote back to me. I asked him to tell Lionel that I needed him to call me. He never called. The week before the planned insulation on the 11th I called several times to their reception and left my name and number and asked that someone other than my account manager call me back. I sent an email to the CEO asking for help. I specifically asked for the Insulation manager to call me. No one called. On the 11th (today) the technician showed up at my door to do the work. I turned him away and said that I do not want to do business with a company that can not figure out how to call me back after all this time. He showed me the paperwork and my number they had was one digit to short on the papers which is amazing to me as I had left my number several times and I had talked to people at the company. Now I am in a bind. I need to have the insulation work done by January 14th or I will lose my mass rebates. I really need to get this done but I have reached out to Mass Save and they have handed my account over to another company. Be careful signing up with this company. They are not capable of basic communications.

Over the past few years I had the pleasure of scheduling work with Vincent. He and his company have…read morealways provided great service and quality work at a fair price.

I highly recommend this company, they took their time covering anything that didn't need foam on…read moreit, ceilings and walls done, cleaned up nicely and the price was excellent! Truck number 43 did this job and I am very happy. The Office manager Gisele was very helpful and kind also

These guys came out as a team of 8-10 and did a phenomenal job, very professional and efficient! I…read morewas impressed. I had FOUR layers of shingles they scraped off. They replaced some rotted facia board, put down ice/water and roof wrap, sanded and flashed the chimneys too! In the days following, all three of my neighbors approached me individually and inquired about the company who installed my roof, as they watched and were also impressed. All three neighbors are also in need of new roofs. I gave them the number for these guys. This crew was in and out in 12 hours flat and I couldn't be more happy with the job they did.

Nice job, no complaints. The only issue - they did not close…read morethe building permit, I had to call the inspector myself.

I hired this company this past Monday . I requested a quote based on square footage. I got prices…read morefrom a few other companies. The owner of this insulation business has been doing business for 10 plus years. He was cordial and polite with his responses. Well let me tell you, I am glad I used fast insulation. Him and his team came in early today which was Saturday morning and knocked out the project in 4.5 hours. There workmanship was absolutely awesome and professional. I had them buy the insulation and products to do the job as this is there business and they know what to get and order based on the square footage. They got to my house and from beginning to end they never stopped working. I made them breakfast and brought it to them as they never stopped working and figured they deserved some good energy food to continue the good work ! There price was WAY better then any of the other companies. They took the job and showed up on time and completed the work. My attic was warm and cozy within hours of them leaving. Insulation is the way to go if you don't have it . I am sure my fuel bill will go right down now and my heat will stay in my house and not out . I research and price out anything I have to do to my house. This company truly will do a fantastic job ! I give them 5 stars 100 percent ! Again, all the other companies prices where way higher then any of the others. The bottom line is there work is neat and they come and do a professional job. My wife was extremely happy with the work ! I myself could not be happier ! I took before shots and after shot pictures to show the great work that this company did !

Very responsive and great at problem solving. Willing to go the extra mile. Would strongly…read morerecommend.

They were amazing the throughout the whole process. From the people who I spoke with over the phone…read moreto the ones that came for the insulation. They were all knowledgeable, kind, patient and professional. I would use them again and recommend them to everyone.

Rogers Insulation was the company selected by Mass Save following a home energy report. Our…read moreexperience was mixed, with the office and some of the workers really seeming top notch. The negative we had was the project leader for the day of work seemed to have cut corners in several places. It started with not all of the work being done that was on the invoice. The office believed me and sent out a worker to check and they validated the work was not done that was in the invoice. When Mass Save came to inspect the work, they also found the light covers were not installed correctly. All and all, it required 4 visits to complete the work for a variety of reasons.

Great experience, friendly guys value for money It has to…read morebe easy five characters. I hope this helps

Great guys to work with! Very professional and easy approach to the way they communicate and…read moreexecute!