These guys are Home Depot subcontractors and I went through the Home Depot in Riverdale to get set up. We were looking to get our cabinets refaced, with new doors and drawers. Their designer came to my house and showed us what we would get although he didn't offer much in the way of options, more of a "this is what you'll get" kind of presentation. Luckily most of what he showed us was in line with our tastes. We decided on what we wanted and signed up then and there. He left saying another guy would come and take all the measurements in a few days.
In the meantime I went on the internet to try and research US Remodelers (after I made a deal, but within the cancellation timeframe). I found pages and pages of horrible reviews and warnings. However no reviews of this actual shop. You need to remember that Home Depot has US Remodelers all over the country and they have their own people running them. But I will admit this had me really nervous.
I called their office after a week or two to check on the order since they said the material would take a few weeks to come in to their shop. It had arrived the day I called and I scheduled the work. They said it could take 3 or 4 days to do the work and that they would stay every day until the job was done.
The carpenter showed up exactly when he was scheduled and was by himself. He seemed very confident and set up shop in my back yard. He was very respectful and protected the whole work area very well, covering all surfaces with cardboard and setting up a plastic sheet to close off the kitchen to the rest of the house. Starting around 9am, he stayed the first day until 6pm. He finished the next day starting around 7am and finishing by 3pm. He beat the schedule by almost 2 days and I honestly have no complaints about his work.
Overall I was very happy with how everything worked out. I have read all the horror stories and none of what I found applied to these guys in Rockaway. read more
