First of all, this is a beautiful building. Its nice to visit just to see the history in these…read morehalls. Second, the young lady who waited on me was the most helpful & respectful person I've met in a long, long time. It makes you proud to have met someone as nice as this lady is. It was just a wonderful experience purchasing stamps here!

Excellent customer service, support and staff . Highly recommend for your postal needsread more

Brightest, cleanest and most friendly post office I have ever been to. Huge parking lot and…read moreeveryone entering and leaving greets everyone with a hello and have a good day. So not New York. Can't say I especially like going to the post office considering the rates now days but coming here is a pleasure. These postal workers enjoy their jobs and are happy to help you.

The folks here were very nice, I needed to send a letter to a P.O. Box but needed a return…read moresignature. I thought I needed one specific form turned out I didn't and what I needed was about half as expensive. So, for less than $7 I got what I needed. The lady who helped me was just as nice as she could be, and the post office had no line but 2 people waiting to help. So, they definitely get 5 stars from me.

A US Post Office inside of a mall. How effin' brilliant is that?! Way to go USPS... you've done…read moresomething seriously right! Love using this PO. It's always practically empty, so wait times are basically non-existent. They offer all the PO services and are even open on Saturday mornings (no PO Boxes here though). The employees are really friendly and helpful. Maybe it's because they stay bored and they are genuinely happy to see you so they'll have something to do. LOL Even during the rush of Christmas they wait times are practically non-existant. Have a look at this photo to see what I'm talking about: http://www.yelp.com/biz_photos/us-post-office-orange-park?select=xH7thS_5zwUXHu9-tuGRog#ZBpIWfi4K9ja_GSQbHqYRg

The desk worker George is always extremely rude and unwelcoming. I had a package to drop off with a…read moreprepaid label and there was a line at the self serve kiosk and not one inside; When I walked up to the counter George was watching something on his phone and would not look up at me. I said I had something to drop off and he grabs the package and throws it in a bin and says "there you go." He didn't even scan it. I then asked for a receipt and he says "You should've gone to the self serve kiosk for that." I've been to several post offices and have never had this issue or been treated this rudely.

On the way home I needed to mail out some Christmas cards so I googled the closest location to me…read moreand this one popped up. I just needed to pick up some forever stamps from the self-service station so I figured easy-in, easy-out. I wouldn't recommend parking right outside the doors as the place is situated tightly in the corner of the shopping plaza. Backing out of a parking spot can get hazardous. Walking in a lady was having trouble with the machine and the door alarm (I think?) buzzing wasn't putting her at ease. She let me go ahead of her and I got my stamps. I'm not sure why she had told me that the machine wasn't responding but it worked for me. Maybe she wasn't applying enough pressure to the screen. I added the stamps and dropped the cards off in the letter bin and got out of there. This trip was probably a one time thing.

Expect long lines -- sometimes which reach the door…read more Even though this post office is under-staffed the USPS opened ANOTHER post office just a couple of miles away -- apparently the "trust babies" on Sea Island must have their own. Sad use of resources. If one has a box at this post office mail may not be loaded into the box until mid-day -- even when tracking shows it arrived at 0600 or so from Jacksonville. If you have an issue you will be talking to a supervisor -- which is fine. Unfortunately, my experience (several events) is that that supervisor will NEVER be able to resolve an issue. Here was have an example of a highly unionized workforce that is responsible to no one and which is supervised by people who are incompetent and/or just don't care. Really sad.

Not the most efficiently run or customer-friendly, unfortunately. Could use some training in…read morecustomer service effectiveness.

I was getting my mail on a regular basis but not now I'm haven't been .I need all my mail to come…read moreto my mail box every day .

This USPS location has gone to crap. Pretty much like the rest of this area of town, so I guess I…read morecan't say I'm surprised. It's dirty and smelly. They've even taken away the box INSIDE to drop packages in because of theft. No choice but to wait in the VERY LONG LINE just to drop off packages that already have postage be on them. I did mention it's dirty and smelly in here, right? So yea, not exactly where I want to be waiting. The outside of the building looks horrible too. As does the grass. The handicap sign is rusted and falling over. My tax dollars are actually paying for this? Uggggg!!!!!! Bonus: Got to listen to a "customer" (I use that term very loosely) having a yelling fit and literally throwing papers. I've heard of "going postal" but not from someone who doesn't work there.LOL The 1 star is for the nice employees. I feel sorry that this is the location they have to work at. Zero stars for the actual post office. This place should be condemned. And the "clientele" leaves very little to be desired.

The Atlantic Beach Post Office was my local post office when I first moved to Jacksonville. I…read morehaven't been back there since roughly 2016. I was in the area and needed to mail a friends birthday gift. I walked in and was next in line. Woo hoo! It was lunchtime. Service was fast and friendly! I was happy to learn the postal workers were still getting paid during the government shut down. I bought some Christmas and birthday stamps because I seldom go to the post office. Glad I decided to stop in!

Katie is absolutely the BEST!. She mentioned she recently got promoted, and I truly believe she…read moreearned it through her strong work ethic, professionalism, and the excellent customer service she provided. She made the shipping process easy and stress-free, and she's incredibly patient and helpful with every question. Thank you, Katie, for making it so much easier for me to ship my items. You truly deserve your success, and I appreciate everything you do! August 7,2026

Dark and smells. Staff some are friendly some ignore you. Always crowded needs a larger space to…read moreaccommodate people.