I have to give a shout out to Abraham. I live out of the country and I was not doing a great job of…read morehelping my mom set up her virtual mailbox in Virginia. She went to the Pack and Mail and saw it was closed. She called the phone number and Abraham said they weren't going to be open today but that he would come in to help her! He did that just for mom He took time to show her how to get online and show her how the virtual mail works from his end. Such a nice guy. Thank you!!!!

I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

Pac N Mail is STILL the absolute best in the area. They are a private company that gives you…read moreseveral options for shipping and even with the challenging economy continues to be my GOTO for shipping. I've used them since 2012 and they have always been great.

"I don't get paid enough for this." Be thankful somebody hired you at all. Despite having the…read moreshipping label on my phone which they could have scanned, or the "print from your phone" option they advertised on their wall, I was told to connect to their WiFi and forward the email which had my shipping label. A few minutes went by and nothing. Find a better way to do business and don't make it my problem. She gave me the wrong email address!

First time ever shipping an item through FedEx. Women working today had the best customer service I…read morehave experienced in a very long time. She was able to multi task with a long line of customers and the phones ringing making sure everyone was being taken care of properly and efficiently while maintaining the highest levels of customer service. Will continue to use FedEx from the outstanding customer service this location has!

I have never had any issue with this location. The staff are quick to get the job done all while…read morebeing nice while there. Generally I am 90% of the time returning something to Amazon, and the last 10% other services. Parking can be troublesome. But, it always seems to work out. Being able to drop it off a return and not have to box it up is great.

Rude, unkind, unhelpful. The manager has a real attitude. And clearly doesn't have an issue…read morecriticizing a customer who mis-spoke and needed assistance, loud enough so they would be overheard and embarrassed. Just rude and has zero customer serve skills. I've been going to this location since it opened. Never again. Also not sure why you need 7 people standing around behind the counter and all not helping 1 customer. This manager should train no one!

We drive about an hour 1/2 to visit this location and visit maybe every 3 months or so. I have…read morealways found this location to be very clean and organized. Each time you visit you don't know what you'll find. So stop on it and take a peek.

Got a great deal on chairs, but do not buy the sheet sets. Very poor quality. Very thin fabric,…read morethreads coming out after 1st wash, elastic doesn't hold.

I have been using Kenny's Tree & Crane service since 2015, and for other family members who had…read morelarge trees to take down. His crew is phenomenal. These guys work together like a jig saw puzzle, each with their own specialty. They are fast efficient and leave the yard as clean as it was before they started. I highly recommend Kenny and his crew. He also gives a good quote!

Great guy that is very reasonable in the tree business…read more Would certainly use him again if I need some work done.

I love bringing my Amazon package here to Christopher I…read moreneed a little more help returning items and using technology, Christopher doesn't make me feel bad that I'm slower at this than most. He explains the process verythroughly and calmly . I hope to someday overcome my clumsiness and anxiety and show Christopher it was worth his teachings .

I was at the UPS Store 7447 in Yorktown, VA today at 8:15 AM. One employee was present in the…read moremailbox lobby, but could not open the store, which was supposed to be open at 8 AM. I asked to wait inside and waited until 8:30 and no one showed up to open the counter. In that time, I watched the employee who was on time turn away 4 other customers. I left when there was no indication of when a manager would appear.

After having a horrible experience over at Land and Coates we came here. Fabulous service! Kind…read moreperson! We left with the part we needed. Thank you for treating us with respect. We will be returning here when we need anything related to our outdoor machines.

I took my pressure washer (basic Craftsman w/Briggs engine) for repair in March. Took 6 wks for…read morethem to say it was repaired. Okay I thought it's start of busy season so waiting in line seemed reasonable. I and felt that they needed to prioritize commercial customers and repeat customers maybe. Replaced carb...$180. They charge $105/hr. Best mechanic in Yorktown..Custom Auto (shoot out) only charges $85 for much more complicated mechanical repair. Unable to start it when home..took it back. Rep asked if I had hose connected and water on. "It's known problem" that it may not run with pressure on. Duhh? That's what manual requires to keep pump cool and that's what it's used for. If known problem why didn't they test that at shop? Needed control cable $65 and 5 more weeks..3 months waiting! Never use them again.