Love this store.. just wish they had reg carts. The staff is always so friendly and helpful.read more

Women who volunteer there were rude. Hours don't reflect shopping time. Will not return.read more

WHAT IN THE WORLD IS UP WITH THE PRICING????…read more Everything I picked up was priced at msrp. A throw was priced at 4.98. It still had the store price on it, $5 .... for pete sakes

The establishment is well-organized with helpful staff. They offer a wide selection of items…read moreincluding house decor, clothing, and furniture. It's cleaner than most thrift stores I've visited in the area. The prices are great, and the proceeds go to helping disabled veterans. What a fantastic charity!

Folks I'm a big fan of all these stores. You never know what you will find. This Newport News…read morelocation is very large and I've found it to always be organized. Prices are decent but I suggest you follow them on social media because they often have specials. So if you're looking for something, come here before the box stores. You might just save yourself a bundle.

Good value for the money. Great place to get items for your special project. The people working…read morethere are very pleasant and helpful.

Lots of deal specials throughout the week. Today (Wednesday) was teacher/student discount (20%)…read more I love these kinds of thrift stores as there is more of a hunt aspect to finding here. Books are BOGO equal or lesser value which is great. The cashier who rang me was very kind and I love that the proceeds remain within the community. Although kids are allowed there are several signs regarding children so be mindful if you have children with you.

Occasionally, I find something here. Most of the prices are a little bit high, though the staff are…read moresuper sweet and usually really the store is somewhat organized. Doesn't smell funny or anything. I highly dislike all the year on camera. You're being watched. Don't steal from us. Don't steal from us. Don't steal from us type signs. They just get annoying. It's almost as if they are more worried about catching people shoplifting than doing any sort of help for the community especially when you don't often find really nice things. I did find some cool nostalgic puzzles that I took photos of and a funny looking bee ha ha On a positive note, they usually have really good random sales such as $.98 clothes or the occasional free books

Folks, do not be fooled by those "old" favorable reviews that were done by their managers…read more........ TODAY, in the year 2026, I can tell you that this is NOT the reasonable "THRIFT" store they used to be and they use Christianity as a front for simple GREED and explotation of customers........ The new manager "Ashley", who was fired from the old Youth Challenge Thrift Store in Hilton, that has since moved to Williamsburg, for "money continually coming up short". But, amazingly, TROY, the manager from the main office, hired her after she got fired, and they both have quite a scam going with ridiculously high prices on everything looking up items on their "phones" and putting the first jacked up price someone "wanted" for an item, but didn't sell......from years ago ads.... But, the clincher is "CROOKED TROY" has gotten mean and nasty with customers when they question the ripoff prices displaying a nasty attitude instead of being professional, but he is a "Christian'??...Yeah, right! He fired the former manager "SHAWN", for absolutly NO reason. Shawn was nice and put fair prices on items, but TROY did this just to hire "CROOKED ASHLEY".. I wonder how they can afford their nice cars they drive?......Former employees have told customers that TROY and ASHLEY have a nice racket going on manipulating the "financials", if you know what I mean, and have been doing so for quite awhile, and The Rescue Mission "BOARD", Administrators and CEO do NOT know about this!......Maybe, they should!!.......They both are getting RICH, while the people, who are supposed to be helped, and honest customers, get gouged and taken advantage of. Again, this is NOT the fair, nice thrift store of the past.....It is now just an overpriced, embarassing, disgusting and crooked business, using religion to fleece customers.........Go look at the prices for yourself! BEWARE OF RESCUE MISSION THRIFT.........CROOKS! GRADE = F

This is a great thrift store! They have reasonable prices, friendly staff, and a good selection of…read moreitems. We enjoy coming here weekly to see what is new. They also do a lot for the community! We love this place.

I gave this long time local thrift shop 5 stars because I can rarely if ever go in here without…read morefinding items to buy. *Note that you park and enter in the rear of the building. This thrift shop used to be called Saint Kateri Thrift shop but ownership by the church was relinquished and the parishoners at St Kateri still volunteer to run this establishment. Many volunteers have been dedicated for decades. It was founded decades ago as a food pantry and thrift shop to directly benefit the local community, and it still does. Every penny goes to the community beyond the building expenses. The food pantry is located within but run separately. The prices can be varied from incredibly cheap to a bit higher, and I have purchased items in all price ranges. They have every thing here. Furniture, antiques, knicknacks, kitchen, jewelry, collectibles, books, electronics, frames and wall decor, art and craft supplies, luggage, purses, toys, housewares, baby equipment, shoes and boots, sports equipment, clothes from newborn to plus, men, women, children, new items and used. This is a favorite haunt of resellers. I had my eye on a little $5 child's toy and a regular reseller snatched that up and it is now $40 on FB Marketplace. Tuesday mornings when they open the line is around the corner. It is open an hour before Goodwill so resellers are in and out. I got there on a Wednesday at opening and about 15 people were in line. Today I purchased a large framed folk art print for $6, a pair of boots like new for $5, an American Girl knock off horse trailer for $15, a bath rug for $4 and a Glitter Girl doll for $3. I also got a nice wooden kitchen island chair for $8. There is some consistency in pricing but not always. They are open 3 days a week and will soon open 2 Saturdays a month. This is because they rely completely on volunteers. The ladies in there all have the patience of a saint and if you are a regular you will get to recognize them. I find the store pretty well organized. It is clean and for the most part there is adequate space in the aisles. A few can be a bit tight. Anyway, if you are a thrifter and looking for a place to be surprised with what you might find, you will want to check this out. But if you find something really really good, leave it for me!

We have been regular here for just over 6 years, the last 3 with our VA prescribed service dog,…read moreCapt'n Jack. Today was an attack on us and the Captain. As soon as we walked in we were attacked, attacked, by a clerk and said if our service dog made a mess we must clean up after him. Well, that would be a huge infraction of a service dog and we showed her 2 different supplies to do clean up (meant for outside). After the assault ( if was pretty aggressive and demeaning). I asked to speak with someone who is in charge. She said she was. But then said later she would get her "boss". We were confronted with Elaine, it turns out she is the president of the 501 c 3 (and her husband is the secretary). President Elaine very much was the mid 50's heavy height, woman with a chip on her shoulder and demanded I change my attitude. "Loose the attitude." Seems to be her pet phrase. I'm an American Citizen and US Army Veteran. I have 1st amendment rights just as "Mrs. Loose the attitude Elaine" does.Elaine demanded we leave if we couldn't provide our service dog's "papers." There are none. That doesn't exist. Google it.Google it. And if she had done a quick google... I gave her my VA card which showed I'm service disabled. 93%. Meanwhile, my service dog did as my Dr's suggested trainer, TADSAW, trained him to do as I'm having a PTSD Panic attack, jump up in my arms and lick my face. Later he alerted me to take my medications for migraines. My partner agrees we need to take this to the federal government. Any quick google search will show what can and cannot be asked of a person with a service dog, let alone a US Army 93% veteran. The ADA fine is up to $75,000. Plus I've been advised to contact the DOJ and personal injury attorney. I served my country (4 yrs) and followed my VA medical directive and have a dog trained for 3 years. Capt'n Jack keeps me alive. Do a Google search. There are only two questions that can be legally asked of someone with a service dog. None of them are "papers." You can't ask for "papers" because there is no such thing. There are no national papers. You can't ask my disability. Which she did and I told her. She asked why I'm disabled! Korea in 1987/89. Rushed by North Koreans and in 2 anti-American riots in Seoul while protecting a field grade officer and having North Koreans march through Advance Warrior Base II during the Olympic games, 2 bus accidents while on duty to 2nd ID. We have benefitted from Parish in the past. Now, I don't want to leave my house. Period. Their board could contact a lawyer for advice. We are making a formal ADA complaint, $75000 fine and DOJ complaint and interviewing injury lawyers for no less than $1.5 million. Do a google search Mrs. President Eleane. A simple google search. What can a store ask for of a person with a service dog. But I think you will find out from the ADA and DOJ and the lawyer of my choice.

Craig's Exchange is the BEST thing that happened to Newport News in a while! The staff is very…read moregreat & knowledgeable about the products being sold in store. The prices are beyond reasonable, this place is exceptional!

From the owner: This is a place where you can buy 'new' to 'like new' items & sell or trade-in your items for other…read moreitems on the showroom floor. Do you have a valued item that you'd love to sell but don't have time? Don't want to meet strangers? Can't get full value for it? Let us sell it for you!