We had a great visit to the Cape and might have gone overboard with gifts from Truro Winery and the…read moreFlea Market. Quick Pack and Ship went out of their way to package our finds including glass items that were just a day behind us upon our return to Florida. The extra care was greatly appreciated!

I forgot a backpack in Wellfleet. I called Qwik Pack, asked a friend to bring it to the store, and…read morethen Qwik Pack called me back. It was packed by them and shipped out to me promptly, and it arrived at my house in perfect shape, with obvious great care given to making certain nothing was damaged along the way. Could not have asked for better!!

Everyones really awesome here! The workers are always chill and really cool there! They've…read moreinstalled my CPU before, and GPU/RAM. I really appreciate them helping me, Thanks Justin as well for all your help! TBH Idk if you guys are allowed to accept tips but let me know if you can bc you always do a great job ^^

Staff here is always very nice and helpful. The UPS service there is convenient too…read more Only complaint is one of the girls wasn't wearing a mask the other day and I see her often with it halfway off. I feel for workers having to wear it all day but not having it on at all isn't really acceptable.

Hard to believe that the Dennis Post Offices have anything more than 1 star. Been dealing with…read morewith a woman at West Dennis who is beyound unbelievable. Had a package delivered to that location on May 18, 2024 and she return it claiming the address was incomplete. It was not. Package now making it's way to Ireland (back to Ireland, it was a wedding present). She is rude, self righteous and incompetent. Have witnessed her treat other customers like trash too. Been a PO box holder in town for 60 years +. And treated like a dog. Mind boggling. USPS sucks. Just called the number at Dennis locale where supposedly the Postmaster resides. Rang 50 times and then auto disconnect. Great customer service.

Unfortunately i need the post office, we all do. But, go to another one. You will be lucky to…read moreget a smile or thank you from an employee there. Ill take my business to the Yarmouth Port Post Office.

**CLOSED*** Went here today and there is a sign on the door…read moresaying they are permanently closed. There are tons of packages in the front that are unattended. I wouldn't drop a package here as it doesn't seem safe.

I was looking up on the map closest UPS and this one on summer St came up.... But once I seen the…read morereviews and the negative comments I said " man I'm about to have a bad experience " but the second I stepped in I was greeted .... Which made feel comfortable. Then I asked for a box because the one I had was to big, and Don with no hesitation went out back and brought the right size to me! So when some people get bad reviews is because they want to complain but sometimes we do get spoiled apples. But @UPS I want you to know that Don was outstanding with his customer service! Thank you Don

Hello, My name is…read moreMike, and I am the Operations Manager at Franklin Sports in Stoughton, MA 02072. Since our account was moved from Brockton to Norwood, we have experienced ongoing and unacceptable issues with our daily pickups. Franklin Sports has had a 5:00 PM pickup for more than 40 years. Our warehouse closes at 5:00 PM, and we have always relied on the carrier arriving at that time to ensure our shipments leave the facility as scheduled. Unfortunately, since the account transition, drivers have repeatedly failed to arrive for the scheduled pickup. On multiple occasions, our employees have had to remain after hours and incur overtime costs simply because the driver did not show up. This is not only creating unnecessary labor expenses, but it is also creating significant operational problems for our company. More importantly, there are times when we have critical or time-sensitive packages that must leave our facility that day. Our CEO is understandably very unhappy when important shipments are not picked up because a scheduled truck does not arrive. What makes the situation particularly frustrating is that we have seen trucks traveling directly past our building around 5:00 PM while our scheduled pickup is still waiting to be made. We need this issue addressed immediately. We need confirmation that our 5:00 PM daily pickup will be consistently serviced, as it has been for decades. If there has been a change in routing, staffing, dispatch procedures, or the pickup arrangement since the move from Brockton to Norwood, we need to understand what has changed and, more importantly, how it will be corrected. We value our longstanding relationship with your company, but the current level of service is not acceptable for Franklin Sports. We cannot continue keeping employees after hours and paying overtime because scheduled pickups are missed, nor can we risk important shipments being left behind. Please escalate this issue to the appropriate operations and dispatch management team and provide us with a clear resolution as soon as possible. Thank you, Mike Operations Manager Franklin Sports Stoughton, MA 02072

UPS is absolutely horrible. Called to find out why my package has been in processing in Norwood for…read more4 days. Customer service agent was no better than a computer. Trying to tell a frequent flyer that this is normal which it is not. Sorry they are uselessness.

The UPS store in Arlington always gives attentive customer service and they move the lines forward…read morequickly. I came in today to print a homemade birthday card and Laurie the owner worked with me until it printed out just right. I was very appreciative.

After visiting and phoning at least 8 different stores in search of an HP ink cartridge in order to…read moreprint a boarding pass for a flight early tomorrow morning, I was walking back to my bus stop and thought I'd see if there was a chance the UPS store might have them, though I wasn't hopeful. They don't carry them, but when I explained my unsuccessful search and the need to print out the pass for tomorrow morning, Laurie, the owner, offered to print it for me! I've always had good service in this store in the past, but Laurie is now my idol! What a lifesaver! Thank you, Laurie! You are the best!

This UPS location is one of the best around! I've yet to deal with a single person behind the…read morecounter that wasn't courteous and knowledgeable! They're very efficient too. Parking can sometimes be an issue but only during the holidays. The staff there always seem to be in a great mood and willing to help out. I definitely rate them 5 stars out of 5!

The staff was clueless and kept me waiting for 10 minutes in silence. It turns out my request…read moreconfused them, but they weren't interested in my input. After finally believing they found the right option on the computer (simple shipping within the state), it turned out to be wrong, and their only idea was to try and upsell me for $15. This is my first problem here and I believe it's the result of placing three clueless new employees on staff at the same time with no supervision.

Amazing service from Brenda and her team. An angel from heaven. I'll rather come to this ups store…read more!!!

I love this store. The staff is lovely, patient and they have always gone out of their way to…read moreassist me.

first the bathroom facilities were horrid. paper on the floor and notify unwashed floors. the…read moretoilet paper was almost out a t 10 am in the morning., Second the clerk at the register and a horrible attentive and even talked back,. it was a he with blond hair to his shoulder an humped over., I would reprimend him to have a cheerier attitues

We visited this Staples yesterday as it was on our way back from Cape Cod. Located in a relatively…read moresmall shopping center, one wouldn't know that this store was here if not for the sign. The exterior appearances of the shops fits with the style of the town. This Staples wasn't very large and there was a lack of associates on the floor. Fortunately, we were able to get assistance from the tech associate at the tech desk. He was quite energetic while still maintaining his patience with uncertain customer before us. Eventually we got help and was able to purchase what we were looking for.

Always had great service here never has there been a problem. People that work here are very…read morefriendly and very professional

I live in E. Falmouth and this is my first time using this post office. I will never go again!! I…read moretried to call to speak to the Post Master, but there is only one phone number listed for all the post offices in the whole country. Jeff was working behind the counter and apparently didn't know we were in a pandemic, as he was without any PPE. Wear a mask, Jeff! He wasn't even trying to pretend to have one around his chin, or in his work station. Meanwhile, while I was there four other people came in that were in their 60s and one actually turned around and walked out after looking straight at him, and deciding it wasn't worth it. Do better USPS.