Great staff and service. We appreciate our local team so much! Fast, friendly and efficient.read more

My phone did a auto fill for my address and I hadn't realized it on an order. The package was…read moreposted as undeliverable on the day it was due so I stopped into this post office. John took the tracking number and called the carrier post office and found the package and asked them to pull it out of the truck so I could retrieve it. At one point the line disconnected and he waited for them to call back. My boyfriend who was visiting from New Jersey said that the post offices near him would have told him he was SOL and that was some of the best customer service he had ever seen. Thank you for making our Saturday morning.

True down-home service made it a complete pleasure to have this PO to utilize while I was staying…read morelong term at La Bourgade on Seneca. It made a transition to life in the country a welcomed bit easier and enjoyable. The postal carriers provided 5-star service! They just need to get a 24hr kiosk & package collecting receptacle installed in the lobby for a 5-star experience.

I had a favorite post office back in Oregon and I was sure I would never be as happy with another…read morepost office. Turns out I was wrong- Geneva USPS is a great little office. I adore the staff- who are so helpful and friendly. We have never had issues with our mail hold or delivery. I also kept a PO Box here for a year after our move with no problems. I rarely wait for more than a minute or two to be helped and there is lots of parking nearby in the city public parking, out front or on Linden. Absolutely a top notch operation.

Came in to get two passports done. Had to schedule a last minute appointment here because another…read morepost office couldn't take us and cancelled. Cathie was GREAT, handled everything seamlessly and took care of getting it done! Can't say enough good things.

Good postal service. Interesting architecture. The window closes during lunch hour, but the…read morebuilding is open then.

One of the nicest looking post offices I've seen, it's in an older historic building with high…read moreceilings and beautiful features. It closes between 1pm - 2pm during the week and isn't open on the weekends. Open until 5:30 though which is pretty late for a post office. The few times I have been in here there isn't a line and if there are people, it doesn't take very long. The staff is super efficient and the woman is extremely friendly, you don't always get that from post offices so it's awesome. No parking lot but you can park in the front for a few minutes and there is a 15 minute parking sign. You can also park on the other side for a longer period of time. Visit this post office over other ones :)

This USPS location is fine. I've mainly visited when in Ithaca and going to other locations (like…read morethe Ithaca USPS location up by the airport) has been too much of a hassle. It's certainly on the smaller side (and that's something to consider during a pandemic combined with this period of shipping things for the holidays), but my experiences here are almost never especially involved or complex. The staff here can range in terms of helpfulness or overall service-orientation... some of them are helpful, and others not so much (the latter of which I experienced when trying to get help from this location for renewing my passport). I do wish they had a self-service kiosk (for weighing and buying postage for your item) at this location. While I don't necessarily expect one would be the best idea during a pandemic (ensuring cleanliness after self-service can be fairly problematic), it'd be nice if this location had one for use once things revert a bit back to a normal state... they've just never had one.

Lake Jackson office is always friendly, knowledgeable and courteous. Station is well stocked and…read moreclean.

I love our post office. They are always so polite, friendly and helpful. Nothing like the post…read moreoffices in big cities. It's a refreshing change!

Greetings from the opaqueness. It's time again for yet another scathing review of one of my…read morefavorite targets - the United States Post Office. Went to mail a couple letters at the outside mailbox on Saturday afternoon. The box was jammed full right to the brim where letters were almost coming out the in slot. I've seen this happen before at the Lansing Post Office. While I consider this to be unforgivable for a Post Office, I guess it happens. So I went back Sunday afternoon and the mail box was STILL filled to the brim. You gotta be kidding me. As it states on the outside of that specific mailbox, it's supposed to be emptied TWICE on Saturdays. You could have reached in and grabbed other people's mail, if you felt so inclined. I've had many issues with this certain post office but this is beyond the pale. I don't care if somebody called in sick or whatever, the post master or a supervisor should realize the Christmas rush is upon us. This is unacceptable. The Ithaca Post Office has to do better.

I recently had to move out of my apartment and the office told me all my mail would be sent to this…read moreoffice but I have gone at least once a week for the last 3 weeks and no mail like what the...... I got mail almost every day when I was living in my apartment and now nothing for 3 weeks

Decent service, long wait times. People get confused easily…read moreabout where things are. They don't restock often. But mail clerks were fast, friendly & could take a joke for sure!