I want to say that my move with these guys went well for the most part. They were very careful with…read moremy belongings and put them exactly where I wanted them. What I was not happy with was the bait and switch estimate that they gave me. They quoted me 3 hours for the job. They were more expensive per hour then the others who quoted but I figured because they could get the job done faster, I would hire them. Well the job took 4.5 hours and they charged me for five hours. They promised me three men to do the job and they showed up with two men and a woman. I am a feminist and am all for this, but the woman couldn't lift anything heavy so I would say she just stood around for 30% of the time. This means that the job took longer than it would have with three men like they promised. Finally, I discovered that two of my dressers were ruined in my storage unit when they got them to the apartment. I asked the movers if they would take them to the dump. They agreed and I was very happy about this. They saved me the time and effort so I reflected this in their tip. Well this morning I went to throw away some trash in the small dumpster on my apartment complexes property and there are my two dressers right next to the dumpster. This company and its workers are very shifty. They promise one thing and do not uphold their promises. So if you get a bid from them, I suggest you are very cautious to evaluate if the time estimate is accurate. And don't trust their workers either. They will promise you one thing and do quite another.

12/15/19 It has been…read morefour months and the company still refuses to reimburse us for the close to $500 worth of our belongings that through their incompetence have been lost. The NY State Attorney General's office is trying to help us but so far the company has offered us a fraction of the value of what they lost.

Everything went very smoothly. The truck was packed like a puzzle piece and was very heavy as it…read morecontained shop equipment. It was a bit late because it was so heavy, but everything arrived in good shape. The movers indeed had Big Strong Backs!

I would not recommend Big Strong Back for moving. We had multiple items damaged and our…read moreinstructions were not followed. The entire 2 day move was more stressful as a result of the services rendered by BSB. We have had expert movers move us across states so we are aware of what to expect and we communicated our needs clearly to the owner Eric and throughout the move. We even had to help and be a part of the move to get it done. Most of the crew did not follow our instructions or Eric's. Eric himself caused damages. The service was not as promised and definitely not expert, there was less care taken than we have experienced with day movers hired from UHaul. One item that was damaged was partially remedied with a good resolution but when I provided Eric the list of additional damages, including damages to the lawn, large ruts, and tried to work on a resolution to reimburse us for damages he showed up unannounced to our home with an officer. I was never provided the certificate of insurance which I requested prior to the move. I understand our move was complex but we were charged an additional $2,233. The discussion about damages went from civil to no discussion at all. The move was not complete after the 2 days and he promised to finish it on Saturday but he reneged and instead showed up with an officer and was not willing to discuss the damages.

I found S&J after many hours finding the right movers for my move from Rochester to Pittsburgh…read more Other companies were either too expensive or had terrible reviews. I am so glad I hired S&J. They called me back immediately after I sent a request for an estimate. These guys are very personable and answered all my questions to my satisfaction. They were very patient and understand my stress moving to a new city. After setting a date and time, they called a couple of times to re-confirm and always kept in contact with me. Although they arrived late due to the truck not being available on time (and because they are coming from Buffalo), they called me to let me know their ETA. They treated my belongings as their own. Jade was so kind to double wrap my medical degree when he realized that it did not have enough protection before placing in the truck. Scott and Jade work very well together and did an efficient and speedy job getting my two bedroom worth of belongings into the truck. They then drove to Pittsburgh same day and unpacked my things into the rooms designated. They had a grueling day which did not finish until 9 pm in Pittsburgh but they were professional and always had a positive attitude. I very much enjoyed having them moving my belongings, and I am very pleased with their work. I have endorsed them to other colleagues of mine who are looking for movers, and one of them hired Scott and Jade for later in the week. I give them my highest recommendation for price, professionalism, and being very considerate with my belongings. Reach out to them for your moving needs, you will not be disappointed. Thank you again, Scott and Jade!

DO NOT use these guys under any circumstances…read more i used the company when jade was there and he was great which is why this place has so many good reviews. the new person who runs it though is a scammer and will schedule something with you and then ghost you the day of

I had to return an order to Amazon, didn't know why to expect... I had my printed label and box all…read moreready to go.. walked into the UPS store and was immediately greeted. I waited maybe a minute and a the nice gentleman scanned my package and explained I would get an email shortly. Super easy. I learned this store offers so many services, Shredding Printing Notary Mailbox delivery They even make lawn signs and big heads.

I use this location often. They are always courteous and pleasant. Yesterday Cliff took care of me…read moreyet again. He is always smiling and eager to assist. The atmosphere of the other employees was friendly too. It is convenient and so is the parking. Easy to get in and out. It's not a huge UPS so if you have to wait...be patient. Great customer service is not always speedy.

Quick response, reasonably priced, easy to deal with, did more than expected, will use againread more

James and his friendly crew are excellent to work with. they are efficient, professional and very…read moreeager to please. I've had them three times to purge a 40 year lived in house and they were amazing. they do all the heavy lifting and all you have to do is tell them what goes. they took all the recycle things to re-use. I highly recommend them to help you get rid of things. oh and they are reasonably priced considering a lot of things go to the dump and that can be pricy if you do it piecemeal yourself

I insistently drop off my gently used household items. The employees are kind and helpful with a…read morewide range of abilities so this is a great sheltered work space for them to be at. When I moved into a bigger house. I stopped and purchase some great furniture at very reasonable prices to hold us over. Till we bought new items, then we brought the older items back.

From the owner: Goodwill isn't just a store where you find incredible bargains like discount clothing for women,…read moremen and kids. Goodwill of the Finger Lakes, a not-for-profit organization, offers a remarkable way to make our community better. When you spend a few dollars at a Goodwill retail store and get a great deal on discounted clothing or make a donation of gently-used second hand clothes & other items, you'll be helping to change lives by creating jobs in our stores and funding innovative community-based programs. It's an amazing blend of entrepreneurship and giving back which feels good! So donate used clothes or other items at one of our drop off locations or come in to shop. Either way, you'll be helping to change lives in a big way.

Their rate when they called me back was significantly more than their original quote. Rate should…read morehave been $435. I had to pay $525. However, moving my items to a storage unit was an easy, enjoyable process. When I asked about the fee discrepancy, the answer was "tax". I think better communication before the fact would have solved these issues. If you use them bear in mind your items may be transported with others' and this could result in not enough space in truck. Make sure you make an accurate inventory before you call. Lessons from my experience. I still owe them $5.

Very good service and quick. Wonderful father and son team. Very careful with our house and our…read moreextremely heavy items. Highly recommended.

This was a horrible experience. After spending hundreds of dollars with this company on t-shirts…read morefor my nonprofit organization, I was ready to place another order. My second order included several hundred dollars worth of Adidas sweatshirts with our logo, and vehicle decals & magnets for our new truck. Unfortunately, almost every time I called during the business hours that they have listed, nobody was available. I have been told several times that they don't do mock-ups or assist with anything at all until you pay. This is not the industry standard. I have worked with printing companies in marketing nationwide for over 15 years. This is awful customer service! You can absolutely find a company that will treat you and your business better.

From the owner: Out of the Office Services is your trusted partner for professional marketing materials and branded…read morecommunication solutions. With over 35 years of combined experience, we specialize in high-quality commercial printing, banners and signs, branded merchandise, and custom decorated apparel. Our team helps businesses maintain brand consistency and avoid common pitfalls when ordering print and promotional products. Whether you need marketing materials for an event, company apparel for your team, or branded merchandise that stands out, we make the process easy with clear communication, dependable service, and expert guidance every step of the way. Build your brand with a partner that cares about quality, consistency, and long-term relationships - choose Out of the Office Services.