Great staff and service. We appreciate our local team so much! Fast, friendly and efficient.read more

My phone did a auto fill for my address and I hadn't realized it on an order. The package was…read moreposted as undeliverable on the day it was due so I stopped into this post office. John took the tracking number and called the carrier post office and found the package and asked them to pull it out of the truck so I could retrieve it. At one point the line disconnected and he waited for them to call back. My boyfriend who was visiting from New Jersey said that the post offices near him would have told him he was SOL and that was some of the best customer service he had ever seen. Thank you for making our Saturday morning.

This USPS location is fine. I've mainly visited when in Ithaca and going to other locations (like…read morethe Ithaca USPS location up by the airport) has been too much of a hassle. It's certainly on the smaller side (and that's something to consider during a pandemic combined with this period of shipping things for the holidays), but my experiences here are almost never especially involved or complex. The staff here can range in terms of helpfulness or overall service-orientation... some of them are helpful, and others not so much (the latter of which I experienced when trying to get help from this location for renewing my passport). I do wish they had a self-service kiosk (for weighing and buying postage for your item) at this location. While I don't necessarily expect one would be the best idea during a pandemic (ensuring cleanliness after self-service can be fairly problematic), it'd be nice if this location had one for use once things revert a bit back to a normal state... they've just never had one.

Lake Jackson office is always friendly, knowledgeable and courteous. Station is well stocked and…read moreclean.

Wish they could be open 24 hours but I know why they cant but I should be able to get my mail…read moreanytime of the day I pay for a mail box but I have to go between the hours of normal business hours just wish they could have a better system like so I could access my mail whenever I wanted thats the way Montour falls post office is they have the office part locked and closed but you can get your mail anytime of the day or night

Top notch customer service from Clint, Everytime I go there he is very knowledgeable and interested…read morein saving customers money on shipping.

True down-home service made it a complete pleasure to have this PO to utilize while I was staying…read morelong term at La Bourgade on Seneca. It made a transition to life in the country a welcomed bit easier and enjoyable. The postal carriers provided 5-star service! They just need to get a 24hr kiosk & package collecting receptacle installed in the lobby for a 5-star experience.

I had a favorite post office back in Oregon and I was sure I would never be as happy with another…read morepost office. Turns out I was wrong- Geneva USPS is a great little office. I adore the staff- who are so helpful and friendly. We have never had issues with our mail hold or delivery. I also kept a PO Box here for a year after our move with no problems. I rarely wait for more than a minute or two to be helped and there is lots of parking nearby in the city public parking, out front or on Linden. Absolutely a top notch operation.

Came in to get two passports done. Had to schedule a last minute appointment here because another…read morepost office couldn't take us and cancelled. Cathie was GREAT, handled everything seamlessly and took care of getting it done! Can't say enough good things.

I love our post office. They are always so polite, friendly and helpful. Nothing like the post…read moreoffices in big cities. It's a refreshing change!