Took my guy here first thing this morning for a passport. There was a few people already ahead of…read morehim. They were amazingly fast! Definitely worth the beautiful drive out in the boonies.

Best post office ever. My boyfriend and i showed up after the time allotted for passports and the…read morewoman working helped us through the process anyway. You don't need an appointment for your passport and it is amazingly fast. Very helpful staff.

Great customer service, they always offer postage stamps. They know what they're doing, they have…read moregreat customer service. Now on to our mail carrier. He's definitely overworked and probably underpaid. They're are times when we don't get our mail until after 9:00 p.m. and my guess is because they picked up almost all of UPS' packages to deliver. I feel very bad for them. That means more stolen packages because a lot of people are already in bed and they don't ring the doorbell, so we've got no way to know until the next morning. So now if we're expecting a package, we've got to wait and stay up until he comes. That's poor service but not the carriers fault nor the employees at the post office.

Look, it serves it's purpose. I get my mail there, I send mail from there, generally everything…read moreworks out. They aren't open Saturday, and with the distance between post offices, that is a pretty consistent bummer. But the people working there are always nice, parking is decent for popping in and out, and it stays clean and home-towney.

Terrible. Lost my package internally. Then it was found smashed up…read more.. UPS is the only reliable to a degree. Pay extra if it's worth anything to you.

Clerks are good & are so helpful. Especially during high peak hours. Please remember post office is…read morenow in peak & political season.

Everything. Service, kindness to customers, personnel. That's about the brunt of it. Jug jug g h hv…read morevvvhgbvvhvvbhj

The Willamette Street post office has really great staff - friendly and efficient. What more can we…read moreask?

Pleasant and helpful are a few words that come to mind plus 24 hour kiosk make this a perfect post…read moreoffice

I live in a complex where the mailboxes are centralized in one accessible to all mail room with…read morelocking mailboxes. When there is a package, another key to a larger mailbox on site is supposed to be left in the mailbox. I've been keeping track. Of my last twenty-five packages, fifteen have either not been in my mailbox when the US PO tracking system shows they have already been delivered. Many packages, or the key to the larger mailbox, mysteriously show up in my mailbox days later. Some never do! Complaints to the River Road Post Office in Eugene, Oregon are treated rather breezily and not taken seriously. PLEASE EXPLAIN TO ME WHY THEIR BAND OF IDIOTS CAN'T SIMPLY GET THE PACKAGE OR A KEY IN THE RIGHT MAILBOX? THERE ARE ABOUT FIFTY BOXES, ALL CLEARLY NUMBERED AND REACHABLE. DO NOT BLAME THE CORONA VIRUS. THIS HAS BEEN GOING ON FOR THE THREE YEARS I'VE LIVED HERE. COMPLAINTS DO NOT RESULT IN BETTER SERVICE.

After having two big pot holes in the driveways, they finally fixed them. Front is weed city with…read morescrubs that look third world along with a dead tree on the north side of the property! Facility is generally clean. I constantly get somebody else's Mail who has a PO Box two numbers from mine. Constantly!! They usually have one or two people at the front desk, so showing up at the wrong time can mean one heck of a wait. This is fairly sad as I can remember when they built this post office new.

I stopped here today to drop off a package and buy some stamps. I had already paid for the label…read moreand just needed to print it, which I used the self-service kiosk for. The process was quick and easy. I then got in line to drop off my package and get some stamps. There were four people in front of me and two people working the desk, so the line moved pretty quickly. The employee I worked with was nice and fast. She took my package and got me the five sheets of stamps that I needed. The parking lot for this post office is huge, so you should never have issues finding a spot. I went around 10am and it was pretty empty, which surprised me given it's the holiday season. A lot of the reviews here are for general mail service - people complaining about their delivery or the mail carriers themselves. Y'all realize they aren't necessarily coming from this specific post office right?? Most of them are dispatched by the River Rd post office because that's the main hub for Eugene. This post office itself is good. The employees are nice and do their jobs well. The space is clean. There is ample parking. I will be using this post office for any and all shipping needs in the future.

Just moved to Eugene and had to go to the Post Office on 33rd Avenue to pick up a parcel. When…read morelooking for directions came across the yelp reviews and most were pretty horrible. I went expecting an ordeal, wow was I surprised! Big airy post office with a very large lobby for PO boxes and commerce. Great counter, not a lot of people in line, happy smiling counter staff who quickly found my package. Lots of laughter and smiles, GREAT experience! Thank you USPS you deserve kudos, its easy to critique but you do a fabulous job of getting mail to the 350 million plus people who live in the US, many in tiny isolated communities and towns.

Rude, don't answer the phone and it's impossible to speak to anyone. What would improve the post…read moreoffice would be to have it well managed by someone not in the trump administration

Went to mail out some packages, but the post office was closed. I had just missed the posted hours…read moreof 1pm on Saturday. I had hoped they had an APS but they did not. It appeared they might have had one, once, but not at this time. I went on a quest to find another location.

I can say I have never had any issues using this post office and I use it a ton! The guys that work…read morethere are very knowledgeable. I find it crazy during the holidays they only have two cashiers sometimes three, however one is almost always doing passports. I do love this location does passports. I have never seen four cashiers here which is a full amount, so the line gets very very long especially right now, morning, noon or night. Two they can get your items where they need to be with no issue you might just have to wait awhile in line. There is a self service kiosk, but for somethings you just want a human to help you. Definitely in need of an update on the inside. I do miss and wish they still had an employee at "The Postal Store" inside. There has never been anyone working that counter anymore. It definitely would benefit the post office in sales and speed and efficiency. This post office I do have to say always has the most supplies out of the other post offices around.

I gave had nothing but a great experience at this location. I'm an Anytime Mailbox customer and…read morelove working with them

they are wonderful and dependable. cheerful and helpful. rather go here than the USPS.read more