I called Eugene Computers yesterday, because both my DVD/CD Rom drives suddenly stopped functioning…read morea couple weeks ago, causing me a lot of stress. Specifically I was trying to burn a few CD's for my American mom, and the burns failed, so now I have a bunch of coasters! Mom thinks the software had some kind of encryption parameter switched on, or perhaps the music I have is copyright-protected with a DRM, but I told her that it's actually a hardware failure! When I called, Mike answered the phone, and he seems like quite a sweet guy! I explained my situation to him, and he informed me of the possibility that I may need new DVD/CD Rom drives. He says that when it comes to reading and writing CD's and DVD's, drives and burners can fail after a short amount of time, as these machines aren't built to last like they used to be! Fast forward to this afternoon. I went to Eugene Computers with my provider, Karry, and they actually had the right kind of DVD/CD Rom drives for me! And better yet, they let me recycle the old ones that I brought in! I brought the new ones home, and by the way they're brand new and sealed, for which I paid $37.00 a piece (not a bad price at all!), and when I opened them up and plugged them into my machines, they actually work wonders! I recommend Eugene Computers to anyone who needs new replacement parts and even computer repairs. You guys are the best! You deserve 1,000,000,000,000,000,000,000,000,000,000,000 stars from me!

Mike did a great job at a very reasonable rate and I couldn't be happier with the service and his…read moreproactive communication!

Service was fantastic, Kelly was very nice and charged a completely fair price…read more Im very happy with everything. 100% recommended

I highly recommend this business! They are very knowledgeable and have great customer service! I…read morehave an iPod from 2014 and I forgot my password and they were able to get into it! They also have great customer support and care.

This small and locally-owned business does a great job. They have very highly skilled people who…read morereally know what they're doing and can figure out your tech problems. They are very fair on pricing, also.

Fantastic service & team! We had a last minute repair drop off Friday evening, expecting turnaround…read moreto be the following week. On our way home we received a call saying it was fixed. Honest affordable pricing, great service, quick turnaround =10/10

Great service from Fabio. Explain my issues on my wifi connectivity and he was able to informed me…read moreon different tech that might help with the issue. He explain everything in a level I was able to understand( low register) and got me hooked up the same day.

From the owner: Willamette Smart Solutions is Lane County’s trusted IT support and cybersecurity provider. We…read morespecialize in ongoing tech support for homes, students, and small businesses, offering reliable monthly plans that include remote troubleshooting, malware removal, and proactive cybersecurity protection. Our team also provides complete network setup and optimization, including Starlink internet installation, Eero and Orbi mesh Wi-Fi systems, and whole-home or office coverage solutions. In addition, we handle smart home automation and security system installations to help families and businesses stay connected and safe. Local, mobile, and customer-focused, we bring professional IT solutions directly to your home or office — delivering fast, secure, and personalized support you won’t find from big-box providers.

We went to PC & Mac Solutions to purchase a new tower that would be compatible with Windows 11, on…read more10/31. We had specifications that were given to us by our computer NERD'S....My husband purchased a DeLL tower, with the belief that the staff who sold this tower did so in good faith & Windows 11 compatibility. Came home, plugged it in, no internet connection, Bill called PC & Mac Solutions & they told him bring it back they would fix the issue...Home again plugged it in & still no connection to internet, called again..Bill said he wasn't happy & wanted his money back & the staff said that's not possible..in store credit only!!! We were given a name of another computer designer (John Cook) he was our HERO..he made this horrible fiasco with PC & Mac Solutions better! He KNEW what we needed & provided the service with a functional PC Tower...He also mentioned that the specifications we asked for weren't there w/PC Solutions Dell Tower. PLUS the tower wasn't cleared/cleaned of information from a previous owner!!WHAT???? WARNING...BE SURE YOU READ SIGNS (if they are placed in the store so they are visible) & ask questions-questions so you don't end up like we did! Feeling like we were taken advantage of!!! We aren't computer techies & we won't or need anything so their IN STORE CREDIT of $475 is in their favor surely NOT OURS! A business without integrity is definitely not a business we care to support or refer others to!

Brought them my laptop which wasn't charging. They said they would take a look and when I asked…read morewhat the pricing was, they said they would call me once they diagnosed the issue and allow me to decide to go through with it or not. Next day they tell me my charger was broken not the laptop, and that they are charging a 95$ fee for looking at it which was never expressed to me when I brought it in and asked for the pricing. Keep in mind they did no repairs on it at all. When I confronted them about it they directed me to a small discretely placed sign where their 95$ diagnostics fee policy was outlined, which I obviously didn't see and was not told about when I asked for the price. Very predatory

Excellent service! Matt diagnosed and fixed my computer quickly and kept me informed throughout the…read moreprocess. Fair pricing and great customer service. Highly recommend!

From the owner: Mobile Computer Service, Repair, maintenance, Virus/Malware removal and preventative care…read more Cleaning and just about anything that pertains to your computer we can help!

This gentleman was very kind and helpful and has great customer service. He was patient and walked…read moreme through what I could do with my options and then referred me to a local company that had a better solution. Customer service like this it still is very hard to find

Fabio's that guy for real. Quick and superb service! Got my laptop acting brand new. I love it.read more

Sarah and Brian run their business the way I try to run mine. They're efficient, thorough,…read moreprofessional, prepared, and responsive. Oh, and did I mention reasonable? They were an absolute pleasure to work with and did a tremendous job with my website and blog and if you don't believe me, go ahead and check it out: http://belefant.tv