The office is fine...but they don't answer their phones....and the replacement mail people out on…read morethe route for vacationing or sick regular folks are lazy and irresponsible.... leaving valuable packages that would easily fit in my secure mailbox outside in the lobby for anyone to steal

Nothing but problematic and incredibly frustrating…read more In August and September of 2022, we had to be out of down for several weeks. Our house sitter failed to bring our mail in as instructed. So it built up in our mailbox. A letter carrier pulled it and apparently had our address listed vacant in the USPS's database. So ALL mail was returned to senders. We've made 4 personal visits (and multiple attempts to reach the Northridge Branch by phone, which they seldom answer) and were assured each and every time that the problem had been solved. It wasn't. Our mail was continuing to be returned to the senders. This caused us to be charged returned mail fees by our bank. We were forced to contact dozens of others senders to get new copies of donation reports, new debit cards because the originals were lost in this awful system, scrambling to find critical medications from our mail order that were tied up in transit, and a host of other serious problems. I finally contacted the USPS District Office in Cincinnati where a complaint report was taken. Within a couple of days, we received a handwritten note from one of our mail carriers explaining the problem was with the database that controls mail sorting. Magically, I also received a call from someone who identified himself as the branch manager saying that he personally was updating the database that very day. So, here we are months later, long after the database was supposedly corrected, and some of our mail is STILL being returned to the senders. Phone calls to the Northridge Branch are STILL not being answered. And, I'm not wasting gas driving over there again about this matter. I have another call into the District Office again. Apparently, the District Office now doesn't have enough staff to answer its phones as its automated system forced me to leave a message. In all the years I've dealt with the USPS, I have NEVER had such terrible service. And it's an organization that exists to provide service! When Louis De Joy was appointed Postmaster General, he made it clear he was going to dismantle the USPS. He came from the package delivery industry, and it's clear to me that he wants the USPS's services to be taken over by the private sector where profit is king. If this is any example of what his leadership means, then he's succeeding.

Why you send mail back to someone's bank ? And they never moved? Lots of people in the Englewood…read moreareas have it issues with the mail pay attention to the addresses and the names.

This is the post office that services my home. The letter carriers are awesome, pleasant and go…read morethe extra mile in their service to neighbor and community.

The carrier doesn't take your mail when you have the Flag up, even if he is putting mail in the…read morebox. Other people's mail all the time. The manager at this location is a liar, who will say anything to get off the phone. Money stolen within same zip code. Inspectors should LIVE at this location

This branch of the post office needs more help. I went in this week around 12:30 on a Monday…read moreafternoon, and it took 25 minutes of waiting in line to mail a package. I had everything ready and my personal transaction only took about three minutes, but the line was, as usual, out to the door with only one person working the counter. I can't remember going in there in the past couple of years and not waiting in a long line. To be fair, the guy working the counter was polite and knew what he was doing.... he just needed more help to keep up with the amount of waiting customers. I think driving to the Fairborn post office and back would actually be quicker (and more pleasant) than waiting in line here.

horrible employees, don't understand the law, close early without a valid excuse, just patheticread more

Tried calling the number and cannot get through. We have live ducklings sitting there according to…read morethe tracking number and need to get them because it is so hot out.

The male worker was absolutely terrible. Needs to be fired ASAP. Worst service I've ever…read moreexperienced. Waited in line for 30 minutes while he sat on his phone in the back room watching sports. The person in front of us finally left and I rang the bell multiple times. He finally came out and was an absolute asshole. After being on the phone with usps and being told that my package was at this location, he asked my zip code and didn't even bother to check and see if my package was there, he repeatedly told me because of my area code it would be at a different location. This is false as I live 2 minutes down the street from this location and I spoke to someone and they told me it was at this location. He didn't even bother once to go and check to see if my package was there. Spoke so rudely and has the worst customer service skills ever.

I went in during regular business hours to mail some certified letters. The lobby was open, but…read morethe counter was locked up tight. No one was there. I rang the bell on the counter, and nothing. There was no notice posted, nothing. Two or three more people came in with large packages to mail while I was standing there. They had to walk a ways with them to get to the post office because it is in the back corner of a strip mall. What's the point of this post office being open if no one is going to work there?

It's not very well marked, but it's a great post office. I visited just before noon on a Monday in…read moreAugust. There was no line. The staff immediately greeted me with a smile. I was in and out in no time!

This post office is small and only accessible to base-personnel only. The postal are very…read morefriendly, quick, and helpful.

This is the Troy Post Office on Market Street. It's a Grecian style building that unfortunately has…read moresteps in front to get into it limiting access to some. We stopped here today to mail a package to Az. Service is the same as in most post offices, rather slow. But the people here are friendly and helpful.

The Postmaster of Troy Ohio is very rude. She does not know how to treat people with Respect…read more Unfortunately, that trickles down to the employees that work below her. We had a rude mailman who would only deliver our mail on days he felt like it I was even told that by another mailman. He blames it on dogs. So guess what they can just tell you your not getting anymore mail. My dogs are house dogs. Only out on chain when I'm with them. (Restroom breaks) The Post office used to mean something. The employees have always done their job. Just like the Military, have always had the upmost respect. They showed you the same Respect. What is happening to our country?!

Once again-miserable usps service on Salem. It's 4:15 on 12/1 and they are CLOSED. No note posted…read more It's not a holiday.

This location has a couple eldery women who treat white people very badly, they always have a smug…read morelook on their faces when they seen a white person but always smiling at a black person, so its clear racism is the reason, then the delivery people just put any mail in any mail box or its already been opened or the drivera deliver regular mail then keep ur package and lie about it even while being recorded, if u report it u get talked to like trash. They need to fire the people at this location and hire more qualified workers

Friendly people, but huge complaint. I am not getting a weekly magazine subscription delivered…read moreexcept for 1 maybe every 4-5 weeks. This is ridiculous. Don't know if they are throwing away as trash or what! I pay for that subscription and I would like to see it!

Friendly folks here, unlike Beavercreek where they lose your mail and then never answer the phones…read morewhen you have questions.

You go there to get a good service by luck. Sometimes you get a good professional service but other…read moretimes you get a really rotten one, like the one I had this afternoon on 8/4/2025. The counter service lady had very bad attitude. Unfriendly even rude. She needs some proper trainings. USPS needs help.

Their customer service is terrible, their managers do not return calls and the carriers do not…read moredeliver mail. We are a business and do not get our mail until after we close. I tried to call and speak to Toni the new manager and she did nothing except say she was new and did not know why she had not followed up on my complaint that I wrote out and left at the post office due to not getting our mail for 3 days. It is getting old!!